Quick Facts About New Nails
New Nails place has received a mixture of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, let's analyze these comments in detail.
Starting with the positive comments, it is evident that the salon excels in certain areas. For instance, one customer praises the nail technician for doing their nails exactly how they wanted them. This highlights the skills and expertise of the staff at New Nails place. The customer also mentions that the service was fast, indicating that the salon values efficiency and respects their customers' time. Additionally, the customer expresses their loyalty to the salon, stating that they will continue to go there in the future. This shows that New Nails place has managed to build a strong and loyal customer base through their quality services.
Another positive comment mentions how the salon successfully removed glue-on nails and performed a dip French manicure. The customer seems pleased with the outcome, stating that they love it and plan to do it again in the future. This highlights the salon's proficiency in delivering various nail services, including nail removal and dip manicures. Such versatility is appealing to customers who are looking for a wide range of options.
Another strength of New Nails place, as mentioned by a customer, is their availability. The customer states that this salon was the only one open when they needed their toenails cut. This suggests that the salon understands the importance of accommodating customers' schedules and provides flexible operating hours. Additionally, the customer mentions being glad about getting their overdue toenails cut and receiving an excellent job. This indicates that the salon excels in providing satisfactory services, even on short notice.
Moving on to the negative comments, one customer mentions a recurring issue with scheduling appointments for pedicures. They claim that the salon has a challenge with appointment times and sometimes fails to provide the requested nail technician. This suggests that New Nails place may need to improve their scheduling system to avoid any confusion or disappointment among customers. Punctuality and honoring appointments are crucial factors in customer satisfaction.
Another negative comment highlights a specific issue related to the durability of their dip nails. The customer states that their dip nails started breaking off within the first two days after getting them done. This indicates a potential weakness in the application or quality of the dip nails at New Nails place. Ensuring the longevity and durability of nail services is vital for customer satisfaction, and this issue should be addressed by the salon.
A particularly critical comment raises concerns about the owner's ability to perform nail services effectively. The customer mentions paying $40 for an SNS nail manicure that they find to be terrible in terms of rough nails, uneven color, and discolored skin. While the customer did not complain at the time, this comment raises questions about the salon's quality control and the owner's level of expertise. The salon should address these concerns and ensure that all their staff, including the owner, are skilled and trained to deliver high-quality services.
Despite the negative comments, New Nails place has a loyal customer base, as evidenced by a long-time customer who praises the owner and her family. The customer appreciates the personal touch provided by the owner in regularly checking on their mother when she was in the hospital. This demonstrates the value New Nails place places on building relationships with their customers and providing a caring and supportive environment. This positive relationship emphasizes the strengths of the salon in terms of customer service and personal connections.
Lastly, a customer mentions the friendliness of the staff and their gentle approach, particularly while handling gel nails for their niece during a waxing appointment. This comment highlights the salon's focus on creating a welcoming and comfortable experience for their customers, especially allowing a gentle approach for younger customers. This showcases the salon's efforts to cater to the needs of all age groups and provide a positive experience for everyone.
In conclusion, New Nails place has several strengths and weaknesses based on the comments provided by customers. Their strengths include skilled nail technicians who can deliver services as desired, efficiency in completing tasks quickly, availability to accommodate customers' last-minute needs, and a friendly and welcoming atmosphere. However, they also face weaknesses in terms of appointment scheduling, the durability of certain services, and potential issues with the expertise of the owner. By addressing these weaknesses, New Nails place could further improve their overall customer satisfaction and reputation.
Best TL Reviews
Guy did my nails exactly how I wanted them, he was very fast and very good at what he does! I will always be going here for now. Very good place.
They removed glue on nails for me and did my nails. Great job on my dip French manicure! First time I’ve ever tried dip nails and I love it! Definitely doing this again. Thanks for the excellent job!
There were the only nail shop that was still open. They took me in and I got my toenails cut. I was glad because I was overdue. The woman did an awesome job on my feet. I would recommend them.
Usually pretty good, but don’t count on appointment times or being able to do your pedicure with the person you had an appt with. Scheduling seems to be a bit of a challenge on occasion. Also this last time I went, my dip nails started breaking off in the first 2 days. Still giving 4 stars since most times I’ve visited have been totally fine.
The owner is so very sweet but can't do nails. I paid 40.00 for a terrible SNS mail manicure. My nails are rough, color uneven, skin discolored. I didn't have the heart to complain because if she thought this was acceptable then how could she fix it? Merry Christmas.
I've been coming here for years and Jenny and her whole family are great. When my mother was in the hospital Jenny called every day to see how she was. She is a good friend and they do the best pedicure in town for the lowest price. Love you girl ❣
The price is great and everyone is friendly
They are very friendly I got wax and my niece got gel and I love how they was so gentle with her. Highly recommended and will come back soon
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New Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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