Stavros Kebab

+44 1702 541717

75 West St, Rochford SS4 1AX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Stavros Kebab

Stavros Kebab place, based on the comments, has both strengths and weaknesses. Starting with the strengths, there are several positive aspects that customers have mentioned. One comment praises the food as super tasty and mentions the brilliant service. Another comment mentions the clean and chic setting, which creates a pleasant atmosphere for dining. The food is referred to as amazing and the staff is described as friendly and attentive. Additionally, the prices are mentioned as being good.

The positive comments suggest that Stavros Kebab place excels in terms of the taste and quality of their food. Customers seem to appreciate the flavor and overall quality of the dishes they order. The service is also positively highlighted, with staff described as friendly and attentive. The clean and chic setting adds to the appeal of the restaurant, creating a pleasant environment for customers.

However, there are also several weaknesses that have been highlighted in the comments. One customer mentions that they ordered a Stavros special, which was meant to include different types of meat and salad. However, they received only one pita bread which they found inadequate for sharing and were charged extra for another one. The customer found this to be stingy and the staff to be rude. Another comment mentions that the food was freezing cold and the Mrs. rap was burnt. The customer called to complain but instead of sending a replacement, they were offered a refund and then later asked to collect the last meal. This indicates a lack of consistency and attention to the quality of the food. Another customer had a negative experience where they ordered a kebab wrap with chips and requested cheese on the chips. Upon delivery, they were asked for an additional payment for the cheese, even though they had already paid for the order online. This shows a lack of communication and professionalism on the part of the restaurant.

The negative comments highlight issues with the customer service and the quality of the food. One comment mentions rude and stingy staff, while another comment mentions freezing cold food and burnt items. These incidents create a negative impression and suggest a lack of consistency and attention to detail on the part of the restaurant. Additionally, the incident of asking for extra payment at the door for cheese when the order had already been paid for online indicates poor communication and service.

In summary, Stavros Kebab place has strengths in terms of the taste and quality of their food, as well as the friendly and attentive staff. The clean and chic setting also adds to the positive experience. However, there are weaknesses in the form of rude and stingy staff, issues with the quality of the food such as it being cold and burnt, and a lack of communication and professionalism in certain incidents. These areas need improvement to ensure customer satisfaction and repeated business.

Best TL Reviews

Don’t waste your money! Ordered a stavros special was £18 for Donna chicken lamb & salad, checked the bag… one pita bread!? Asked for another one, as my boyfriend and I were sharing. The owner came storming over and told us an extra pita bread would be £1 each. For all this meat that is clearly meant to be shared you only get one pita bread - JOKE. Staff were absolutely rude and stingy. But the food was disgusting and actually made us both ill this morning. Wish I just asked for our money back and gone somewhere else. Poor!

Super tasty food, brilliant service all in a clean chic setting. Excellent!

Always ordered from Rochford take away never had problems with them. Last few weeks been ordering from here . To night food was freezing cold. Mrs rap burnt. Called them rather than say send another order said were refund . Now there sending food out again they have asked collect last meal . Always have chilli sauce. Will go back to ordering from Rochford take away again. They wouldn't asked for last order back. Not happy

Ordered a kebab wrap with a portion of chips.

In the delivery note I asked if I can get cheese on the chips and ordered through just eat.

Order turned up with the delivery driver demanding £1.50 cash for cheese after I’ve paid for the order online!! They didn’t think to call asking for another Payment for extra cheese but rather demand this from me at the door!!

Since then I haven’t ordered from here. Very upset as it was round the corner too.

A hidden gem, the food was amazing and the staff were friendly and attentive without bearing over-bearing. Have recommended to our friends

Great place with unbelievable food. Before this I thought it would be like kebab shop food. But wow was I wrong! Love this place and good prices.

Good food,and nice staff.looking forward to next visit

Saturday evening, not very busy, food excellent, too much only let down was the service, had to find waiter on 2 occasions to reorder drinks. Overall very tasty food and would certainly come back, hopefully service better