Quick Facts About Rose Nails (by Raley’s)
Rose Nails, located within Raley's, has received mixed reviews from customers. While some have had positive experiences, others have encountered issues with customer service and the quality of services provided. In order to evaluate the strengths and weaknesses of Rose Nails, it is important to analyze these comments in detail.
Starting with the positive comments, it is evident that Rose Nails welcomes walk-ins, which is a convenience for customers who may not have made prior appointments. This can be a strength for the salon as it allows flexibility for customers. Additionally, the fact that the staff members, particularly Tien, Diane, and Lorra, receive praise for their work on acrylic nails and pedicures suggests that some of the nail technicians possess good skills and expertise. This is a positive aspect for Rose Nails as it indicates that the salon has competent staff members who are capable of delivering satisfactory results.
Furthermore, the comment about having a great experience with a 4-year-old highlights Rose Nails' ability to accommodate young clients and create a friendly environment. This indicates that the salon values all customers and strives to provide a positive experience for everyone, including children. Additionally, the comment about the salon being clean is a commendable aspect as it shows that Rose Nails prioritizes cleanliness and hygiene, which is crucial for any nail salon.
On the other hand, there are several negative comments that shed light on the weaknesses of Rose Nails. A customer mentions experiencing rude behavior from a male staff member, who was not only rude towards them but also to other clients. This is a significant weakness as it reflects poorly on the professionalism and customer service of the salon. Rude behavior can create a negative atmosphere for customers and may discourage them from returning to the salon.
Another weakness highlighted in the comments pertains to the pricing and services provided. One customer was dissatisfied with the full set of nails they received, as it lacked cuticle cleaning and cutting, which are typically expected in a manicure service. This suggests that the salon may not provide comprehensive services or may not meet customer expectations regarding the quality of their work. Additionally, the same customer mentioned that there was a gap under the acrylics, which could result in discomfort or difficulties in maintaining the nails.
Furthermore, a customer mentioned discrepancies between the listed prices and the actual charges. This reflects a lack of transparency and can be seen as misleading to customers. Accurate pricing information is essential for setting customer expectations and ensuring customer satisfaction. Inconsistencies in pricing can lead to confusion and dissatisfaction.
In conclusion, Rose Nails (by Raley's) has both strengths and weaknesses based on the comments provided. The salon's ability to accommodate walk-ins, the positive experiences of some customers, and the cleanliness of the salon are strengths that can attract customers. However, the negative aspects such as rude behavior, inconsistencies in pricing, and issues with the quality of services provided highlight areas where improvement is needed. Rose Nails should focus on addressing these weaknesses and improving their customer service and service quality in order to enhance their overall reputation and attract more satisfied customers.
Best TL Reviews
Walk ins were welcome ! Make sure to bring cash to tip your nail tech. Diane did my set and although I don’t know much about nail stuff, she took the time to explain and did a fantastic job! My set was 70 dollars but was worth every penny!
Tien, Diane & Lorra do great on my acrylic nails. All the ladies do a great job even pedicures.
I had a great experience with my 4 year old and we were walk ins! I’m so new to Merced but finally found my salon ???????? I will definitely come back super kind and clean. Helen was a huge help so grateful I found this salon!
Super rude, said there would be chairs available by 1:15 they didn't seat us until 2 and I said I wanted my nails done instead since the wait was so long. He said sorry we are open Monday through Firdya and ignored me for the rest of the time, wouldn't seat me and let 3 people ahead of me.
Got a pedicure and a full set of nails. The pedicure was good but the prices listed were not what they charged us, the full set of nails was 55 and it did not include anything other than slapping on some acrylic nails. There was no cuticle cleaning or cutting or any manicure services which was not what I expected. I thought maybe because I had just done my own cuticle 5 days before maybe she didn’t think it was needed but they didn’t do my friends either. There is also a gap under the acrylics between it and my nails so thinks like lotion and such keep getting stuck in that space. I wouldn’t recommend this place.
I got a deluxe pedicure and it was so amazing! Apparently I had a hang nail and didn't realize until last night. The lady was able to fix that and also gave me the best foot rub. This place is a bit smaller than rose nails 2 but I like it just a bit better. 10/10 would recommend
This is a very nice and beautiful salon! The ladies who work here are very nice and genuinely care about your experience. Very clean and good prices, it’s $30 for a regular pedicure and $40 for gel. It was a great experience, nice massage chairs and super relaxing! This is the only place in Merced I’ll go to from now on!
First, the male that attended my mother and I was very rude. He wasn’t just rude to us but to other clients as well. We witnessed him being rude to another client who came in asking for services. Then the results were not what we expected. We came in for fill-ins and as you can see in the pictures he didn’t completely fill them in. The polish chipped very easily, and the sides of the nail were not polished. These pictures were taken about two days after getting them done. I just want to add that the nails were not altered in any way. We were not satisfied at all the the services at this place and we will not be coming back.
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Rose Nails (by Raley’s) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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