Star Nails Spa

+1 661-538-1227

2140 E Palmdale Blvd, Palmdale, CA 93550 United States of America

Open Today: -

Quick Facts About Star Nails Spa

Star Nails Spa, based on the comments provided, has a mixture of strengths and weaknesses. Here is a detailed analysis:

Strengths: 1. Customized Service: Melissa, one of the nail technicians, is praised for her ability to create acrylic powder that matches specific client requests. This level of customization shows attention to detail and a commitment to meeting individual preferences.

2. Friendly Atmosphere: Many reviewers mention the friendly atmosphere at Star Nails Spa, particularly highlighting Melissa's personable nature. A welcoming environment can enhance the overall customer experience and make clients feel comfortable during their visit.

3. Professional Experience: Multiple comments mention the professionalism of the staff at Star Nails Spa. Reviewers recognize the high level of expertise, especially from Melissa and her husband Jason. A professional experience can instill trust and satisfaction in customers.

4. Cleanliness: Several comments highlight the cleanliness of the salon. Clients appreciate the cleanliness of the nail area, as well as the thorough cleaning around and under the nails during pedicures. Maintaining a clean environment is crucial for the overall health and safety of customers.

Weaknesses: 1. Inconsistent Quality: One review mentions that the pink and white ombre service was not executed well. The blending was subpar, and the white acrylic was still visible under the pink. This inconsistency in the quality of service raises concerns about the professional skills and training of some staff members.

2. Lack of Expertise: A reviewer suggests that a nail technician may have lacked the necessary knowledge and skill to perform the pink and white ombre correctly. This comment raises questions about the training and expertise of some technicians and their ability to carry out specific nail designs or techniques.

3. Poor Nail Gluing: One negative review mentions that the nails were glued on incorrectly and appeared crooked. This indicates a lack of attention to detail and a careless approach to nail application. Poorly applied nails can impact the overall durability and longevity of the manicure.

4. Subpar Nail Polishing: Another reviewer mentions that the polish used by the salon lifted quickly and fell off within a week. This highlights a potential issue with the quality of nail products used at Star Nails Spa. Customers expect their manicures to last longer without experiencing premature chipping or peeling.

5. Negative Service Experience: One comment describes a bad service experience with Melissa, who seemed uninterested in the job and performed poorly. This raises concerns about the consistency of the salon's service quality and the level of customer care provided.

In conclusion, while Star Nails Spa possesses certain strengths such as customized service, a friendly atmosphere, and professional experiences, several weaknesses are identified in terms of inconsistent quality, lack of expertise, poor nail gluing, subpar nail polishing, and negative service experiences. These weaknesses indicate areas that the salon can address and improve upon to enhance customer satisfaction and loyalty.

Best TL Reviews

Melissa did a great job very friendly atmosphere, she even made her own acrylic powder to match my request definitely recommend this place .

Went in for the first time for pink and white ombre and it wasn't done well. The blending isn't good and you can see where the white acrylic still is under the pink. Just looks like a straight white and then pink. Maybe the nail tech didn't know how to do it ? And missed spots with the acrylic.

Melissa is great and she takes her time. The shop is nice and her husband does amazing pedicures

Great professional experience delivered by wonderful people! Melissa & Jason will make sure you're comfortable and Nancy is the sweetest and delivers on all the fine details. Highly recommend Star Nails Spa!

I had a pedicure my husband had his Toe nails clipped wonderful place very friendly they spoke English very clean very professional

This place is horrible!! I went in for a full set and Melissa was the nail person who helped, she did a horrible job. She didn’t glue the nails on right they were crooked and she seemed as if she didn’t even want to do the job. And to top it off the polishing was horrible! They lifted so quick fell off within a week!! Bad vibes & service never going back!!!

I love to come here for my pedicures. They always clean around and underneath my nails reallyy good which makes a huge difference so your feet don’t look crusty around the nails. And they always apply the nail polish nice and clean with no streaks ????????????❤️????????????❤️????????????????????❤️????

What an amazing experience! I feel like it’s been really hard to find a nail shop that actually wants to put in the work! Prices keep hiking up and people are getting more lazy! But not here!! Definitely need to check this place out!