Quick Facts About Salon Karma
Salon Karma has a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the salon. Based on the comments, the following analysis will highlight the key points and assess the overall strengths and weaknesses of Salon Karma.
Strengths:
1. Skillful Stylists: Several customers praised the work of specific stylists, such as Gabby, Emily, and Sara. This indicates that Salon Karma has talented stylists who are capable of delivering satisfactory results. Skillful stylists are essential in the hair salon industry, as they play a vital role in customer satisfaction.
2. Reasonable Prices: A customer mentioned that the prices at Salon Karma are reasonable. This is a strength as it attracts budget-conscious customers who seek quality service without breaking the bank. Providing affordable services can help the salon appeal to a wider range of clients.
3. Respectful and Pleasant Staff: The comment mentioning the staff as nice and respectful suggests that Salon Karma has a friendly and professional atmosphere. This creates a positive experience for customers and can help build a loyal customer base.
4. Punctuality and Efficient Service: The comment praising the on-time appointment and efficient service provided by Emily indicates that Salon Karma values punctuality and strives to provide a streamlined experience for its customers. This is an important strength as it shows the salon's commitment to customer satisfaction.
Weaknesses:
1. Inattentiveness to Customers: One customer expressed dissatisfaction with Salon Karma because they were not acknowledged or served promptly when they entered with their children for haircuts. This indicates a lack of attentiveness to customer needs and a failure to prioritize customer service. This weakness could lead to negative word-of-mouth and a loss of potential customers.
2. Unprofessional Behavior: The negative comment mentioned a stylist at Salon Karma who was allegedly preoccupied with her own children rather than attending to customers. This unprofessional behavior reflects poorly on the salon and can create an uncomfortable environment for customers. It is essential for all staff members to maintain a professional demeanor and prioritize their work responsibilities.
3. Lack of Attention to Detail: A customer mentioned that their hair, which is thin with many flyaway hairs, required extra time and attention to achieve a satisfactory result. This comment suggests a possible weakness in the salon's ability to cater to specific hair types or provide adequate attention to detail. Attention to detail and personalized service are crucial in the hairstyling industry to ensure customer satisfaction.
Overall, Salon Karma demonstrates strengths in having skillful stylists, reasonable prices, a respectful staff, and punctuality in appointments. These factors contribute to positive customer experiences and satisfaction. However, there are weaknesses in terms of inattentiveness to customers, unprofessional behavior from staff, and a possible lack of attention to detail. Addressing these weaknesses can improve the overall performance of the salon and enhance customer satisfaction.
Best TL Reviews
Gabby did a great job on my hair. I just get it cut and shaped. My hair is really thin and it takes time to get all the tiny fly away hairs cut.
Staff in nice and really respectful
Went in to get my kids haircut and never once got acknowledged sat for over an half n hour and walked out very rude and very unprofessional will never go back or never recommend very dissatisfied. Not hard to say welcome how can we help you. Nope to busy messing with her own kids not work appropriate
Emily did a great job cutting my hair today. Appointment was on time and I scheduled another appointment. Great place to get your cut. I will be back again.
Always a good time when we go there this was Reece's first preteen haircut
Sara is the best! She never disappoints! Love my color, highlight and cut. Very reasonable prices.
Emily Skirvin was my stylist she was highly professional did an excellent job on my hair. Very pleased!
Great service! My stylist was Nikia Compton. Very friendly and professional definitely will rebook next appointments there!!
Salon Karma Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
|---|---|
| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 08:00 AM - 07:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places