Quick Facts About Royal Salon
Strengths:
1. Talented and Professional Barbers: According to one customer, Ahmad is considered the most talented barber in the area. He has received professional training and takes his time to understand what the customer wants. The barbers are serious about their craft and pay attention to detail.
2. Generous Service: Another customer mentions that the barbers are generous and go above and beyond for their clients. They offer complimentary services such as waxing and face scrubs, showing that they care about the overall experience for their customers.
3. Skilled and Clean: Multiple customers praise the barbers for their skill and cleanliness. They mention that the barbers are good at what they do and take the time to ensure a spotless and precise haircut. Attention to detail is evident in their work.
4. Established Business: The salon has been in business for many years, indicating a strong and loyal customer base. The fact that they have repeat out-of-state customers suggests that they have built a solid reputation and are trusted by their clients.
Weaknesses:
1. Language Barrier: One customer complained that their barber, Malek, did not speak English well. This may result in miscommunication or difficulty in expressing specific hairstyles. The customer suggests that employees should ask customers if they have booked an appointment with a specific person.
2. Lack of Information: Another customer mentioned that when booking an appointment, there was no picture of the barber available. This makes it difficult to know who will be cutting their hair. Providing pictures or more detailed information about the barbers could improve the customer experience.
3. Price and Owner's Behavior: One customer found the prices to be expensive and was dissatisfied with the owner's behavior. They mentioned that the owner was rude and ignored their presence. It is essential for the owner to maintain professionalism and customer service to avoid negative experiences.
4. Hygiene Concerns: A customer reported that their child contracted ringworms after visiting the salon. They also mentioned that their child was skipped three times. This raises concerns about hygiene practices and professionalism within the salon.
Conclusion:
Royal Salon has several strengths, including talented and professional barbers, generous service, skills in hairstyling, and an established customer base. However, there are weaknesses in terms of the language barrier, lack of information about barbers, expensive prices, rude behavior from the owner, and hygiene concerns. Addressing these weaknesses can help improve the overall experience for customers and potentially attract new ones.
Best TL Reviews
This is the worst experience ever in Royal Salon. I had an appointment with Malek and to be honest I don't know who is Malek when I booked an appointment cause there was no picture when you book your appointment. This guy doesn't know the word of English and didn't know the hairstyles as well.. Kindly, tell your employees to ask customers did they booked an appointment with someone. In my case I had an hair+beard appointment but my.hair looks rubbish so after the haircut I left!! I don't know what else do I have to say!!
Ahmad is hands down the most talented barber in all of Paterson. He's gone to barber school and it shows through his professionalism. Before he even cuts my hair, he makes sure to take his time in understanding what I want. He's always on time, and makes it easy to book appointments through his instagram @hairabu_ weeks in advance. He goes above and beyond for his clients from complimentary wax and face scrub services, to simply taking his time to cut their hair and never rushing.
Really good service and cut
I walked out happy from the barbar ,
????
It’s a great place. The barbers are really good at what they do very serious with how the cut is looking if there is a spot that they missed they sit you right back down to clean that area. Very generous people.
Best shop in Paterson all the barbers are very skilled and give the best cuts very clean would never go anywhere else
First time and probably the last. Let me say barber is good. They're extremely nice and they do a good job. Owner on the other hand is rude and their prices are expensive. Was talking to the owner and he simply turned around and started talking to someone else ignoring me. Even if I didn't mind the price, the owner could have done better. I give credits to the barbers for their good job though.
I’ve been going to this place for many years. The service, the price, and haircut is excellent and consistent. There’s a reason why they’ve been in business for the amount of years. They have a very strong and loyal customer base (even out of state customers). Highly recommend to check out Ahmed in the first chair.
i dont even know where to start these people are very dirty my son got ringworms all over his head and ontop of all that you people skipped him 3 times very unprofessional
Royal Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
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