Quick Facts About Rosy Nails
Rosy Nails place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentions that their overall experience was "very nice" and they were treated well. This indicates that the staff at Rosy Nails place is friendly and provides good customer service. Another commenter mentions that the craftsmanship at the salon is good, indicating that they produce quality work. Additionally, one customer states that the salon is very clean and organized, which is a positive aspect of their establishment.
Furthermore, several commenters express satisfaction with the services they received. One person mentions that their nails turned out exactly how they asked for, indicating that the salon is capable of fulfilling customer requests. Another customer praises the salon for doing a "phenomenal job" on their nails and mentions that they love their nails. The fact that they are happy with the outcome suggests that the salon has skilled technicians who can provide excellent nail services.
Additionally, the commenters mention specific staff members who they believe are good at their job. One customer mentions an employee named Angie, stating that she is the only good person at the salon. This indicates that there are at least some skilled technicians working at Rosy Nails place. Another customer mentions a staff member named Trish, who they claim asked for their feedback throughout the process to ensure they were happy with the result. This shows that the staff at the salon are attentive to customers' preferences and try to accommodate their needs.
On the other hand, there are several weaknesses mentioned in the comments as well. A common complaint is that there is inconsistency in the quality of the nail services provided. One customer mentions that out of the four times they have visited the salon, three of the visits were disappointing. They claim that there is only one good person at the salon, but she is always booked. This suggests that other technicians may not be as skilled and may not deliver satisfactory results. Another customer mentions that they had a bad experience with a young girl who seemed like a beginner. They state that their nails were filed too short and not properly attached, leading to potential damage.
Another weakness highlighted is the lack of communication and organization. One customer mentions that they made an appointment but were not informed that the staff member they booked with was not available. They were only notified after waiting for 30 minutes that they needed to reschedule. Additionally, this customer claims that they never received a call to reschedule or were not called to cancel the appointment. This reflects poorly on the salon's customer service and organization.
Furthermore, wait times are mentioned as a weakness. One customer mentions that they experienced long wait times at the salon. Another commenter states that they called ahead to ask about walk-ins and were told there would be no wait, but when they arrived, they were told to come back at a later time. This inconsistency in wait times and the miscommunication can be frustrating for customers.
Lastly, there is a complaint about fairness in appointments. One customer mentions that they tried twice to make an appointment for their daughter but were denied. They were annoyed when another customer with an appointment bypassed them in line. This indicates a lack of fairness in appointment scheduling and can lead to dissatisfaction among customers.
In conclusion, Rosy Nails place has strengths in terms of friendly staff, good craftsmanship, and customer satisfaction. However, there are weaknesses in consistency of service quality, communication, wait times, and fairness in appointment scheduling. These areas of improvement should be addressed to enhance the overall customer experience.
Best TL Reviews
I have went to rosy nails 4 times and 3 out of the 4 times were all from different people , and nails were not good. There is only one good person there and it's Angie but she's always booked. This last time I had some young girl I hadnt seen there before and she did a horrible job on my nails , took awhile , and had filed them so short that it was pointless to even have a tip on!! I got home and had looked at my nails and my middle finger nail will be falling off within no time because there's a gap under the tip that it isn't even glued to my nail! The girl seemed like a beginner. I didn't tip her because I was so mad. Will not be going back there.
I made an appointment ahead and got right in. In and out in an hour and my nails are EXACTLY what I asked for. Trish even asked during the whole process if I was happy with nail length, color etc.
Unfortunately that same day I made an appt for 2 weeks later with her 11/8. I show up and check in and I sit down. I'm not told this until 30 mins later that Trish is not there and my name was crossed off and I was basically out of luck and needed to reschedule. I never got a call to reachedule. Nor did I ever call and cancel? what kind of customer service is that? Then someone without an appointment was taken to get her nails done instead of me.
Very disappointing, and sadly won't be returning or recommending to anyone.
Overall experience very nice, friendly. Treated well.
This place stinks..I called and asked about taking a walk in and was told no problem no wait at all
I was literally in the parking lot when called. I walked in and was told they couldn't take me till 4pm. It was 1pm when I went in..
Don't recommend and will not ever go back
Craftsmanship is good. Long wait times. My concern is that I tried twice to make an appointment for my daughter. I was denied. I was a bit annoyed when another client bypassed me in line because she had an appointment. What is good for one customer should be good for others.
Best nail salon I've been too. Very clean and organized. I absolutely love my nails and I'm going back soon to get my toes done as well ????
Very nice place. They did a phenomenal job on my nails and the people are so nice.
Very clean. Staff is always happy. Love coming here and seeing Trish and Angie. Quality is out of this world and pricing is great. Mani..pedis..dips and polish. You name it they got it and can do it
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Rosy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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