Quay Fine Dining

+44 1244 836565

Shopping Centre, Ffordd Llanarth, Connah's Quay, Deeside CH5 4UP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Quay Fine Dining

Quay Fine Dining is a restaurant that has received overwhelmingly positive feedback from its customers, with comments highlighting its strengths such as the friendly and attentive staff, excellent food, great atmosphere, and accommodating service. However, there are also a few weaknesses mentioned, including long waiting times, issues with the quality of certain dishes, and an incident involving confrontational customers.

One of the major strengths of Quay Fine Dining is the consistently positive feedback regarding the friendly and attentive staff. Multiple reviewers have mentioned the super friendly and helpful nature of the staff, praising their professionalism and willingness to go above and beyond to ensure a pleasant dining experience. This is exemplified by a comment expressing gratitude towards the staff for accommodating and creating a special dish for a customer's grandad who had difficulty eating due to vascular dementia. This level of personalized service and attention to individual needs is a testament to the exceptional customer service provided by the staff.

Another strength of the restaurant is its first class food. Multiple reviews mention the quality and deliciousness of the dishes offered. The menu is described as extensive, offering a range of dishes from Indian, Thai, and Goan cuisines. One reviewer specifically highlights the Chicken Sagwala, a northern Indian dish, as being particularly amazing and flavorful. The comment about the chef being willing to cook off-menu with no fuss further emphasizes the restaurant's commitment to delivering excellent food.

The atmosphere of Quay Fine Dining is also highly praised by customers. The restaurant is described as having a lovely setting and a great atmosphere. Multiple reviews mention the welcoming nature of the establishment and the comfortable environment. The staff is commended for creating a warm and inviting atmosphere, which contributes to a memorable dining experience.

Another strength highlighted in the comments is the accommodating service. The restaurant allows customers to bring their own alcohol, which is a perk for those who enjoy a drink with their meal. Additionally, the staff is praised for their efforts in keeping a customer's 3-year-old entertained, showing a dedication to ensuring a pleasant experience for all diners, regardless of age.

Despite these strengths, there are a few weaknesses that have been mentioned in the comments. One reviewer mentions a waiting time of 90 minutes for starters, which is considered to be quite long. This extended waiting time may have affected the overall dining experience for this particular customer. Additionally, another reviewer mentions a poor experience with a steak dish, describing it as chewy and dry. This highlights a potential inconsistency in the quality of certain dishes.

Furthermore, there is a comment about an incident involving confrontational customers at a neighboring table, which disrupted the evening. While the staff is commended for handling the situation well, it still reflects a negative aspect of the dining experience.

In conclusion, Quay Fine Dining has received overwhelmingly positive feedback, with customers praising the friendly and attentive staff, excellent food, great atmosphere, and accommodating service. The strengths of the restaurant lie in the exceptional customer service provided by the staff, the quality and taste of the food, and the inviting atmosphere. However, there are a few weaknesses mentioned, including long waiting times, inconsistencies in the quality of certain dishes, and occasional disruptions caused by confrontational customers. Overall, Quay Fine Dining seems to be a highly recommended restaurant with a focus on delivering a memorable dining experience.

Best TL Reviews

Dined here on Christmas day. Third time we have had our Christmas meal here and it just keeps getting better. Lovely setting, first class food, great atmosphere and wonderful friendly and attentive hosts. Highly recommended.

My first visit to this restaurant and it will not be the last. The staff are super friendly and helpful; such nice people. The menu is quite extensive too offering a range of different dishes from Indian, Thai and Goan. I went for a northern Indian dish Chicken Sagwala and it was amazing! The most delicious ,flavourful mild curry ever and they even do take away too.

Soft drinks are available but you can bring your own alcohol.

You won’t be disappointed and I am looking forward to returning soon.Definitely worthy of the five stars.

A recent visit to Wales found me treated to a wonderful evening meal here on Saturday 4th and just WOW.

Service 10/10

Quality of food 10/10

Staff 10/10

Cannot fault this place and the chef even cooked off menu with no fuss at all. I enjoy a good curry and this was up there with some of the best. Highly recommended and my cousin Michelle was right it’s brilliant ????????????

Waiting time for staters 90mim was not that good left some of it. Then waited again for main meal. I had steak very poor chewy and dry. If you not in any rich then you been fine but whole meal took 2 half hours in waiting

It was lovely. A selection of curry's they brought chips through from the chippy next door and were lovely hosts. They handled the whole night really well, even when the next table decided we were a problem and started being confrontational after they smashed a glass. The staff handled it well and were wonderful, polite and respectful.

We are returning customers. My family and I went to Quay fine dining for my grandads birthday (He has vascular dementia). They went above and beyond to make us all comfortable and Meena went out of her way to create the most amazing dish for my grandad as she knew that due to his condition he struggles eating and cutting food etc so she made a special dish so that the chicken was so soft and lovely that he could easily eat it and enjoy the meal himself just as much as we was enjoying ours. He gets anxious about going out now due to how he is with his dementia and the physical affects it has on his body that now he is unable to control. They made him feel so so at home and played a huge part in his evening, they really couldn’t have done more if they tried. They really did go out their way and nothing was ever an issue. No other company or restaurant would go to the extremes that they did.

The whole team couldn’t have made more special for my grandad, they were amazing with us all and it really has meant an awful lot to us all and I am so thankful for them because they have played a huge part in creating amazing memories for me and my family!

All I can say is thank you, for doing more than anyone else would. We will defiantly be back!

A visit to this restaurant is an absolutely must! The staff are so friendly and tend to your every need. The food is freshly prepared and is absolutely delicious! I need my curry to be hot and they certainly pulled out all the stops to ensure I wasn't disappointed! They all work so very hard to make your evening a memorable one, which will ensure I book again the next time I am in the area!

Great night!!!

Amazing atmosphere, very welcoming, amazing food, and service from all staff, took my 3 yr old and they all went out there way to keep him entertained.

Highly recommended if your after 5 STAR SERVICE AND FOOD