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Spice One

+44 191 455 0600
1 South Ave, South Shields NE34 6QZ United Kingdom of Great Britain and Northern Ireland
Open Today: 05:30 AM - 11:00 PM

Quick Facts About Spice One

Spice One has both strengths and weaknesses based on the comments provided. In terms of strengths, many customers have praised the food and found it to be tasty and of high quality. The variety of curries offered at the restaurant is also appreciated, as each curry is described as unique and delicious. The staff has been described as welcoming, friendly, and creating a positive dining experience. This positive customer service contributes to a welcoming atmosphere and makes customers feel valued.
Another strength mentioned is the value for money. Customers have expressed that they find the prices reasonable for the quality of the food and the portion sizes. This is important for attracting customers and building a loyal customer base.
However, there are also some weaknesses mentioned in the comments. One major concern is the website. The first comment mentions that the website is full of viruses and redirects the user to clickbait. This is a significant issue as it can deter potential customers from even looking at the menu or considering ordering from the restaurant. The fact that the customer had to switch off their device to exit the site indicates a frustrating and potentially damaging experience.
Another recurring issue mentioned is the incorrect orders. Multiple customers have expressed disappointment with receiving incorrect orders and feeling that nothing is done to rectify the mistakes. This lack of attention to detail and customer satisfaction can lead to dissatisfaction and a loss of repeat business.
One customer also expressed frustration with the delivery service, mentioning that it took over two hours for their takeout order to arrive. This indicates a weakness in the restaurant's delivery system and overall efficiency. Customers expect timely delivery, especially for takeout orders, and an excessively long wait time can result in frustration and negative reviews.
Overall, Spice One has strengths in terms of the quality and taste of their food, welcoming staff, and value for money. However, there are weaknesses related to the website, incorrect orders, and slow delivery times. Addressing these weaknesses can help improve the overall customer experience and ensure customer satisfaction.


Best TL Reviews

I would have left a good review but seems your website is full of viruses when attempting to see if you have a menu, all you see are messages saying that my device is damaged or has 2 viruses. Well it hasn't as this is the only site that I have visited for local takeaways near me. My device wouldn't back out of your page it just kept on with the clean this clean that messages. I had to switch my device off to get out of your site. So I don't know of your food is nice or not so ill just browse some other shops instead and hopefully your site hasn't damaged my device in any way or I'll have to pay yous a visit.
Great food and welcoming staff. Definitely worth a visit
I didn't get through to them on website, kept being diverted to clickbait, apparently they don't have one. Also couldn't pay over the phone.
Been loads of times the food is 10/10 always. Would highly recommend
Tasty food but took 2h 10m to arrive (take away) shocking service!
Every time I order from here the order is incorrect and nothing is ever done about it I won't be going back
Iv been here since i was a little girl and my fav curry is madras and chips.
So beautiful.
Staff are so friendly make you feel welcome.
Anyone who hasnt tried it.
I advise you to.
Trust me !! X
First time eating at Spice One tonight. We ordered 3 curries with usual rice and sides etc. Everything was excellent!! Food was hot, fresh and very very tasty. Each of the curries tasted totally different and each as amazing as the other. Rice and side dishes were equally as delicious. Quality food. Brilliant service to. Staff are very friendly! I strongly recommend this place. Value for money. We will definitely be going back.

Spice One Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Late-night food
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 05:30 AM - 10:00 PM
Tuesday 05:30 AM - 10:00 PM
Wednesday 05:30 AM - 10:00 PM
Thursday 05:30 AM - 10:00 PM
Friday 05:30 AM - 11:00 PM
Saturday 05:30 AM - 11:00 PM
Sunday 05:30 AM - 10:00 PM

How to go there

Location