Quick Facts About Orchid Nails & Spa
Orchid Nails & Spa is a nail salon with both strengths and weaknesses, as indicated by the comments provided. Overall, the salon receives positive feedback for its talented and friendly staff, affordable prices, relaxing environment, and quality nail services. However, there are some concerns raised about the effectiveness of certain services, such as pedicures and gel manicures, as well as issues with customer satisfaction and the durability of the nails.
One of the strengths highlighted by customers is the talent and skill of the staff. Patricia and Ann are specifically mentioned for their exceptional work and ability to help customers choose colors and nail art. The positive experiences and multiple visits from customers indicate that the staff at Orchid Nails & Spa have a good reputation for delivering quality service.
Customers also appreciate the affordability of the salon. Several comments mention that the prices are reasonable and competitive compared to other salons in the area. This makes Orchid Nails & Spa an attractive option for customers looking for budget-friendly nail services.
The environment of the salon is also praised for being relaxing and fun. Customers feel welcomed and enjoy the overall experience of getting their nails done at the salon. This positive atmosphere contributes to the overall satisfaction of customers.
Additionally, customers mention that the salon maintains cleanliness and hygiene. They appreciate the efforts made by the staff to properly sanitize tools and equipment, especially in the current climate. The availability of client cubicles is also seen as a positive measure to ensure maximum safety.
However, there are also weaknesses mentioned in the comments. Some customers express dissatisfaction with the effectiveness of certain services. One customer was disappointed that their ingrown nails were not properly taken care of during their pedicure, while another customer's husband experienced recurrence of dry and cracked heels soon after a supposedly high-quality pedicure. These inconsistencies in the quality and effectiveness of certain services may be a concern for potential customers seeking specific nail treatments.
Furthermore, there are complaints about the durability and longevity of nails. One customer reported that their gel nails started falling off within three days, requiring them to go back for fixes. The customer expected to have their entire set fixed but only received partial repairs. The dissatisfaction with the durability of the nails suggests a need for improvement in technique and product quality.
There are also comments expressing concerns over customer satisfaction. One customer mentioned feeling like their concerns were not fully addressed or resolved, while another expressed disappointment that they would not be returning to the salon despite initially wanting it to work out. These comments highlight potential areas for improvement in customer service and handling of customer complaints.
In conclusion, Orchid Nails & Spa has various strengths, including talented staff, affordability, a relaxing environment, and a focus on cleanliness. However, there are areas requiring improvement, such as the consistency and effectiveness of certain services, the durability of nails, and customer satisfaction. Addressing these weaknesses could enhance customer experience and attract more repeat business.
Best TL Reviews
I've never been so pleased with my nails! I've been back going on 5 times now! Patricia is absolutely wonderful, beautiful spirit and extremely talented. She's very understanding and does a great job at helping me decide on art and colors as I am extremely indecisive.
Highly recommend the pedicure too. I NEVER get them and treated myself. Amazing.
AMAZING! People on the reviews are not kidding. It’s super affordable, the staff is welcoming with lots of experience the environment is relaxing but yet fun. Ann did my happy hand/feet pedicure and manicure with dip powder on hands (did not burn me with the drill not even once), such an amazing tech. Will definitely make this my nail spa.
I came in to get my nails done for my wedding along with 3 of my bridesmaids, and everyone here was amazing! Nicole did my nails, and I couldn’t be more happier! I don’t think I’ve ever had my nails done as beautifully as they are now! Thank you all for being so funny and happy! You really made our day!
I absolutely love my nails ???? ???? ????. Patricia did a fabulous job each time I go, I get the gel over dip and it lasts at least 3 weeks ???? I give her expertise a 5 ???? rating!
Got a pedicure, and we go for really dry feet and sometimes a small amount of ingrown nails.
None of my ingrown nails were taken care of... 2 days later I still had to fish it out myself. My toe nails weren't cut down and now I have to cut them myself way too soon. And I can't say that my predicute was amazing either... there is definitely alot of things they do. But I didn't feel a benefit.
My husband who goes with my has dry cracked heels that normally when we get his feet done he is fine for like a monthish. I can't even say either 2 or 3 days later his feet were itching him again... ???? I do these to relive him of it, and when you pay $70 for their "best" pedicure I'd expect it to work and actual heal his heals like cheaper ones from other nail spas we go to do for him.
As for me I got my manicure done as well... gel white manicure. I've never had a more bumpy and early chipped gel manicure done before! The problem is they may stand behind the time length however I do not have the time to go back the next day (or in this case I went on a Saturday, they are closed sunday) and try to make it on a Monday before they close with my busy work schedule... either way I shouldn't have to go back... overall as well my nails were patchy with the gel top layer and not that you can see in the pictures but parts of my nail some how never got the top coat on it at all...
Overall we won't be coming back. Sad because we really wanted this to work. Because they were close but it just wasn't a fit.
I've never had a bad experience at this place! I tried so many different salons in the area trying to find a good one and this one takes the cake. I go at least once a month for a pedicure and recently went to get acrylics for my engagement photoshoot and they did not disappoint. I will be back to get my wedding nails done too! They're so nice and you tend to build a relationship with them! I don't even have to request a specific nail tech when I go because I know I'll be taken care of no matter who I get. Can't recommend them enough!!
Quality nails! Every single time!! Whether it's sns, extensions, gel, or 'regular' manicures or pedicures, the technicians take the time to do it right and I love the lasting results. Very friendly and accommodating staff and they take walk-ins and not only appointments which can be convenient if you are willing to wait on busier days. So impressed I will continue to loyally patronize this place for as long as I live in town.
Very clean and hygienic salon, everything is sanitized carefully, and there is currently a very good system of client cubicles for maximum safety.
I usually love going here, but the last time I went I got gel nails and they started falling off within 3 days. I went back and they fixed them, but only the ones that already fell off. An hour after I left two more fell off. I thought they would have fixed my entire set since they weren’t put on right but they did not
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Orchid Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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