Ropers

+44 1946 65444

65 Meadow Rd, Whitehaven CA28 8ER United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ropers

Ropers Place, as described by the comments, seems to have both strengths and weaknesses. In order to analyze these in more detail, I will categorize them into different aspects, including food quality, customer service, and overall experience.

Food Quality: - Comment: Good fish and chips freshly prepared. - Comment: Food is slightly better than average but not fantastic. - Comment: Horrible staff, always seems like no one knows what's going on. - Comment: The food itself is average at best.

Strength: The strength of Ropers Place lies in the freshness of their fish and chips. According to the comments, the food is prepared freshly and is slightly better than average. This suggests that the ingredients used are of decent quality.

Weakness: However, there are also weaknesses when it comes to food quality. Some customers found the food to be average or even below average. One specific comment mentions receiving fish that tasted like skate, which indicates a deviation from the expected taste of cod or another fish. This inconsistency in food quality may deter customers from returning.

Customer Service: - Comment: Lovely staff and great food ???? - Comment: Had a sign thrown at me, didn't make eye contact, wrong food given. - Comment: The fat women always gets annoyed when you ask for food. - Comment: Horrible staff, always seems like no one knows what's going on. - Comment: The fat woman always seems grumpy with staff and customers. - Comment: On behalf of Hensingham Amateur Rugby League Club, I would like to thank ropers for the excellent service and food they provided for us yesterday.

Strength: One comment praises the staff as "lovely," suggesting that at least some of the employees provide a welcoming and friendly atmosphere. Another comment thanks Ropers Place for their excellent service and food, which indicates that they have the capacity to meet customer expectations.

Weakness: Several comments mention negative experiences with the staff. One customer states that they had a sign thrown at them and were given the wrong food. Another comment highlights that the "fat women" always seems annoyed and grumpy when interacting with customers. These incidents can create a negative impression of the overall customer service at Ropers Place.

Overall Experience: - Comment: Well this chip shop used to be OK to quite good, but the other day I bought a fish which was clearly not cod or something had gone very badly wrong. - Comment: I won't ever be going again now, instead take an extra 5 minutes and drive down to the one in the marketplace. - Comment: I hear them talking about customers. - Comment: There's far nicer even on Meadow Road. - Comment: I literally hate going in there and only do it if nowhere else is open.

Strength: One positive comment mentions that Ropers Place used to be "OK to quite good," suggesting that they have previously provided a satisfactory dining experience. Additionally, the comment from Hensingham Amateur Rugby League Club expresses appreciation for their overall experience with the service and food.

Weakness: However, there are several negative comments regarding the overall experience at Ropers Place. Customers mention receiving fish that was clearly not cod or feeling that something had gone very wrong. The negative perception of the staff and their behavior, as well as hearing them talk about customers, further detracts from the overall experience. The availability of better options nearby is also stated, indicating that customers may choose to avoid Ropers Place altogether.

In conclusion, the strengths of Ropers Place include freshly prepared food and positive comments about some of the staff members. However, the weaknesses lie in inconsistency in food quality, negative experiences with some staff members, and overall negative perceptions of the dining experience. These weaknesses may impact customer loyalty and deter potential customers, causing them to seek alternatives in the area.

Best TL Reviews

Lovely staff and great food ????

Good fish and chips freshly prepared.

Well this chip shop used to be OK to quite good, but the other day I bought a fish which was clearly not cod or something had gone very badly wrong. It was like skate or something like that where it tastes like it feeds off the sea bed.

Anyhow I won't be ever be going again now, instead take an extra 5mins and drive down to the one in the marketplace, slightly more costly but it's nice and chunky cod and tastes fresh.

Had a sign threw at me didn't make eye contact wrong food given I'd order from a reputable place in town.

Just terrible...food is disgusting and the staff need customer service training and the fat women always gets annoyed when you ask for food.often I hear them talking about customers

.And the only good thing about that chip shop is the old man there who is very nice and polite

Food is slightly better than average but not fantastic. I have always found staff friendly though and okay for a quick eat.

Horrible staff,always seems like no one knows what's going on and the fat woman always seems grumpy with staff and customers.they have a awful queuing system,wait ages for orders,they forever ask whos paid and who hasn't and even need orders repeated more than once if including a few items.i literally hate going in there and only do it if nowhere else is open.and the food itself is average at best.there's far nicer even on meadow road

On behalf of hensingham amateur rugby leauge club i would like to thank ropers for the excellent service and food they provied for us yesterday top quantity food very much appreciated to all the staff well done