Quick Facts About Phong Shui Nails
Phong Shui Nails has received a mix of positive and negative feedback in the comments provided. To evaluate the strengths and weaknesses of the salon, let's examine each aspect individually.
Starting with the positive comments, it is evident that the staff at Phong Shui Nails is generally friendly and provides good service. The ladies are described as amazing, nice, and fun to chat with. This indicates that the salon has a pleasant and welcoming atmosphere, which can contribute to a positive customer experience. The owner is also praised for being reasonable and enjoyable to talk to. This suggests that customers feel comfortable and relaxed during their visits.
Furthermore, some customers express satisfaction with the quality of the nail services. They mention well-done jobs on their nails, cute designs, and a dip manicure that lasts for several weeks. This indicates that the salon has skilled nail technicians who are able to deliver satisfactory results. Customer satisfaction is crucial for any business, and positive reviews like these can help build a good reputation for Phong Shui Nails.
However, there are also several weaknesses highlighted in the comments. One customer mentions that the lady who did their toes did not take her time and left them looking unfinished. This suggests a lack of attention to detail by the nail technician, which can be disappointing for customers who expect a thorough and professional job. Inconsistent quality can negatively impact the salon's reputation.
Another comment raises serious concerns about hygiene practices. The customer describes a situation where the technician used an unused nail tip to pry off their acrylic nails, causing damage and pain. This indicates a lack of proper training and knowledge regarding safe practices. Additionally, the customer mentions that the salon does not prioritize cleanliness, with visible cleanliness issues like crumbs on the seat and dust and dirt underneath equipment. Neglecting cleanliness and hygiene is a major weakness for any salon, as it can compromise the health and safety of customers.
The salon's physical environment is also mentioned as a weakness in one comment. The customer describes the salon as run down, with harsh lighting and old equipment. An engaging and relaxing environment is important for customers to feel comfortable and enjoy their experience. Outdated facilities may give a negative impression and deter potential customers.
Another weakness mentioned is the issue with parking. Shared space with multiple other businesses and limited parking availability, particularly for larger vehicles like pickups, can be inconvenient for customers. Difficulties in finding parking may discourage potential customers from visiting Phong Shui Nails.
In summary, Phong Shui Nails has strengths in terms of friendly staff, good customer service, and satisfactory nail services. However, weaknesses include issues with attention to detail, hygiene practices, cleanliness, physical environment, and parking. It is important for the salon to address these weaknesses to improve the overall customer experience and ensure customer satisfaction.
Best TL Reviews
The ladies at this shop are amazing. They're friendly and really good. The owner is reasonable and just a kick to sit around and talk to, while they do your nails. I used to go to a place on River Rd but then I had to find a different place, when they didn't have any availability and I was pleasantly surprised by this one. It is my new favorite nail shop!
All the ladies were very nice and fun to chat with. I had a relaxing pedicure and a cute well done job on my toe nails. Will come again soon
I went the Saturday before mother's day, so it was understandably very busy. But Phong took really good care of me and she did an EXCELLENT job on my nails. I love them so much ❤️
I got my toes done here and while the lady who did them was very nice she didn’t take her time and left them looking unfinished
Went in for an acrylic nail removal, and the tech started prying off my nails with another unused nail tip! This is DAMAGING to the natural nail, and not to mention not a safe practice and it HURT. My nails still ache even days later. I will NOT be returning.
The staff are friendly and efficient. The nail salon itself is a bit ran down as a whole. I would not call the environment particularly engaging or relaxing, lighting is pretty harsh and all the equipment is old and businesses.
Parking can also be kind of a pain due to the shared space with multiple other busineses. If you drive a pickup you will struggle to fit.
Best nail salon in Keizer! Excellent service. My dip manicure lasts 3 to 4 weeks. They also do a great pedicure. I always feel so pampered when I leave
got pedis done right before a vacation and got an infection right after, probably because the lady who was working on mine kept answering the phone while touching my feet……WITHOUT GLOVES. Meanwhile my little sister was trying to get her massage chair to work…. It didn’t. Overall you can tell cleanliness isn’t top priority there was crumbs on my seat upon arriving and there was dust and dirt underneath almost everything like if they only would clean in areas that are well visible and pushed everything else underneath.
Phong Shui Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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