Hero image

P & G Family Foods

+44 28 3833 3526
11 Brownstown Rd, Portadown, Craigavon BT62 4EB United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About P & G Family Foods

P&G Family Foods has received a number of positive comments, highlighting its strengths. One of the main strengths of the store is the wide range of products it offers. Customers appreciate the fact that they can find most things they need in one place, including a petrol station, post office, ATM, butchers, and convenience store. This convenience factor is a major strength, as it saves customers time and effort by providing a one-stop shop.
The store also receives praise for its high-quality bakery products. Customers specifically mention the good quality of the bakery items, such as scones and pancakes. This is a strong selling point and can attract customers who are looking for tasty baked goods. Additionally, the store's support for local businesses by selling goods made by local firms is another strength. This can appeal to customers who prefer to support local businesses and who appreciate the unique products they offer.
Several comments also mention the friendly and welcoming staff at P&G Family Foods. Excellent customer service is a significant strength for any business, as it can create a positive shopping experience and encourage customer loyalty. The comments highlight the helpfulness and friendliness of the staff, which can make customers feel valued and increase customer satisfaction.
Another strength of P&G Family Foods is its well-laid-out store. Customers mention that the selection is good and that the store is organized in a way that makes it easy to find products. A well-designed layout can enhance the shopping experience and improve customer satisfaction.
Despite the strengths mentioned above, some weaknesses are also highlighted in the comments. One customer mentions that the store can be a bit pricey on certain items. Price is an important factor for customers, and if they perceive products to be overpriced, it can deter them from shopping at the store. This is a potential weakness that P&G Family Foods could address by ensuring competitive pricing or offering promotions and discounts.
Another weakness mentioned is the confusing one-direction signs and express checkouts that are a disaster. This highlights a problem with the store's signage and checkout process. Confusing signs can lead to customer frustration and a negative shopping experience. Similarly, a poorly managed checkout process can result in long waiting times and dissatisfaction. These are issues that P&G Family Foods should address to improve the overall customer experience.
In conclusion, P&G Family Foods has several strengths, such as offering a wide range of products, high-quality bakery items, support for local businesses, friendly staff, and a well-laid-out store. However, there are also weaknesses, including potentially high prices, confusing signs, and poorly managed express checkouts. By addressing these weaknesses and continuing to build on their strengths, P&G Family Foods can improve customer satisfaction and loyalty.


Best TL Reviews

A great store. Sells a vast range of stuff including good quality bakery stuff.
Great wee place in the town of Portadown for grabbing most things. On offer here is a petrol station, post office, ATM, butchers and great convenience store. The store itself offers card payments and also has the lotto machines. Have to also put in a mention for the great alcohol selection on offer here and the nice friendly welcoming staff!
Lovely shop with a vast variety of commodities and they support local businesses by selling various goods made by local firms.
A very good store, lots of choice, bit pricey but natural these days, excellent staff, friendly and helpful, love their bakery counter.
Good selection & laid out well, can be a little pricy on somethings.
Excellent customer service by Lynne and her team at P&G Portadown. Friendly staff and well laid out shelves with the customer firmly in mind.
Keep up the good work Lynne & Henderson Group.
Been a long time since I've been here, it was good to see the selection is as good as ever. The only reason for not getting 5 stars was the one direction signs are a bit confusing and the express checkouts are a disaster.
A really good local supermarket, BUT, the highlight is the West End bakery, surely the best around. The scones lovely, pancakes like a sponge. There is nothing not to like.

P & G Family Foods Info

Amenities

Service options
  • Delivery
  • In-store shopping
Health and safety
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance