Quick Facts About Norton Nails
Norton Nails place has received mostly positive comments, with customers praising the thoroughness and attention to detail of the nail technicians. Customers have also mentioned the friendly atmosphere and the cleanliness of the salon. Derek, one of the nail technicians, has been specifically mentioned for his excellent work and taking the time to ensure perfection.
One customer had a positive experience when they broke a nail and were immediately accommodated and fixed for free. This highlights Norton Nails' commitment to customer satisfaction and their willingness to go the extra mile.
Another customer mentioned that Ruby always does a beautiful job, as evident by the fact that after two weeks, their nails still looked good and only needed a fill. This indicates that the nail technicians at Norton Nails are skilled in providing long-lasting results. The customer also stated that the prices are comparable to other salons, which suggests that Norton Nails offers competitive pricing.
Some customers appreciated the ability to walk in for a service without an appointment, as Ruby took a walk-in close to closing time. This flexibility might attract customers who prefer more spontaneity in their nail appointments.
However, there was a negative comment regarding crooked nails, short nails, and potentially being cut during a service. This suggests that not all nail technicians at Norton Nails may consistently deliver the level of quality and precision that customers expect. This inconsistency could be a weakness for the salon, as it may lead to a lack of trust and customer satisfaction.
Additionally, one customer had an extremely negative experience, describing it as the worst nail job they had ever received. They mentioned that the nail technician was not able to properly apply acrylics and left residue on their nails and skin. This negative comment raises concerns about the skill level and training of some employees at Norton Nails, and the salon's ability to consistently deliver high-quality service.
In conclusion, Norton Nails place has several strengths, including a reputation for thoroughness and attention to detail, a friendly atmosphere, and a willingness to accommodate and fix any issues. Positive reviews for individual nail technicians, such as Derek and Ruby, also reflect the salon's ability to provide excellent service. However, there are also weaknesses, such as inconsistencies in the quality of service provided by different nail technicians and concerns about the skill level and training of some employees. These weaknesses could potentially impact customer satisfaction and the overall reputation of Norton Nails place.
Best TL Reviews
I've been going here religiously for several months. I absolutely adore Derek. He is so incredibly thorough, he always takes his time, and makes sure every nail, cuticle, and spot of paint is perfect in place. There's a reason this place is so slammed! Do yourself a favor and give it a shot!
Don’t leave many reviews, but thought this place definitely deserved one! I’m fairly new to Norton and started going to Norton nails for my nails I typically get a dip on them , I had just gotten them done about 3 days ago, and went to Columbus to watch my grandson and broke one on one of his toys , she was so sweet on a busy Saturday morning , got me right in , and fixed it for free! I have found my new nail place !!!!
Ruby always does a beautiful job. This is after 2 weeks, you can barely tell its ready for a fill. Prices are comparable to all other salons. I highly recommend Norton Nails ????
Very friendly atmosphere, so clean and I love my pedicure. Thank you Greg.
Ruby was great! She was friendly, and kind. My French pedicure looks nice, and she took me as a walk-in, close to closing time. It was my first time there, but I will be back to see her. Thanks, Ruby!
My nails are very crooked and my nail on my ring finger is wayyy to short!! They also cut me
Went in for my first time. Been 3+ years since I've had my nails done. Met with a wonderful young lady named Ruby. She did a phenomenal job on my nails!! I will be going back to her for sure. She was very sweet and very friendly and just a joy to be around.
When I say the worst nail job I’ve ever had in my life I mean it was the worst nail job I’ve ever had in my life. I had to keep asking the nail tech to fix nails that we’re way too thick of acrylic. The dried residue of the acrylic is all over my nail beds and skin. I found this salon on google and it had really good reviews and ratings. Idk what happen for my experience. It was an older woman that did my nails. I wouldn’t advise having her do your nails unless your blind. Sorry not sorry.
Norton Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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