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L B Nails

+1 770-702-8328
2365 Powder Springs Rd SW, Marietta, GA 30064 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About L B Nails

L B Nails place has received a mix of positive and negative comments, highlighting both their strengths and weaknesses. In order to analyze these comments and identify the strengths and weaknesses of L B Nails, I will categorize them into different aspects of the business, including nail quality, customer service, atmosphere, and value for money.
1. Nail Quality: One customer describes the nails as "ugly, bulky, and didn't last at all." Another comment mentions that the gel manicure started peeling off after just one day. These comments suggest that the quality of the nail services at L B Nails may be lacking. This could be seen as a weakness of the salon.
2. Customer Service: Several customers mention the unfriendly or unwelcoming atmosphere of the salon. One comment says they were not greeted warmly, and another customer states that the owner was rude and had an attitude when questioned about pricing. However, there are also positive comments about the friendliness of the family-owned business, with one customer praising the warmth and kindness of the mom and the skills of the daughter. This indicates that the customer service experience may vary depending on the staff member, suggesting a potential weakness in consistency.
3. Atmosphere: Comments regarding the atmosphere of L B Nails are generally positive. Customers express appreciation for the relaxing environment and the care given by the family-owned business. One customer mentions feeling welcomed and appreciated. These comments indicate that the atmosphere at L B Nails is a strength, providing a comfortable and pleasant experience for customers.
4. Value for Money: There are mixed opinions about the value for money at L B Nails. Some customers feel that the prices are too high, especially considering the poor quality of the nails, while others believe that the services are worth the price. One comment mentions being willing to spend money for quality nails, suggesting that L B Nails may provide good value for customers who value quality over price. This aspect can be seen as both a strength and a weakness, depending on the customer's perspective.
5. Personalized Service: One comment highlights the caring and supportive nature of the owner, who offers to do the customer's desired style of nails, regardless of the cost, and emphasizes the importance of helping each other. This comment represents the strength of L B Nails in providing personalized and compassionate service to their customers.
In conclusion, L B Nails has a range of strengths and weaknesses based on the comments provided. The weaknesses include poor nail quality and inconsistent customer service, while the strengths lie in the relaxing atmosphere and the personalized service offered by the family-owned business. It is important for L B Nails to address the weaknesses in order to improve customer satisfaction and maintain a positive reputation.


Best TL Reviews

UGLIEST NAILS EVER!!! These nails didn’t last at all ugly,bulky and she tried to convince me old polish was my natural nail but it’s glittery and her the nerve to catch an attitude when i questioned why my set was $92 when that wasn’t the price listed worst experience ever i won’t be coming here AGAIN…!! now she saying i’m lying anyone can see the pictures and the bad reviews ???????? who has to lie you can see the proof hun this is so unprofessional you guys have to do better this is sad never went over budget i would rather spend my money for quality nails look at these nails they are ugly and not worth it no need to lie when u got more bad reviews than good ????????
These are my nail four days out. They are nice ppl just would never go back there. By right I should have not paid for these but hey. That's hiw they looked from day one. Save your money and time I was there for 4 hrs to get a mani pedi..
So the owner responded and that is a complete lie a gel manicure can only be explained one way I now take back my one star SAVE YOUR MONEY DO NOT GO HERE????????
Father, Wife & Daughter team! Wow. Wow. Wow. They did an excellent job for me. It was a last minute Christmas treat for me! ???? I'm happy! Thank you to Lee & Alana who served me well today!
This family owned business is extremely relaxing to visit. The mom greets you with such warmth and kindness. The dad gives a killer foot massage and pedicure! To top it off omg the Daughter does wonders with your nails. My nails alwaya look ppprrerfect!!!
If I could rate this place 0 stars I would’ve. Upon walking in they are not welcoming at all. I asked for a coffin shaped pink French tip and it was rushed. She finished my set so quickly and had so much leftover acrylic and gel on my skin. I got these done yesterday and two of them are already lifting.
They always do a great job and are very friendly. I absolutely love my nails and toes. Definitely worth every penny. Thanks LB Nails.
Really don’t like my nails I got French tip gel it definitely looks rushed some of the gel is peeling off but I did get a amazing pedicure from the man he did a very good job I’d definitely go back for the pedicure but I won’t be getting my nails here again
LB Nails is more than just a business. It's a family that cares! After, I got my nails done, I made a statement that I can't wait to be able to afford the style I really want. As soon as I get my son situated in college...The owner said we all have family next time you tell me what you want and I will do for you. Don't worry about cost. We are here to help each other. Those words meant so much to me. Especially since we live in a world that always seems to only take take and take.
God Bless!

Place Pictures

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L B Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location