Primo's Barber Shop

+1 301-740-3466

4 N Summit Ave, Gaithersburg, MD 20877 United States of America

Open Today: -

Quick Facts About Primo's Barber Shop

Primo's Barber Shop, located in Old Town Gaithersburg, has received a mix of positive and negative comments. In order to analyze its strengths and weaknesses, it is important to consider the feedback from customers.

One of the strengths highlighted by customers is the outstanding cuts done by some of the barbers, such as Chris. They praised his ability to deliver exactly what the customer wanted and noted that his fades were exceptionally good. This indicates that there are talented barbers at Primo's Barber Shop who have the skills to provide high-quality haircuts.

Another strength mentioned by customers is the comfortable and friendly vibe of the entire place. This suggests that the atmosphere at Primo's Barber Shop is welcoming and makes customers feel at ease. Additionally, some customers mentioned that the customer service was great, implying that the staff is attentive and provides a pleasant experience.

Furthermore, some customers expressed their intention to return to Primo's Barber Shop. This indicates that they were satisfied with the service they received and were impressed enough to become regular customers. It is also worth noting that Primo's Barber Shop is considered a local favorite, which suggests that it has built a good reputation within the community.

However, there are also several weaknesses highlighted in the comments. One recurring criticism is the long waiting times. Some customers mentioned waiting for extended periods, even when the barbers were not occupied. This reflects a lack of efficiency in managing appointments and maximizing the use of available barbers.

Another weakness mentioned by customers is the high prices in relation to the quality of the work. Some customers expressed dissatisfaction with the results, claiming that the haircuts were not worth the amount they paid. In addition, one customer specifically highlighted the poor use of clippers, mentioning that they left their head feeling sore and irritated. This raises concerns about the skill and technique of some barbers at Primo's Barber Shop.

Furthermore, there is a comment about the state of the facilities, describing them as in poor condition and with a strong odor of marijuana. This indicates a lack of cleanliness and professionalism, which can negatively impact the overall customer experience.

Additionally, one customer mentioned receiving a haircut that was the opposite of what they asked for, suggesting a lack of attention to detail and communication between the customer and barber.

In conclusion, Primo's Barber Shop has strengths in terms of talented barbers who can deliver outstanding cuts and a welcoming atmosphere. However, it also has weaknesses related to long waiting times, high prices for the quality of work, concerns about the skill and technique of some barbers, poor facility conditions, and inconsistencies in meeting customer expectations. These weaknesses should be addressed in order to improve the overall customer experience at Primo's Barber Shop.

Best TL Reviews

Estos majes aquí piensan que son artistas solo por ser barberos

Fui una vez y la última vez solo x no aser cita estuve como una hora esperando que un barbero que se creen artista me cortara mi pelo pero al final no me lo cortaron x no aver echo cita pero ninguno estaba ocupado que clase de huevones alucines son estos barberos

No vayan a esta barbería es lo peor de old town Gaithersburg 1 de 10

Outstanding cut done by Chris. Did exactly what I wanted and his fades are ridiculously good. Very professional and friendly. The entire place gives a comfortable, friendly vibe. I will come back every time.

Great experience. Guillermo was my barber today and he did a great job, it was a thorough, clean cut and he listened to what I was saying when I was trying to describe the hairstyle I was going for. The customer service was great too, I can easily see many people making this their go-to place for haircuts, it is my go-to now as well.

Gotta be one of the best hair cuts I’ve ever gotten, def coming back

Muy mala atención, es muy caro para el mal trabajo que hacen, aparte de eso son muy pésimos ala hora de pasar la maquina, te lastiman la cabeza, yo salí que me ardía la piel, y las instalaciones en muy al estado y apesta a marihuana.

Naw fire the short guy in the corner. He’s awful. Gave me awful cut. Doubled my size of my forehead and did the opposite of what i asked

Good barbershop. Primos is a local favorite. Primo (owner) himself is awesome. I cut my hair with Chris who is a BOSS... Sam is also good. Only downside is getting an appt sooner but that's because these guys do a good job. I like a skin fade and its extra short always cuz I love it when it starts to grow out.

Try them out!

Muy mal atención por preferencia, quitan el cabello a sus antojos y tedan mucho tiempo a esperar, ????precio muy alto y sobres los cortes te lo hacen como ellos quieren