Quick Facts About Posh Nail
Posh Nail place receives a mix of positive and negative comments, highlighting both strengths and weaknesses of the salon. In order to analyze these comments and provide a thorough explanation, the strengths and weaknesses will be divided into different categories: customer service, nail services, eyebrow waxing, pedicures, and overall experience.
Customer Service:
One of the strengths mentioned repeatedly in the comments is the positive attitude and professionalism of certain nail technicians, such as Lily and Linda. They are described as sweet, professional, and good at their job. This indicates that the salon has competent and friendly staff members who provide quality service to customers. However, on the flip side, there were comments about the owner and other staff members being rude and providing poor customer service. This suggests that the salon lacks consistency in the level of customer service provided, which could be a weakness and turn customers away.
Nail Services:
In terms of nail services, the salon receives mixed reviews. Some customers are satisfied with the durability and longevity of their nails, mentioning that their nails haven't chipped or dulled for weeks. This indicates that the salon provides quality nail services, using techniques and products that can produce long-lasting results. On the other hand, there are comments from customers who mention that their nails weren't done as expected or didn't meet their preferences. For example, one customer mentioned that their nails didn't look as desired until they went outside in natural light. This suggests that there might be inconsistencies in the quality of nail services provided by different technicians, potentially indicating a weakness in the salon's training or standards.
Eyebrow Waxing:
Based on the comments, the eyebrow waxing service seems to be a weakness of Posh Nail place. There is a comment about the technician making the customer's eyebrows asymmetrical and excessively thinning one of them. This suggests that the salon might not have trained and skilled technicians specifically for eyebrow waxing or that there is a lack of attention to detail in this service. This negative experience might discourage customers from returning or trying other salon services.
Pedicures:
The comments about pedicure services at Posh Nail place are generally positive. Multiple customers mention a nail technician named Lily who provides great pedicures. This indicates that the salon has skilled pedicurists who can consistently deliver quality pedicure services. This strengthens the salon's reputation and increases customer satisfaction. However, there are no specific weaknesses mentioned in the comments regarding pedicures.
Overall Experience:
The overall experience at Posh Nail place seems to be a point of contention among customers. While there are positive experiences mentioned, such as timely and efficient service, there are also negative experiences related to the owner's behavior and the salon's pricing practices. One customer mentioned that the owner and other staff members were rude, while another commented on the salon being overpriced and pressuring customers to purchase additional services. These negative experiences with the salon's management and pricing strategy suggest weaknesses in customer satisfaction and potentially highlight a lack of transparency in pricing or a pushy sales approach.
In conclusion, Posh Nail place has strengths in terms of customer service, with some staff members being praised for their professionalism and quality of work. The salon also receives positive feedback regarding the longevity and durability of their nail services, as well as the quality of pedicures provided by specific technicians. However, there are weaknesses highlighted in the comments, such as inconsistent customer service, issues with eyebrow waxing, negative experiences with the owner and other staff members, and concerns over pricing and sales tactics. These weaknesses can negatively impact the overall customer experience and may contribute to customers seeking alternative salons for their nail care needs.
Best TL Reviews
I went in asking if they could file off the rest of my gel polish….it wasn’t even fully on my fingers it was simply just spots on some of my nails…. I was told they couldn’t do it without me getting a manicure… then she said they couldn’t do it at all.
I’m not returning. Found another salon nearby that was willing to help me.
Got color powder full set before a 3 week vacation in Europe. These things lasted just shy of a month before needing a fill again, no cracking or chipping or large amounts of discoloration. (A little around the cuticles but not noticeable) I’d recommend the color powder for anyone who likes one solid color like myself.
The lady I had did a good job on my nails, although a little translucent (they could have used another coat of nail polish) but I let it go but when I got my eyebrows waxed, she made them asymmetrical and even continued to pluck from the too thin one! Wouldn't go back anytime soon
I've gone there 3 times now for pedicures. Lily is the one I prefer. She is super sweet, very professional and always does a great job.
I had my nails done here one time. Linda did a great job! Perfectly done, timely, clean, efficient. They haven't chipped or dulled in over two weeks. Thank you, Linda.
Wasnt quite what I wanted didnt see complete difference till outside in light. Suppose to have orange streek down middle not done accept on a few.
Two days after, nails & cuticles are not even or nice looking, my feet are still so rough. My hubby had the $40 callous treatment, I paid $35 for this. I'm just saying $75 later :/ not returning.
This has been my go to for one Certain male Tech I don't remember her name she always listens to what I want she's very nic. The owner though! That is the rudest lady I've ever met in my life. So are her little minions, I've come in every day this week for my nail Tech 1st day she didn't work 2nd day she called in sick and then they wanted me to give a deposit for an appointment! I asked if somebody else could do my nails they said no they had appointment coming in, there was nobody in the shop and 3 nail teks. 3rd day I came in they were both very rude to me and told me that my lady got off at 3pm, mind you they told me yesterday that she would be there till closing because i dont get off till 5. I will never come back here again. The owner and the other little lady are so rude I've never been treated so poorly in a nail salon that I'm repeatedly coming to put money in the owner's pocket, which let me tell you the girls that do the service don't get their money, they give it straight to the owner they get paid by the hour! Do not come here they are overpriced and they try and force you to get things that you don't want. I paid the high prices before because my nail tek was very good and I enjoyed tipping her and I feel bad that she's losing me as a customer
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Posh Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:30 AM - 06:30 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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