Star Nails

+1 217-523-4391

E Sangamon Ave, Springfield, IL 62702 United States of America

Open Today: -

Quick Facts About Star Nails

Strengths:

1. Beautiful job: Multiple comments mention that Star Nails does a fantastic job with nails. Customers are pleased with the outcome and describe their nails as "awesome" and "absolutely beautiful."

2. Professional and caring staff: The stylist at Star Nails is praised for being professional and taking good care of customers. They have a friendly and sweet staff who make customers feel comfortable.

3. Best prices in town: Customers appreciate the affordability of Star Nails. They mention that the prices are great and the services are worth the cost.

4. Clean salon: Multiple customers comment on the cleanliness of Star Nails. A clean and sanitary environment is essential for a nail salon, and customers appreciate that Star Nails maintains cleanliness.

5. Happy regular clients: The fact that every client that came in while one customer was there was a happy regular implies that Star Nails has a loyal customer base. Happy regular clients indicate that the salon consistently provides good service.

6. Family business: One comment mentions that Star Nails is a family business. This can be seen as a strength, as family businesses often have a personal touch and a strong sense of community.

7. Inclusive and accommodating: Star Nails is described as a place without judgment, where they can take care of customers' needs. They offer services like ingrown nail removal and even eyebrow services, showing that they are diverse in the services they provide.

Weaknesses:

1. Painful experience and unsanitized equipment: One customer mentioned that they experienced pain and got hangnails for the first time in their life after visiting Star Nails. They also raised concerns about unsanitized equipment. These comments indicate a potential issue with the quality and hygiene of the salon.

2. Possible infections: The same customer who experienced pain and hangnails also mentioned the risk of possible infections. This raises concerns about the overall cleanliness and sanitization protocols of Star Nails.

3. Limited information about premium pedicures: One customer mentioned their intention to try one of the premium pedicures but did not provide further details. This lack of information may make potential customers hesitant about trying out these services.

Overall, Star Nails has several strengths that contribute to positive customer experiences. They consistently deliver beautiful nails, have a professional and caring staff, offer affordable prices, maintain a clean salon, and have a loyal customer base. However, there are a few weaknesses to address, such as concerns about pain, unsanitized equipment, and the risk of possible infections. These weaknesses need to be addressed and improved to ensure that Star Nails provides a safe and comfortable experience for all customers.

Best TL Reviews

Just left with my nails for Christmas. Absolutely beautiful job, stylist did an amazing job and was very professional and took good care of me and the price was great! Found my new favorite salon. And the salon was very clean. Every client that came in while I was in was a happy regular. So happy! Thank you star nails!

Best prices in town and they did a GREAT job! My nails are awesome! Highly recommend!

They always treat me right and I feel.comfy when getting a pedi

The Staff was so sweet. I brought a friend w special needs and the were very good w her.

My daughter always loved ❤ ???? them

Painful, not sanitized equipment. Got hangnails for the 1st time in my life after. Did a pretty job... but NOT worth the possible infections.

I enjoyed this family business as I had a pedicure with my girlfriends. Fun, friendly and affordable.

The folks here are absolutely fantastic. It is my wife's number 1 spot for getting her nails done. Also the place she tried out a pedicure and loved it. They're no judgment so whatever your needs they can take care of it. They offer ingrown nail removal as well as other services...I think I saw a lady get her eyebrows done today while I was there. If there's a line they are definitely worth the wait

Will definitely be back!! I stopped in on my lunch break for a pedicure before my vacation next week -- I didn't catch the name of the gal that took care of me, but my toes turned out perfectly! I can't wait to go back for one of their premium pedicures when I have more time!