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Spoon World Buffet & Bar

+44 1268 271666
48-56 E Walk, Basildon SS14 1HE United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 02:00 AM

Quick Facts About Spoon World Buffet & Bar

Spoon World Buffet & Bar has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is that the restaurant offers a wide variety of food options from around the world. This is appealing to customers who enjoy trying different types of cuisine. Additionally, the food is described as nice and hot, suggesting that it is freshly made. The friendly staff and their proactive approach to cleaning and refilling are also positive attributes. The restaurant also has a beautiful interior, creating a pleasant atmosphere for dining.
Another strength is the ability of Spoon World Buffet & Bar to cater for big families. This is mentioned in one of the comments, indicating that the restaurant can accommodate larger groups and provide a good dining experience for families with children.
On the other hand, there are several weaknesses that are highlighted. One recurring issue is the inconsistency in the quality of the food. Some customers complain about the rice not being cooked properly, vegetables being undercooked, and meat being hard and chewy. This suggests a lack of proper cooking techniques and attention to detail in the food preparation process. The presence of finger prints on the jelly also raises questions about hygiene and cleanliness.
The cleanliness of the restaurant is also mentioned as a weakness. Customers note that the tables and floors were dirty, and there was no real structure to the restaurant. This lack of cleanliness can be off-putting and may contribute to a less enjoyable dining experience.
Another weakness mentioned is the attitude of the staff. Some customers felt that the staff seemed preoccupied with each other and looked fed up with customers. Friendliness and good customer service are important aspects of any restaurant experience, and it seems that Spoon World Buffet & Bar falls short in this area.
One major concern is the issue of food poisoning and diarrhea. Multiple customers mention experiencing these symptoms after dining at the restaurant. This raises serious concerns about the hygiene and food safety practices of the establishment. Customers should always feel safe when dining out, and the presence of food poisoning cases suggests a lapse in these areas.
Overall, while Spoon World Buffet & Bar offers a wide variety of food options and has a beautiful interior, there are several weaknesses that need to be addressed. These include inconsistencies in food quality, cleanliness issues, poor staff attitudes, and most importantly, the occurrence of food poisoning cases. These issues should be taken seriously and addressed promptly to improve the overall dining experience and ensure customer safety.


Best TL Reviews

Been many times. never get enough time to eat everything lol.
Nice food and great deserts.
Great for the price and can cater for big families
thanks
It was quite busy. Staff seemed preoccupied with eachother , waited about 5 minutes to be seated which was pretty good. The food itself , the rice wasn't consistent (some hard/some soft) , veg wasn't thoroughly cooked through , the meet was hard and chewy -not for my personal tastes. The toilets were placed upstairs so may not be accessible for those with disabilities. The toilets looked nice but were dirty. There was no real structure to the restaurant and you didn't get told much. There was a wide variety of food with pizza , roast dinners , deep fried noodles and ribs. They did also provide desserts with jelly , a chocolate fountain and many cakes. The tables weren't clean , underneath it was very dirty. £70 for 5 people. Although staff reguarly came and removed dirty places. This would be a last stop sort of restaurant.
I left a 5* review a year ago I've had to come back to remove.
MUST READ!!!!!!!!!
OK so to start off I rung spoons to ask if there was full self service available. Also if its a limited lunch menu or full dinner time menu. As you are paying full dinner price. £15.99 adult x3 £8.99 x1 children
The person on reception said yes we have the full menu back on!!!!
all dishes (LIE)
so I've arrived been over charged I have 2 kids 2 adults been charged 4× adults. £63 total bill.
Yes they gave me 3x refillable drinks for the extra money they charged
FOOD ????????????????????????
Absolutely terrible gone way down hill the chicken was like it's been left in water overnight and cooked.
No Indian 2 dishes rice was hard under cooked.
Jelly had finger prints ????
So much wrong with this place I could right for days.
You will never get my custom again and I think you will lose alot of customers due to poor food and service
Lovely selection of food from around the world to choose from. Nice & hot & all seemed to be freshly made.
Friendly staff & on top of cleaning & filling.
Only downside was the two men that decided to clean the floor & tables while we were still eating & moved, well scrapped every chair across the floor which made conversation at our table hard & the noise became quite frustrating.
This was my 1st visit back in about 4 years. As previously I was disappointed in quality of food and speed of refreshing food containers and clearing and replacing clean plates and cutlery. THIS time it was a complete transformation the food was excellent plates, cutlery were cleared and replaced seamlessly and the staff were helpful and courteous. We had a 7pm sitting.
Great choice of different food types. We particularly like the Chinese... Garlic prawns were exceptional and really fresh plus the coca-cola chicken is yummy. £20 a head plus drink is getting pricey but food is good. Worth it if you bring a good appetite!
Many varieties of foods. Good taste. Place is amazing.
The only downside is staff, they look fed up with the customers and tired. But this doesn’t change my mood. I’ve been like them and i can understand their frustrations.
The owner of the place could make them happier offering staff party, bonuses, pay rise, etc.
For them to be thankful to be working in that place.
Or extra time off.
Staff happiness always depend on the owner offers.
They all work for money, not for excitement.
So make them Happy!!! Because they keep up your business.
The pros:
Beautiful restaurant, and amazing selection of food(we went in the evening).
Cons:
-Too expensive and I’m surprised that a child under the age of 2 also had to pay. I would have guessed that infants wouldn’t be charged or their charge would be relatively cheaper. Other similar restaurants do not charge, while some charge only £2 for under 3.
-I am not expecting a 5 star service, but the staff could be friendlier.
-I have been here a few times, but recently I have started having food poisoning and diarrhoea each time I visit. The first time this happened, I suspected that it was the restaurant but I wasn’t too sure because I had been there before and I didn’t experience this. However, now it has happened again… I doubt it’s coincidence that I have diarrhoea and food poison after visiting the restaurant. This restaurant was the only place that we ate and my guests and myself all came down with food poisoning and diarrhoea after visiting.
-The cleanliness of the kitchen staff at the Indian food section is really poor. I saw the lady pour food from the pot to bowl and she used her hands to scrape the food from the pot to the bowl. She did not wash her hands prior to doing this or after. After doing it, all she did was clean her hands with a dirty cloth and continued using her unclean hands to cook.

Place Pictures

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Spoon World Buffet & Bar Info

Amenities

Service options
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Offerings
  • Alcohol
  • All you can eat
  • Late-night food
  • Vegetarian options
Dining options
  • Lunch
  • Dinner
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 02:00 AM - 02:00 AM
Tuesday 02:00 AM - 02:00 AM
Wednesday 02:00 AM - 02:00 AM
Thursday 02:00 AM - 02:00 AM
Friday 02:00 AM - 02:00 AM
Saturday 02:00 AM - 09:30 PM
Sunday 02:00 AM - 09:00 PM

How to go there

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