Quick Facts About Ocean Nail Spa
Ocean Nail Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one recurring comment is that the staff members are friendly and kind. Customers appreciate the level of care and professionalism they receive during their visits. The staff also seems to listen to their customers' requests and work with them to achieve their desired results. Furthermore, the salon is described as cute and comfortable, with a beautiful ocean wall mural, creating a welcoming atmosphere that makes customers feel at home.
Another strength mentioned is the pricing. Multiple comments highlight that Ocean Nail Spa offers great prices for their services. Customers appreciate the affordability and feel that they are getting good value for their money.
There are also positive comments about the quality of work performed at Ocean Nail Spa. Many customers express satisfaction with the outcome of their manicures and pedicures. They mention that their nails were done efficiently and that they left the salon feeling thrilled with the results. Some customers even mention that they have never liked their nails as much as they did after visiting Ocean Nail Spa.
Moving on to the weaknesses, one significant issue raised by a customer is the discrepancy between the prices listed and the prices charged. This customer experienced frustration when they were charged a higher price than expected, as they were unaware of any price updates. This suggests a lack of transparency or communication between the salon management and customers regarding pricing changes, which can lead to customer dissatisfaction.
Another weakness mentioned is the inconsistency in the quality of service. While some customers praise the work done at Ocean Nail Spa, others express disappointment. One customer mentions that they did not receive the level of attention they expected during their manicure. They claim that the technician rushed through the process and did not put in the effort to ensure a satisfactory outcome. Additionally, another customer reports that their pedicure left their feet with callouses and uncomfortable dryness, indicating a lack of attention to detail and thoroughness during the service.
There is also a comment about the scheduling and overcrowding issue at Ocean Nail Spa. One customer mentions that the salon can be chaotic and over-scheduled, which can lead to a rushed or stressful experience for both customers and staff. This could potentially affect the quality of service provided as technicians may feel pressured to complete treatments quickly to accommodate the high volume of clients.
Lastly, there is an issue raised about inconsistent opening hours. One customer arrived at the salon when their online hours stated they were open until 7 pm, but found the salon closing early at 5 pm. This lack of accurate and updated information can lead to frustration and inconvenience for customers who rely on the stated hours of operation.
In conclusion, while Ocean Nail Spa has strengths such as friendly staff, affordable pricing, and positive customer experiences, there are also weaknesses related to pricing inconsistencies, inconsistent quality of service, overcrowding, and inaccurate opening hours. These areas for improvement should be addressed by the salon to enhance customer satisfaction and loyalty.
Best TL Reviews
they have the old list of prices but they charge you for the new prices that you don’t know about. When I told them this’s the price on the list they got mad and I had to pay the new price.
The next time I went for manicure just to clean my cuticles they soaked my fingers in cold water for 5 seconds literally!! And started work and here’s the results in the pic + I was bleeding and in pain while they were working on it. I had the young man. Even without a color they didn’t want to put the effort in it and do it right. I thought this’s a family owned place and I would trust them but they will never see me again.
Great experience I set up an appointment I came in 15 minutes early and they gotw I'm on time the do seem to pack the place and can be very chaotic but they did a good job and did exactly what I wanted just wish they didn't over schedule so much.... The guy did my nails fast and efficient I appreciate their kindess
Amazing experience! I was treated with care and incredible professionalism. I have never left a nail salon so thrilled. They helped me make decisions that would last long and look beautiful, I'm so happy with the way my mani pedi turned out.
Get your nails done here ????
I didn't ask her name but the woman who did my nails was so great! I've never liked my nails this much. She listened when I wanted things touched up and didn't act annoyed when I asked.
I usually leave a nail salon disappointed but not this time! So in love with them.
Great prices, great work, great people, great place! Staff is very friendly and salon is too cute with a beautiful ocean wall mural that makes you feel comfortable and at home.
This is the only nail salon I go to anymore, they normally do really well. I don't always get exactly what I wanted, however they still do a good job working with what they have.
They are seriously the best! My daughter and i just finished getting our nails done ;) I love going to this place I highly recommend it.
I went in and got a pedicure today and when I walked in there wasn’t anyone at the desk which is fine but they closed at 5 when their hours online said they were open until 7. It wouldn’t have bugged me but I felt like the lady was doing a half fast job. My heels still have serious callouses and my feet are uncomfortably dry and cracked. I understand wanting to close up early but please update your hours!!
Place Pictures
Ocean Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended