Quick Facts About Sorabol Restaurant
Strengths:
1. Tasty and flavorful food: Multiple customers praised the taste and quality of the food at Sorabol Restaurant. Comments about the bulgogi, soft tofu jigae, Kimchi pancake, and kimchi fried rice were particularly positive. The restaurant also received compliments for its Korean BBQ meats and traditional dishes like Gamjatang and Jjajangmyeon.
2. Good value for money: Several customers mentioned that Sorabol Restaurant offers good value for money. The special seasonal menus and generous portions were appreciated by patrons.
3. Friendly and welcoming staff: Positive comments were made about the friendly and welcoming staff at Sorabol Restaurant. Customers commended the owner for providing helpful explanations and expressed satisfaction with the service they received.
4. Positive first-time experiences: Many customers mentioned that it was their first time dining at Sorabol Restaurant and that they had a great experience. They expressed intentions to return and recommended the place to others, indicating that the restaurant has the ability to attract new customers.
Weaknesses:
1. Inconsistent service: Several negative comments were made about the service at Sorabol Restaurant. Customers mentioned delays in getting their orders taken and receiving drinks. The shortage of waitstaff was noted as a possible reason for the slow service. Additionally, customers complained about having to repeatedly request side dishes during the Korean BBQ experience. Inadequate knowledge of the gas fire and missing dipping sauces were also mentioned.
2. Mixed reviews regarding the Korean BBQ experience: While some customers praised the marination and taste of the BBQ meats, others expressed disappointment and stated that they would prefer other Korean BBQ places in New Malden. Issues with the lettuce being old and delays in receiving side dishes contributed to the negative experiences.
3. Limited menu options: Though most comments were positive about the food, there were no specific comments about the variety of menu options. It would be beneficial for the restaurant to consider expanding its menu or offering more diverse choices to cater to a wider range of customer preferences.
Overall, Sorabol Restaurant has strengths in terms of food quality, value for money, and friendly staff. However, it needs to address the issues related to service consistency and the Korean BBQ experience. Additionally, the restaurant could benefit from expanding its menu to provide more options for customers.
Best TL Reviews
I wasn't sure about this place, the reviews were either applauding or scathing, especially with regards to the service.
After being seated and waiting for 10 minutes to at least order drinks I was beginning to feel that perhaps I should have heeded the reviews. Admittedly there was only one waitress on duty but the restaurant was myself and two other tables so it wasn't busy.
After 15 minutes the waitress finally arrived and took our food and drinks order.
I'm not sure what happened but after that everything just gelled. The drinks came within 5 minutes and the starters arrived not long after that.
The food was hot and tasty and was consumed with gusto by my wife and myself.
The BBQ meats arrived not long after the empty starter plates were cleared and I have to admit, it was one of the best bulgogi's I've had even if I did cook it myself.
This was my wife's first experience with Korean dining and already she's planning the menu for our next visit.
Amazing food, it was my first time here and I would definitely recommend it. I wasn’t feeling so well, so I decided to get the soft tofu jigae and it definitely hit the spot ! With other dishes on the side. The staffs was also friendly and welcoming. :)
The Kimchi pancake and kimchi fried rice was amazing. The fried chicken was a bit too tough to bite into and took a long time to chew but the flavour was nice. I will definitely visit again when I’m craving Korean food.
너어어어어어어무 맛있어요
갈비탕, 순댓국 같은 국밥 종류 꼭 드세요.
저녁에는 BBQ 안 먹으면 손해입니다.
짜장면도 면 직접 뽑으셨다던데, 진짜 맛있어요...
It's craaaaazy!!!!!!!!!!
You should try tho????
불 맛 짬뽕~!! 한국에 있는 짬뽕집에 온듯했어요. 새싹보리로 면을 뽑아서 소화 잘 될것 같아요. 쫀득쫀득~!! ????????????????????????한그릇 뚝딱~!!
사장님께서 친절하게 잘 설명해주시고 좋았어요. 계속 맛있게 만들어주세요~^^
기대하지 않았는데, 여기 짬뽕 불맛 가득하고 너무 맛있네요!!
짜장면도 옛날 짜장 스타일이었고 굉장히 맛있게 먹었습니다.
25파운드에 탕수육 포함!!!
We went to Sorabol for lunch first time based on its 4.1 google score and we were disappointed by the service provided, especially the Korean BBQ part. All dishes up to that point were good.
The waiter seems to need some additional training as he didn’t know how to work the gas fire. Should be basic intro training and to stop burning of foods. We kept on requesting for the side dishes that should come with the BBQ as standard i.e. lettuce, spring onions, dipping sauces. The lettuce (photo) provided was poor (old). We kept on requesting for more and the waiter stated ‘we are looking for it’ in the kitchen. After asking 4 times (the final time was a different waiter) we finally got some, which in the end was slightly too late and we still paid the extra. Looking back we wasn’t given the garlic & chilli side and were missing other dipping sauces.
BBQ meats were marinated well but overall we will go to other Korean BBQ places in New Malden instead.
Good value for money!
They have special menus that match with the season. I had the Gamjatang which is my favorite food to have during winter times. Not the most authentic taste but still hit the spot! Banchans were quite good.
My friend got the Jjajangmyeon which was also good!
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Opening Hours
Monday | 11:30 AM - 02:00 AM |
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Tuesday | 11:30 AM - 02:00 AM |
Wednesday | 11:30 AM - 02:00 AM |
Thursday | 11:30 AM - 02:00 AM |
Friday | 11:30 AM - 02:00 AM |
Saturday | 11:30 AM - 02:00 AM |
Sunday | 11:30 AM - 02:00 AM |
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