Quick Facts About Rococo
Rococo Place, based on the comments provided, appears to have several strengths that make it a recommended place to dine. One of the key strengths mentioned is the "super leckeres Essen" (super delicious food) offered by the restaurant. This compliments the quality of the food and suggests that customers have a positive dining experience in terms of taste. Additionally, the staff are described as polite, friendly, and accommodating. This is further reinforced by the comment that "service, top tier 5 big gold ones!" meaning that the service provided by the wait staff and bar staff was exceptional. The staff are also highlighted as going above and beyond for the customers.
Another strength mentioned is the atmosphere and ambiance of the restaurant. One comment states that the venue is big and the staff were friendly. This suggests that the restaurant has a welcoming and comfortable atmosphere where customers feel at ease.
Additionally, the price of the food is mentioned as reasonable. This implies that customers feel they are getting good value for their money when dining at Rococo Place. This is an important factor, as it can contribute to customer satisfaction and repeat business.
While there are many strengths mentioned, there are also a few weaknesses that should be taken into consideration. One comment mentions the difficulty of seating a large party across multiple tables that are suited for smaller groups. This suggests that the restaurant may not be well-equipped to handle large groups, and it could potentially impact the overall experience for such parties.
Another comment mentions the issue of stained cups. While the overall experience was positive, the presence of stained cups was a turn-off for the customer. This suggests a lack of attention to detail in terms of cleanliness and may raise concerns about the overall hygiene of the restaurant.
Another negative comment mentions the experience of dining with work colleagues during Christmas. The soup was served lukewarm, which suggests a lack of attention to temperature control and quality control in the kitchen. Additionally, the staff member serving the table was described as "totally miserable," which could impact the overall dining experience and customer satisfaction.
Finally, a negative comment suggests that there were rude and unaccommodating waitresses at the restaurant. This is a significant weakness, as good customer service is crucial in the hospitality industry. Rude and unaccommodating staff can create a negative atmosphere and impact the overall dining experience.
In conclusion, Rococo Place has several strengths, including delicious food, friendly service, a reasonable price point, and a welcoming atmosphere. However, there are also weaknesses, such as difficulty accommodating large groups, issues with cleanliness and hygiene, lukewarm food, and rude staff. These weaknesses should be addressed in order to provide a consistently positive dining experience for customers.
Best TL Reviews
Super leckeres Essen. Gerne weiter zu empfehlen.
This venue was great. We rocked up without a booking. Was met with a smile ???? and "No problem" was seated and order taken. The food was 5***** Staff were polite friendly and nothing was to much trouble. When we come back to NI We will definitely come again. Thanks again. Keep up the good work.
We were just passing through Ballymena after going up Slemish and chose this restaurant randomly. The place is big and the staff were very friendly. We got a Sunday menu for £25 (3 courses) and the meat platter. Everything was very tasty and we left feeling satisfied! Highly recommended
My experience with Rococo wasn't fantastic but wasn't bad either. I'd say the downside was trying to seat a 16 person booking across 3 tables suited for 4 people each... I went for a football do and was treated to a 3 course meal. The salmon starter was to die for! Superb stuff. Main of a traditional Christmas dinner was okay. Nothing special but not bad either. Dessert was again traditional, Christmas Cake and again was okay. Fresh fruit and sauce compliment was awesome.
Service, top tier 5 big gold ones! Every waiter, waitress, front of house and the bar staff were lovely, helpful and informative. Really went above and beyond for us.
All in all would give it another shot but food was nothing exceptional. Gonna bump it up a star from 3-4 purely because folk are working so so hard over the festive period.
Reasonably Price Yummy Food and accommodating staff so 4-star
I could give perfect ???? 5-star if only i didn't got turned off with those stained cups. The excuse they gave me when i asked for a clean cup, apparently it's just a tea stained cups..
Christmas with Work Colleagues Soup was Luke-Warm This is about the only decent restaurant in Ballymena Girl was totally miserable not someone you want in Hospitality Finally Christmas Music came on at 8oclock In Fact It was Quite Empty
The reviews give this place much more credit than it deserves. Both waitresses that served us were really rude and not very accommodating, seem to forget they work in hospitality and were clearly dragged up. Manners cost nothing. Food wasn’t that good. Best thing about it was the way out.
Gorgeous food, friendly service, good value for money
Place Pictures
Rococo Info
Amenities
Service options
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great cocktails
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Great tea selection
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Healthy options
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Kids' menu
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Late-night food
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Organic dishes
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Quick bite
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Vegetarian options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 09:00 PM |
|---|---|
| Tuesday | 02:00 AM - 09:00 PM |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 09:00 PM |
| Friday | 02:00 AM - 09:00 PM |
| Saturday | 02:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 09:00 PM |
How to go there
Location
Places