Pro Nails & Spa

+1 318-228-8772

236 Keyser Ave, Natchitoches, LA 71457 United States of America

Open Today: -

Quick Facts About Pro Nails & Spa

Pro Nails & Spa is a nail salon that has received both positive and negative reviews. To provide a thorough analysis of the strengths and weaknesses of the salon, the comments will be examined in detail.

One of the strengths of Pro Nails & Spa is that they offer a variety of nail services, including nail extensions and manicures. Customers mentioned that the nails looked gorgeous after the service. The salon is also praised for having a clean and pleasant environment. Another positive aspect is the skill of the nail technicians, as one customer specifically mentioned that Kayla did a great job and was gentle during the service.

However, there are several weaknesses that have been highlighted by customers. One of the main concerns is the quality of the service. Multiple customers expressed disappointment in the durability of the nails. They mentioned that the polish started chipping or peeling off after only a few days. This indicates that the salon might not be using high-quality products or techniques to ensure long-lasting results.

Another weakness of Pro Nails & Spa is the inconsistency in the skill level of the technicians. Customers reported that their nails were done differently each time they visited the salon. Some customers mentioned that their nails were not filed properly, resulting in different shapes and thickness. This inconsistency might be due to varying levels of experience among the nail technicians.

Customer service is another area where Pro Nails & Spa seems to fall short. One customer had a negative experience with an allergic reaction to the nail product used. They mentioned that their arm and fingers burned for three days following the service. Additionally, another customer expressed dissatisfaction with the lack of attention to detail in their service. They mentioned that the technicians did not cut their natural nails or work on their cuticles.

Pricing and value for money is another concern raised by customers. Multiple customers mentioned that the cost of the service was high, especially considering the subpar quality and durability of the nails. They expressed disappointment in having to pay again to have their nails fixed or redone. This raises questions about the salon's pricing strategy and whether it aligns with the quality of service provided.

Another weakness highlighted by customers is the time it takes to get nails done at Pro Nails & Spa. One customer compared their experience to another salon, mentioning that Pro Nails & Spa took significantly longer. This indicates potential issues with efficiency and time management within the salon.

In conclusion, Pro Nails & Spa has both strengths and weaknesses based on customer comments. They offer a variety of services in a clean and pleasant environment. Some customers have had positive experiences with skilled technicians who provide great results. However, there are concerns regarding the durability of the nails, inconsistency in service quality, customer service, pricing, and efficiency. These areas need improvement to enhance the overall experience and satisfaction of customers at Pro Nails & Spa.

Best TL Reviews

I went in to get my nails done for my birthday. Now I don’t get my nails done a lot, but I know they shouldn’t be done like this. The nails have only looked good for a few days. The pink polish on my nails was not dried all the way through and when they placed the clear coat on, it created a ridge. They also did not do anything to my cuticles or cut my natural nails. My index finger on my right hand has holes in the polish. The only good thing that came out of this is someone paid for my nails.

I went in to get my nails done , I normally have them just popped off , the girl told me I couldn’t do that, and they had to soak off. Well I had some type of reaction to it , my arm and fingers burned for 3 days after. On top of not even a full week later ( 4 days max) the nails are already trying to pop off , $65 just to have them coming off and literally hurting. I called up there , and was told I had to pay AGAIN to have them fixed. I probably won’t be going back. Unbelievable. Nails are gorgeous, but service wasn’t.

very disappointed in my nails. i know the girl was new and understand that but my nails are all different shapes and different thickness and some are far away from my cuticles. my own nails are also very thin from being filed too hard. i also didn’t like that i had to pay $60 and will probably be getting them fixed.

I stopped getting my nails done in October and finally decided to get them done again. They had become very thin from me filing them too much and Kayla was very gentle and did a great job on my nails. It’s been over two weeks and they still look great even though I did file the length down a bit because they’re growing out and a tad too long. I will definitely be back to see Kayla!

They did a great job not waiting the other ones. It takes 2 to 3 hours at best nails ridiculous. We've went to best nails for years not anymore. I don't have that much time to waste on getting nails done. My time is very valuable also...

Loveed it had a bad experience the first time i am glad i decided to come back

5 Stars multiplied by infinity! Showed a picture and boy did they deliver!

Very clean and nice staff! I moved to Natchitoches for school and was so worried about finding a good nail salon but this place is so good! Ty always does my nails and he’s phenomenal!