Starbucks Coffee

+44 1795 424880

92 High St, Sittingbourne ME10 4PH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

Strengths:

1. Good coffee: Many commenters mentioned that Starbucks coffee is good and enjoyable. 2. Friendly staff: Multiple comments mentioned that the staff at Starbucks are friendly and helpful. 3. Regular customers: One reviewer expressed their loyalty to Starbucks, indicating that the coffee place has a loyal customer base.

Weaknesses:

1. Busy and unclean atmosphere: Several comments mentioned that the Starbucks location they visited was busy and not properly cleaned, which affected the atmosphere negatively. 2. Inconsistent service: One reviewer mentioned that their name was not written on the cup, despite being asked for it, which led to disappointment. Another commenter mentioned that the person who served them was not as polite as expected. 3. High prices: One reviewer stated that the strawberry frappuccino they purchased seemed pricier compared to other drinks. This might deter some customers who are price-conscious. 4. Quality of food: One commenter mentioned that the cakes and biscuits in the display cabinet seemed old and lacked wrapping or date labels. This might indicate a lack of freshness and attention to detail. 5. Slow service: A few comments mentioned that the service at Starbucks was slow, with long wait times for coffee orders. This could be frustrating for customers who are in a hurry. 6. Inadequate cleanliness: Multiple reviewers mentioned that tables were not cleared or wiped down, which made the environment appear dirty and unhygienic. 7. Inconsistent recipe: One commenter mentioned that the same drink tasted different at this particular Starbucks compared to a previous outlet, suggesting inconsistencies in recipe execution. 8. Comparison to London branches: One reviewer mentioned that the coffee at this location tasted inferior to Starbucks branches in London, indicating a potential inconsistency in quality across locations.

Overall, while Starbucks has notable strengths such as good coffee and friendly staff, there are several weaknesses that need to be addressed, including cleanliness, service speed, and consistency in both service and quality. These areas of improvement could help enhance the overall customer experience and satisfaction at Starbucks.

Best TL Reviews

I went there in the late afternoon. It seemed like the place had a quite busy day. Cleaning was in-progression. So, can't give 5 out 5 for atmosphere.

I thought they will be writing my namd on the cup as they asked my name... But that was not the case. May be they only needed for the bill. So, bit disappointed there as well.

I bought strawberry ???? frappachinu... It was comparatively pricier than most eother drinks. I liked the it better when it was almost finished and I was only getting the creamy part... However, next time will be careful before choosing cold drinks as I don't wanna fall sick! Thankfully I didn't.

The place is dirty and smelly, and tables are not cleared. The person who served me wasn’t as polite as I would expect, almost like my particular drinks order was inconvenient. The drinks are not as nice as Starbucks Neats Court.

Went for coffee following a work meeting. It was fairly busy and people seemed to be enjoying themselves. Service was slow and out table was dirty, No one had wiped it down. When I was called to collect our coffee's the cups were so full that it was difficult to carry them back to the table. Probably won't go thete again.

Starbucks coffee is realy good , but I have to say if I choose a cake slice of cake or biscuit they look like they have been in the cabinet for weeks , no wrapping no date on them I know we are trying to reduce packaging but they need to up their game or put one of each item out not for consumption and take a fresh piece from behind the counter , on a positive note the staff are always friendly and helpful .

It's my favourite Inc nice staff...I'm always go there every week xx

Can't expect same standard as London branches. Coffee tastes like mud most times.

I have never waited so long for a coffee in my life. I had actually grown a beard and had 5 children by the time I received my coffee. I have seen my grandfather type faster on his Nokia 3310. It made dial up look like virgin fiber.

Great coffee and family however the outlets did not stuck or serve some of the drinks. Also different recipe used from previous Starbucks outlet for same drink