Perfect Hair Braiding

+1 301-675-7498

2179 Crain Hwy, Waldorf, MD 20601 United States of America

Open Today: -

Quick Facts About Perfect Hair Braiding

Strengths:

1. Good quality braids: Despite the negative comment about the choppy ends, multiple comments mention that the actual braids look good. This suggests that overall, the quality of the braids themselves is usually good.

2. Friendly and welcoming staff: Several comments praise the owner and stylists for their friendliness and welcoming atmosphere. This creates a positive and comfortable experience for customers.

3. Professional atmosphere: One customer mentions that the overall atmosphere of the shop is professional. This suggests that the staff and environment are conducive to a high-quality salon experience.

4. Good customer service: Multiple comments highlight the excellent customer service provided by the owner and stylists. This includes prompt service, accommodating special requests, and even giving discounts in certain situations.

5. Ability to work quickly: One customer mentions that the salon is able to finish braids in a shorter amount of time compared to other salons. This suggests that the staff is efficient and skilled in providing timely service.

6. Reasonable prices: One comment mentions that the salon is not overpriced, which suggests that the prices are affordable and reasonable.

Weaknesses:

1. Inconsistent pricing: One customer mentions being quoted one price for braids and then being told a different price when they arrived at the salon. Inconsistent pricing can lead to confusion and dissatisfaction among customers.

2. Inconsistent results: One customer expresses disappointment with the length and heaviness of their braids, which did not align with their expectations. This suggests that there may be inconsistency in the end results of the braiding service.

3. Lack of resolution for customer complaints: In one comment, a customer mentions contacting the owner to resolve an issue, but did not receive a response. This indicates a lack of responsiveness to customer concerns and a failure to address and resolve complaints.

4. Issues with communication: One customer mentions that their stylist, Dee Dee, was not friendly. Effective communication is crucial in order to understand and meet customer expectations, and an unfriendly stylist can create a negative experience.

In conclusion, Perfect Hair Braiding has strengths in terms of good quality braids, friendly and welcoming staff, professional atmosphere, good customer service, efficient work, and reasonable prices. However, there are weaknesses in terms of inconsistent pricing and results, lack of resolution for customer complaints, and issues with communication. It is important for the salon to address and improve upon these weaknesses in order to provide a consistently positive experience for all customers.

Best TL Reviews

Last time visiting this shop. I was quoted one price for braids and told another when I arrived to get my hair braided. Also, the ends of my hair are so choppy (she cut the ends of the extensions) that I hate even wearing it down, I’ve tried even re dipping in boiling water to seal the ends and it’s still thick once it dries. I didn’t notice it leaving the shop because my hair was still wet and after sitting 6.5 hours, I was ready to leave. The actual braids look good but the ends are horrible.

Update: Contacted the owner and she was suppose to call me back...Never Happened!! Take your business else where, if you want quality service.

This was my first time here, as well as, my first experience with braids. I attempted to do my research on methods but didn’t get it right. Let me begin with the owner was amazing. I only wish she would’ve done my hair. I had Dee Dee who wasn’t the friendliest but I delt with it. I showed her a picture of shoulder length hair.?and expressed that my hair is very fine and thin, and that I didn’t want long heavy hair. When she was done, I noticed it was long and very loose on the ends. She stated I’m not done so I kindly remained quiet. In the end she wrapped it in a ponytail so I honestly didn’t see how long it was. Once I got home I was devastated at how heavy my hair was and the length. I will be contacting the owner first thing this morning to see how we can resolve this.

I’m praying for a positive outcome and will update this post.

I had such a great experience here! I recently got waist length braids done for $180, and I couldn't be happier with them! The store owner was very professional and started working on my hair as soon as we got inside her store! She was also very friendly and funny! I value good quality work and great customer service, and she blew me away in both of those categories! I get compliments everywhere I go, and I would definitely recommend her to anyone looking for a change in hairstyles!

I absolutely loved my stylist! She did an amazing job. I got cornrows into a ponytail and she exceeded my expectations. The overall atmosphere of the shop was professional but you felt like you were with family. I felt welcomed as soon as I got out of my car. I will definitely return to this shop and I will definitely refer my friends. Keep up the awesome work!

The owner of the shop did my hair. She was very kind, sweet and had a wonderful personality and she was very welcoming. She did a outstanding job on my hair in a timely matter and she kept me laughing. ????????????????????????

This shop is absolutely AMAZING!!! Today, I had Chou Chou, and she did a beautiful job creating the crinkly box braids hat I wanted. She ensured the size was ideal and matched the hair color with my hair. This is not the first time I have been here either. This is the BEST braid salon in Southern Maryland, as the atmosphere is friendly, the salon is clean, they work incredibly fast, and they charge affordable prices. No other braid salon in Waldorf has been able to finish box braids on my thick hair in under 8 hours with at least 2 people working together, but this salon is able to have one person do it in 5 hours everytime. I highly recommend you come here if you need any braids done. It'll be one of the best decisions you've made.

I visited Perfect Hair Braiding and I must say I feel in love with the shop and the owner. The shop is very clean and the staff is very professional. There not over priced and they really care about there clients.They made sure the twist was not overly tight and as a pregnant women they made sure I was comfortable. I must say I found my go to braid shop. I would strongly recommend this shop. Especially if your in the Waldorf area there the best.

I really enjoyed my experience good laughter and neat twisted ????

I called on Thursday to get a next day appointment during this busy holiday weekend. I was given a 6 am appointment by the owner. All the ladies were very nice, and friendly. There was a small mix up with myself and another customer. However, the owner handle the issue by calling someone else in to do my hair. The stylist that did my hair did a great job. I got small cornrows to the side, I showed her a picture and she followed it exactly. To my surprise the owner also gave me a discount on my service. I believe due to the fact I had to wait on the lady to come in.

This was my first time going and I will definitely be going back!