Ruby Cantonese & Chinese Takeaway

+44 1278 431314

Allen Rd, Bridgwater TA6 6YA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ruby Cantonese & Chinese Takeaway

Ruby Cantonese & Chinese Takeaway place, as indicated by the comments provided, has both strengths and weaknesses. Below is an analysis of these aspects.

Strengths: 1. Great food quality: Several commenters have praised the food at Ruby Cantonese & Chinese Takeaway. They find it to be consistently good and enjoy the taste. This indicates that the establishment has the potential to satisfy customers' taste preferences.

2. Reasonable prices: The affordability of the food is another positive aspect mentioned in the comments. Customers find the prices to be well worth the portion sizes and overall value. This affordability factor can attract customers who are seeking good-quality food at a reasonable price.

3. Friendly staff: While there were negative comments about the unfriendly and rude counter staff, positive remarks about friendly staff were also mentioned. Having polite and welcoming employees creates a pleasant dining experience for customers and contributes to their overall satisfaction.

Weaknesses: 1. Poor customer service: One of the main drawbacks highlighted in the comments is the unfriendly and rude behavior of the counter staff. This can greatly affect customers' perceptions of the establishment and deter them from returning. Improved customer service training and a focus on hospitality could address this weakness.

2. Overcharging and small portions: Some customers were dissatisfied with the portion sizes and felt that they were overcharged for their orders. These aspects can create a negative experience and lead to customers seeking alternative options. Adjusting portion sizes and ensuring accurate pricing could mitigate this issue.

3. Hygiene concerns: One of the commenters mentioned finding a black hair in their food, which is a serious cleanliness issue. This indicates a lack of proper attention to food hygiene and quality control. Stringent hygiene protocols need to be implemented to prevent such incidents from occurring and to ensure customer safety and satisfaction.

4. Inefficient service: A customer complained about receiving their food too quickly, leading them to believe it was pre-prepared and microwaved. This indicates a lack of freshly cooked food and a potential compromise in taste and quality. Timely food preparation and ensuring meals are made fresh can improve the dining experience for customers.

5. Website issues: A potential weakness is the reported issue with the website, which directs customers to a body shop repair business. This can create confusion for customers and may result in lost orders. Resolving this technical issue and ensuring a smooth online ordering experience is crucial to attracting and retaining customers.

In conclusion, Ruby Cantonese & Chinese Takeaway has several strengths, including great food quality, affordable prices, and some friendly staff members. However, there are notable weaknesses, such as poor customer service, overcharging, hygiene concerns, inefficient service, and website issues. Addressing these weaknesses and building on the strengths can help improve the overall customer experience and reputation of the establishment.

Best TL Reviews

Would not Purchase from here again unfortunately ..

Unfriendly and fairly rude counter staff' ( Male )

Overcharged on our food order .. Also Small Portions were Given!

But worst thing was one of us found a black Hair In Our Food! :-0

also Seeming pretty unappreciated of our order of almost £80!

Plenty more Chinese takeaways in the area that would appreciate regular orders and of those amounts ££ instead of moaning! ;-0

The worst chicken chow mein I've ever tasted, I should have cancelled my order when I was asked if I wanted gravy

Great food everytime I go here. Great price for what you get and lovely staff. No delivery but worth a try if you're in the area.

Thought I'd pop in on way home, got a set meal for one, ordered paid and popped to the shop next door to get a drink and other bits. Probably gone for about 5 minutes and when i came back my food was already cooked and in a bag ready. Which I thought was strange. I had a soup and set meal for 1. Got home and it was evident why it was so quick... It was an overpriced microwave meal. Tasted absolutely awful threw majority away in the bin. My favourite food is chicken and sweetcorn soup and i can eat just that happily. Even that went into the bin. So overall from my experience i would definitely say to stay away and go elsewhere (unless you enjoy microwaved food)

Good food, well priced.

Trying to tell us we are wrong when we ordered just rib sauce. We didn’t order ribs with sauce.

No apology at all. Was a regular but won’t use again.

Would love to order but your website takes me to a body shop repair business ????‍????

Anyone know if these deliver to millfarm campsite or meet us at the entrance or something or do anyone know somewhere that do thanks????????