Quick Facts About Pinky Nails & Spa
Pinky Nails & Spa has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, it is important to consider all of the comments provided.
Starting with the strengths, multiple customers have praised the friendly and talented staff at Pinky Nails & Spa. The employees are described as welcoming, attentive, and committed to ensuring the comfort of their clients. This positive feedback suggests that the salon places an emphasis on customer service and creating a pleasant atmosphere for their patrons.
Another strength highlighted by customers is the cleanliness of the salon. Several reviewers specifically mention the cleanliness and appearance of the salon as a positive aspect. This indicates that Pinky Nails & Spa takes hygiene seriously and maintains a clean and organized environment for their customers.
The prices at Pinky Nails & Spa have also been commended as fair by a satisfied customer. Fair pricing suggests that the salon offers competitive rates and provides value for money, which can be a significant advantage for customers who are looking for affordable nail services.
Furthermore, the salon has received positive recommendations for specific nail technicians. Customers specifically mention Tony, Gina, and Vanny for their exceptional work in dip manicures, regular pedicures, and face waxing. These individual recommendations suggest that Pinky Nails & Spa has talented staff members who excel in their respective specialties.
However, there are also several weaknesses that must be considered. One recurring complaint is poor customer service. One customer expressed dissatisfaction with a rude nail technician who used dirty equipment. Another customer reported feeling disrespected by a nail technician who made a face and roughly handled their credit card and receipt. These experiences indicate that some employees may not possess the necessary professionalism or customer service skills to deliver a positive experience for all customers.
Another weakness highlighted by negative reviews is the quality of the services provided. One customer complained about receiving a sloppy pedicure with old polish and indicated that their nails were filed to the point of bleeding. Another customer reported that their nails were damaged and left uneven and wobbly after getting a gel French manicure. These negative experiences suggest that some of the nail technicians at Pinky Nails & Spa may lack attention to detail and precision in their work.
Additionally, there seems to be inconsistency in the satisfaction of customers with the nail clipping service. While one customer was pleased with their pedicure, another felt that the toenail clipping was not up to par. This inconsistency could be a potential weakness if the salon fails to consistently deliver satisfactory results to customers.
It is important to note that some customers have had multiple experiences with Pinky Nails & Spa, both positive and negative. While they recognize the talents and friendliness of certain nail technicians, they still express dissatisfaction with some aspects of their visits. This suggests that the salon may have room for improvement in terms of consistency and quality control.
Overall, Pinky Nails & Spa possesses several strengths, including a friendly and talented staff, a clean salon, and fair prices. However, the salon also has weaknesses in terms of customer service, quality control, and consistency. By addressing these weaknesses and ensuring consistently high-quality services, Pinky Nails & Spa can enhance their reputation and provide a better experience for all customers.
Best TL Reviews
We have been coming to this location for a couple of years and their service is unmatched by any other nail salon I’ve visited. The staff are so friendly and talented. The place is clean and the prices are fair. I have never had a bad experience here, and would highly recommend Tony, Gina, and Vanny for dip manicures. Pinky will always be our go-to spot!! So glad they are here!
Having just moved to the area, I was a little nervous to find a new nail salon that I would feel comfortable with. From the moment I walked in I was pleased with the appearance and cleanliness of the salon and the friendly staff. Tammy did an excellent job on my nails and Steven did an excellent job on my pedicure. They made sure I was comfortable the entire time. I am so happy I found this salon!
very rude nail tech and used dirty equipment. my pedicure is sloppy and used probably 5 year old polish. my nails look like a child did them. paint everywhere and filed my skin to the point of bleeding and continued filing on my bloody skin. very uneven nails and there’s hair all over the lumpy polish. took them 5 minutes just to paint one nail. 0/10 do not go
I came in to get my old gel French manicure off and get a new one on. When she was buffing away the old nail polish, she did it way too hard and for way too long. My natural nails are left with bright red spots from being buffed down so hard and just extremely damaged overall. In general, she was very rough and careless, and didn't provide any communication at all. Literally roughly grabbing my hands, twisting me around. I told her to cut only a little bit of my nail off, (I had really long nails after growing them out for about 2 months), and she cut them to the skin. When she was cleaning up the white polish for the french, she did it extremely lazily and left me with uneven, wobbly painted nails. Overall terrible experience. Left me with damaged and ugly nails.
Tony does a great job ???? he’s super friendly and nice. If you aren’t happy with something they will fix it happily ????
Gina is my go to girl for dip manicure, regular pedicure and face waxing! They all work so hard and seem to love their jobs!!
Daughter and I went in for pedicures. Got the luxury pedicure with gel polish. Paper said $58 and I expected a little extra due to gel. Final price was $75! Didn’t know gel would be an additional $17!! We both experienced our toes being nicked/cut with electric file removing our gel we came in with. Mine to the point that it needed antibiotic ointment. When we checked out, we were asked if we wanted to give a tip. I said $10 which I consider was nice considering the service. The nail technician made a face and then slapped both my credit card and then the receipt on the counter. Did the same to my daughter who tipped the same amount. Extremely disrespectful!
While my pedicure was good and the leg massage felt nice...I don't think the toenail clipping was on point. I may try to find another place before I go back again.
UPDATE: went again and had the same experience. My wife says I clip my nails too short and that's why I'm not satisfied. They are probably doing a great job, but it doesn't feel great to me...lol
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Pinky Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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