Starbucks Coffee

+44 1775 718494

Unit 28, Designer Outlet, Camel Gate, Spalding PE12 6EU United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Starbucks Coffee

Starbucks is a popular coffee place that is known for its quick service and delicious food. However, it also has some weaknesses that need to be addressed.

One of the strengths of Starbucks, as mentioned in the comments, is the quick service. Customers appreciate being able to get their drinks and food quickly, especially when they are on the go. This is a great advantage for Starbucks, as it allows them to cater to the fast-paced lifestyle of their customers.

Another strength of Starbucks is the delicious food. Customers mention that the cakes and toasted sandwiches are lovely and enjoyable. The variety of options available at Starbucks ensures that customers can find something they like, whether it's a sweet treat or a savory snack.

Additionally, Starbucks is commended for having friendly and helpful staff. Customers appreciate the service provided by the staff members, particularly highlighting the terrific young members who were polite and friendly. This is an important strength for Starbucks, as good customer service can greatly enhance the overall experience for customers.

Starbucks also has a large seating area, both indoors and outdoors, providing customers with plenty of space to sit and relax. This is beneficial, as customers can choose to enjoy their drinks and food in a comfortable and pleasant environment. The outdoor section is particularly appealing, allowing customers to enjoy sunny days while sipping on a refreshing drink.

However, despite these strengths, Starbucks has some weaknesses that need to be addressed. One recurring complaint is the cleanliness of the place. Customers mention dirty furniture, cups, and plates left on tables, and an overall filthy environment. This is a significant weakness for Starbucks, as cleanliness is essential in maintaining a positive and hygienic atmosphere. Improving cleanliness should be a priority for Starbucks to ensure that customers have a pleasant experience.

Another weakness mentioned by customers is the lack of transparency regarding out-of-stock items. Customers complain that certain items were blacked out on the menu, but were not indicated as being out of stock. This can be frustrating for customers, as they may place an order only to find out that the item is not available. It is important for Starbucks to clearly indicate when items are unavailable to avoid disappointments and miscommunication.

Furthermore, some customers have had negative experiences with the service at Starbucks. Complaints include staff members being too busy to serve customers, difficulty with the cash register, and mistakes with drink orders. These experiences can be frustrating for customers and can lead to a decline in customer satisfaction. Starbucks should prioritize improving its service and ensuring that all staff members are properly trained to handle customer orders efficiently and accurately.

Additionally, some customers mention that the decor of Starbucks is dark and dull. This can have an impact on the overall ambiance of the place and may not be as inviting to customers. Brightening up the decor can help create a more vibrant and welcoming atmosphere, enhancing the overall experience for customers.

In conclusion, Starbucks has several strengths, including quick service, delicious food, friendly staff, and ample seating. However, it also has weaknesses that need to be addressed, such as cleanliness issues, lack of transparency regarding out-of-stock items, service inefficiencies, and dull decor. By focusing on these weaknesses and making improvements, Starbucks can ensure that it continues to provide a positive experience for its customers.

Best TL Reviews

Great Starbucks, drinks were quick and the food was delicious. It's a shame that the place was a bit dirty though.

Certain items blacked out on the menu, due to being out of stock, which is absolutely fine of course. Eggnog latte still listed on the menu, so I ordered that, as it's my go-to festive drink.

"Sorry sir, we're out of stock of eggnog."

Bloody ridiculous. Why not black it out on the menu then? Absolute shambles, what a disappointment.

Stopped for a coffee and a cake. Both were lovely, nice seats and plenty of space to sit and relax. 2 terrific young members of staff serving, well done, great service and very helpful, polite and friendly. Thanks.

Grubby furniture. Dirty cups and plates left on tables. Whole place was filthy. I normally enjoy my mocha, but this was tasteless. We won't be going back.

Absolutely rubbish service. Staff were so busy having a conversation that we had to wait to be served. Then the girl that served us couldn't log in on the till so the other one was shouting her log in number over.

She got one of the drinks size wrong and put them in takeaway cups despite us saying we were sitting in and the label on the cups saying that.

Coffee and Toasted Sandwich delicious. Decor very dark and dull. Needs to brighten up....floor needs a good clean and sweep. Would I go again probably yes.

Awful experience. The place was absolutely filthy! The tables had used cups and plates on, the floor was disgusting. Ended up getting a take away coffee and heading out quick! One person walked out as the service was appalling. Never again!

Large coffee shop with lots of indoor seating to escape the rain or the heat. Friendly and welcoming staff serving a wide selection of drinks, some slightly overpriced but comparative with other big chain coffee shops. A charming outdoor section to enjoy sunny days with a refreshing drink.