Polished

+1 615-758-3888

12906 Lebanon Rd, Mt. Juliet, TN 37122 United States of America

Open Today: Closed

Quick Facts About Polished

Polished Place has received overwhelmingly positive comments, indicating several strengths that contribute to their success as a nail salon.

One of the major strengths of Polished Place is their staff. Multiple comments mention the friendliness and helpfulness of the staff members. This indicates that the salon has successfully cultivated a welcoming and warm environment for their customers. The staff is also praised for their knowledge and expertise in nail care. They are described as amazing, great at designs, and professional. This suggests that Polished Place invests in training and hiring skilled nail technicians. The positive experiences with specific staff members, such as Tee, Trisha, Thomas, and Ava, highlight the consistency and quality of service provided.

The cleanliness and comfort of the salon is another major strength. Customers appreciate the clean and sterilized environment, which is essential for maintaining a hygienic nail salon. The newer pedi chairs are specifically mentioned as adding to the overall comfort and relaxation experienced by customers. These aspects show that Polished Place prioritizes the well-being and satisfaction of their clients.

The reputation and trustworthiness of Polished Place is also evident in the comments. Several customers mention their long-term loyalty to the salon, with one person mentioning going there since they were a child. This indicates that Polished Place has successfully built strong relationships with their customers over time, fostering loyalty and trust. The consistent positive experiences described in the comments also contribute to the salon's reputation as the best in Mount Juliet. This reputation attracts new customers and further strengthens the salon's position in the market.

Additionally, the skill and creativity in nail designs are highlighted as a strength. Customers appreciate the ability of the nail technicians to create elaborate designs and provide personalized services. This suggests that Polished Place can cater to a wide range of customer preferences and demands, enhancing customer satisfaction.

While the comments overwhelmingly express positive experiences, there are only a few weaknesses or areas for improvement mentioned.

One potential weakness is the dependency on specific staff members. While Tee, Trisha, Thomas, and Ava are highly praised, there is no mention of other staff members. This may suggest that the experience and satisfaction of customers could vary depending on the availability of their preferred nail technician. To mitigate this potential weakness, Polished Place could ensure that all staff members receive consistent training and maintain a high level of service to deliver a consistently positive experience for all customers.

Another weakness that could be inferred from the comments is a lack of diversity in customer experiences. While the comments indicate that a majority of customers have positive experiences, it is possible that some individuals may have had negative experiences but chose not to share them. Without a balanced representation of both positive and negative feedback, it is difficult to fully evaluate the strengths and weaknesses of Polished Place. Encouraging customers to provide honest feedback, both positive and negative, can help the salon identify areas for improvement and ensure a more comprehensive understanding of their performance.

In conclusion, Polished Place demonstrates several key strengths that contribute to their success as a nail salon. These include their friendly and knowledgeable staff, clean and comfortable salon environment, long-standing reputation and trust, and the ability to provide skillful and creative nail designs. While there were a few potential weaknesses identified, such as dependency on specific staff members and a lack of diverse customer experiences, the overwhelmingly positive comments highlight the overall strength and popularity of Polished Place.

Best TL Reviews

I absolutely love polished! Everyone here is super sweet and helpful! All of the nail techs are amazing and know what they're doing. I've been going to Tee for 4 years now and she does an amazing job on my nails every single time! She is so great at designs and I will never go anywhere else to get my nails done. I highly recommend coming here!

Love this place! Everyone is so friendly and the staff knows what they’re doing. Trisha is my go to (just love her) but I’ve also had Ava do my nails too. They are always so lovely, kind, and work hard to keep the customer happy...even when the customer asks for elaborate designs! The salon is clean, comfy, sterilized, and the pedi chairs are newer and work their magic!

Tee and Thomas are the best! I have been going to them since I was little with my mom. Never felt more comfortable or trusted a place so much! They are simply the best nail salon in Mount Juliet! My nails always look amazing. 100/10 recommend!!

This nail shop is by far the best that I’ve ever visited! From the owner’s down to the staff they are ALL nice and welcoming! Thomas (one owner) normally does my pedicure was out so Ava did it. She was nice and professional! If you want a great nail shop go to “POLISHED”, you won’t be disappointed!

Came in to get a pedicure and dip set on my nails! They took great care of me and my nails are amazing!

I was with Elizabeth the whole service and she took her time to ensure my nails and feet were good enough to me!

Highly recommend this business!

Love this salon! The staff was super friendly and I was so happy with how my nails turned out! I will definitely be coming back.

I have been to several places in Mt. Juliet, polished is the best hands down. Nails always look great and nicest people work there. Thomas is the man!

Amazing place . I love my nails everytime I leave never let me down !