Star Fish & Chips

+44 1909 484300

3 Celtic Point, Worksop S81 7AZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Star Fish & Chips

Star Fish & Chips place has received a mix of positive and negative feedback from its customers. In order to assess the strengths and weaknesses of the restaurant, let's analyze the comments provided.

One recurring strength mentioned by customers is the quality of the food. Multiple reviewers have praised the taste and flavor of the fish and chips. The fish is described as fresh, beautifully cooked in a crispy batter, and the chips are also highly regarded. The authentic Yorkshire fishcake is particularly highlighted for its great portion size and nostalgic taste. This positive feedback on food quality suggests that the restaurant excels in preparing delicious dishes.

Another strength that customers mention is the friendly and polite service. The staff are described as great, helpful, and polite, creating a positive experience for customers. Friendly service is an important aspect of a dining establishment, as it contributes to a welcoming and enjoyable atmosphere.

The cleanliness and tidiness of the restaurant is also mentioned as a positive aspect. Customers appreciate the spotless premises, which further enhances the overall dining experience. A clean environment is crucial for maintaining good hygiene standards and instills confidence in customers.

The portion size is seen as another strength. Many customers comment on the generous servings, which they feel compensates for the higher prices. Despite the slightly higher cost, customers are satisfied with the quantity of food they receive.

However, several weaknesses are also highlighted in the comments. One recurring issue is the lack of availability of food during peak hours, particularly in the evening. Customers have reported that after 6pm, there is often no food ready, and long queues form due to the wait for orders. The restaurant's inability to meet the demand during busy periods can lead to customer dissatisfaction and frustration.

One customer mentions the greasiness of the food, particularly the battered sausage, resulting in most of it being thrown away. Greasy and bland chips are also mentioned by another customer. Inconsistent quality can be a significant weakness for a restaurant, as it affects the overall dining experience and may lead to customers seeking alternatives.

Another weakness pointed out by customers is the high prices compared to other chip shops in the area. Some customers feel that the food quality does not justify the expense and that the restaurant should improve the preparation of the fish and chips to match the higher prices. Price sensitivity is an important factor for customers, especially during challenging economic times.

One reviewer suggests that the response from the restaurant to negative feedback was unsatisfactory, resulting in a further reduction in their rating. This highlights the importance of addressing customer concerns in a professional and understanding manner to maintain a good reputation.

In summary, Star Fish & Chips place has strengths in terms of food quality, friendly service, cleanliness, and portion size. However, weaknesses are evident in the restaurant's ability to meet demand during peak hours, greasiness and blandness of some dishes, higher prices compared to competitors, and a perceived lack of responsiveness to customer feedback. By addressing these weaknesses, the restaurant has the potential to improve customer satisfaction and enhance its overall reputation.

Best TL Reviews

Until recently this would have been 5 rating without a doubt, and food quality still deserves a 5. Problem is now after about 6pm there’s never any food ready, and nobody knows where to queue due to all the people waiting for their order. Last night for example they’d sold out of meat pies 2.5 hours before closing and couldn’t heat up another one. So in all great food and friendly service but why so little food?

Called in on a lunch time. Food was really greasy, so much so most of it went in the bin. Battered sausage oozed fat with every bit and chips were bland and limp.

Lady who served us was nice though, otherwise it would have been one star.

Authentic Yorkshire fishcake. The portion size is great! Nice balance of Batter, spud and fish. Takes me back to When I lived in Yorkshire. Tasty! The fish and chips here are lovely as well. Staff are Great! Polite and helpful. A good experience. Support local businesses folks. They need our support.

Excellent fish and chips from here .The cod is fresh and beautiful cooked in a crispy batter,good portion of nice chips.Owner and staff friendly and polite premises are spotless Great chip-shop highly recommended.Only downside the chip shop is in Worksop and we live in Retford but its well worth the travel,

It's clean and tidy, service is pretty fast/pleasant and the food is really good quality. It's not overly cheap at 1 portion of

Fish & chips, a fish cake, peas and a curry sauce costing around £12, however, the portion size more than makes up for it.

Very over priced. I always get cod and its so over cooked and dry, nothing like a juicy fish. Chips are so over done and soggy. Chef defo needs to up his game if they are charging prices like they are! Highest priced chippy in worksop! Times are hard for all of us, so if we pay your prices then we need the food quality to match the expense ????

Bit pricey compared with the other chip shops in Worksop and not the best. Lowered my star rating due to attitude of response.

Best fish and chips I've ever had!