Sea Urchin Fish & Chips

+44 1924 461861

8-12 Crackenedge Ln, Dewsbury WF13 1PT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sea Urchin Fish & Chips

Sea Urchin Fish & Chips place has received some negative feedback and criticism from its customers. This feedback highlights various strengths and weaknesses of the restaurant.

One of the strengths mentioned by a customer is the friendly staff. They describe the staff as being polite and obliging. This suggests that the employees at Sea Urchin Fish & Chips place have good customer service skills and create a positive and welcoming atmosphere for customers. Friendly staff can contribute to a pleasant dining experience and make customers feel more comfortable.

However, despite this positive aspect, several weaknesses are evident based on the comments. One common issue mentioned by multiple customers is the poor quality of the food. The fish and chips are consistently described as greasy, soggy, and poorly cooked. For example, one customer mentioned that the fish was dry and chewy, indicating that it may have been overcooked or stored for too long. Another customer mentioned that the fish was undercooked, highlighting a lack of attention to food safety and hygiene. These issues suggest that there may be problems with the cooking process and the quality of ingredients used at Sea Urchin Fish & Chips place.

Another weakness mentioned is the portion size. Customers express dissatisfaction with receiving smaller portions compared to previous visits. This can lead to a feeling of being overcharged for the amount of food received. Customers may be expecting value for their money and feel disappointed when the portion size is not up to their expectations.

In addition to the issues with the food, customers have also mentioned concerns about the hygiene and maintenance of the restaurant. One customer mentioned rust in the bathroom, indicating a lack of cleanliness. Another customer mentioned that their partner burned themselves with a broken teapot, raising concerns about the safety and maintenance of the dining area. These comments suggest that Sea Urchin Fish & Chips place may have overlooked important aspects of maintaining a clean and safe environment for their customers.

A change in management is also mentioned by some customers, and this is generally associated with a decline in the quality of the food. Customers mention that the tea has changed and that the haddock is now extra greasy and overcooked. This suggests that the change in management may have negatively impacted the overall dining experience at Sea Urchin Fish & Chips place.

Customer dietary requirements are not adequately met, as mentioned by one customer. They requested if the chips were cooked in oil but were informed that they were cooked in beef fat. When asking for a cheese and onion pie, they were informed that only chicken was available. This highlights a lack of options for customers with specific dietary needs or preferences, which can be a major weakness for the restaurant.

Overall, the comments provided highlight several weaknesses of Sea Urchin Fish & Chips place. These include poor food quality, small portion sizes, hygiene and maintenance issues, a decline in quality after a change in management, and a lack of options for customers with dietary requirements. These weaknesses can have a significant impact on the reputation and success of the restaurant. It is crucial for Sea Urchin Fish & Chips place to address these issues in order to improve the dining experience for their customers and regain their trust.

Best TL Reviews

Absolutely appalling. I wouldn't feed it to my cat soggy fish and very very greasy tea gone up and u get less my partner sadly burned himself with the tea pot as it was broken the bathroom had rust all over it honestly the last time I waste my money

Been in today can tell everything has changed. Tea has changed. And the haddock is really extra greasy/oily. Overcooked. Definitely won't be coming back. This was our favourite place to go now it isn't.

Under new management. Very disappointing fish and chips served cold. Fish too soggy basked in oil. Never going there again. Don't even deserve one star imo.

Visited this place Saturday 2nd January 11:45 am. Very friendly staff but dont know if it was the time we went but ordered fish and chips twice one with peas, tea bread and butter.I was surprised how soon it arrived. I was very dissatisfied as the fish was very thin and the chips were only warm so they left a greasy film on the roof of my mouth. The portion seemed a lot smaller than the last time we visited so for £8.95 we will not be going in the very near future. I have heard it is under new management but the staff are the same, polite and very obliging. Shame about the food.

Not very good today. Fishcake was only warm with too much batter, very hard and chewy as if it has been stood awile. Fish was dry and chewy as if it has been in the freezer for too long. Not very nice, will try other fish restaurants in future.

Awful, awful, awful. Can tell it has changed hands.

Very very greasy and the fish was 3 very small very thin pieces binded together with batter to look like 1 normal sized piece of fish!!

Cheap ingredients poorly cooked.

I have visited this eatery on several occasions and have twice been served with

under cooked fish. The second occasion I received under cooked fish was today

the 25th of October 2014. When I complained I was treated in a disgusting manner

by two female members of staff. there was no apology just shouted at.

If you wish to have food poisoning and be treated in a verbal abusing this is the place to go. And be over charged as a bonus.

Added bonus I was barred, Thank goodness for that.

Went with a group ,I knew they did various pies as they were on the menu one of our group didn't use animal products and asked if the chips were done in oil the fryer said no done in beef fat, so asked for a cheese and onion pie they only had chicken! not very good .