Quick Facts About Ston Easton Park
Ston Easton Park has several strengths based on the comments provided. Firstly, it is praised for its warm welcome and friendly service. This creates a positive and inviting atmosphere for guests, making them feel valued and comfortable during their stay. The traditional country house setting with log fires adds to the cozy and inviting ambiance.
Another strength highlighted in the comments is the quality of the food. The chef is complimented for his cooking, and guests enjoyed both the afternoon tea and the three-course dinner. The wines are also mentioned as being lovely, which suggests that the hotel offers a good selection to complement the meals.
Comfortable rooms and a good night's sleep are mentioned, indicating that the accommodation is of a high standard. This is important for guests as they expect a restful and enjoyable stay. The comment about staying in a Superior room adds further credibility to the quality of the accommodation.
The grounds of Ston Easton Park are described as amazing and expansive. This offers guests the opportunity to enjoy the beautiful surroundings and take leisurely walks. The comment about helicopters arriving and taking off suggests that the hotel may have relationships with helicopter services, providing a unique experience for guests who may wish to arrive or depart in style.
The afternoon tea is recommended, indicating that the hotel provides a delightful and enjoyable dining experience. The comment about the cream tea specifically praises the scones, describing them as the best on the planet. This suggests that the hotel takes pride in its culinary offerings and pays attention to detail in preparing food that exceeds expectations.
The staff at Ston Easton Park are repeatedly praised for their professionalism, politeness, and friendliness. This reflects positively on the hotel's commitment to customer service and ensuring that guests have a pleasant experience. The attention to detail, such as giving guests their own private room for breakfast, is also appreciated and adds to the overall positive experience.
In terms of weaknesses, there are a few criticisms mentioned in the comments. One guest describes the poor lighting and lack of decorations during the festive tea. This suggests that the hotel may need to pay more attention to creating a festive ambiance and ensuring that the dining experience matches the occasion.
Another comment highlights the lack of service during the afternoon tea, with staff not checking on the guests or offering any assistance. This is a significant concern as good service is an essential component of a positive hotel experience. The comment about having to ask for more tea and receiving undrinkable hot water indicates a failure in meeting guest expectations and needs.
There is also a mention of the building and interior being tired. This suggests that the hotel may need some refurbishment or updating to maintain a high-quality appearance. However, this weakness is contrasted by comments about the luxurious rooms and the overall feeling of being treated like royalty, which implies that some parts of the hotel are well-maintained and luxurious.
Overall, Ston Easton Park has several strengths, including friendly service, comfortable rooms, excellent food, beautiful grounds, and professional staff. However, there are areas that could be improved, such as the ambiance during special events, attention to service during meals, and the need for some refurbishment in certain areas of the hotel.
Best TL Reviews
Gosh, what a lovely surprise to find a warm welcome to this traditional country house hotel with log fires, lovely friendly service, very comfortable rooms and a very good chef. We had a wonderful time with friends staying overnight so could really enjoy ourselves. Lovely afternoon champagne tea. Wonderful three course dinner, lovely wines. Good night's sleep. Highly recommended.
Goblin central. would only recommend for the bigggest gobbly enthusiasts. Amazing spot for goblin hunting tho
We went today as a party of 11 for an aunties birthday. We booked for afternoon festive tea. We were sat in a room downstairs, poor lighting and not a single decoration, fairy light or candle in sight. Pots of tea were brought in and placed on the table, we had barely any teaspoons and no sugar. Tiers of sandwiches scones and cakes were brought in, each one was to serve 3 people. The sandwiches were very dry but the scones and cakes were lovely. During the 4 hours we were there not one member of staff came down to see us or ask if we needed anything. At one stage one of us had to go and ask for some more tea at which point we were given a pot of hot water to pour into our already used cold loose leaf tea! This was undrinkable! The only reason we stayed was because it was a family occasion and had a lot to catch up on. It was appalling over priced with no service. We paid £22.50 each but their prices have gone up again aparantly! Such a shame as with a little effort it could have been so lovely but we won't be going back!
Absolutely fantastic! I stayed for just one night, had afternoon tea which was delicious, and then dinner which was equally amazing. I was fortunate enough to stay in one of their Superior rooms and I highly recommend it. Overall a thoroughly amazing time was had!
Our stay here was excellent in every way. Even down to the menu not changing over the 3 days we were there and the chef cooking us something not on the menu. We were lucky enough to have several helicopters arrive and take off whilst we sat in the window bays of our room and looked on. The staff were always available for our littlest whim and always polite, friendly and professional. The house is stunning, the grounds expansive and the afternoon tea to be recommended if you're just in the area.
Best scones on the planet - crunchy on the outside/fluffy on the inside -- served warm straight from the oven (not from microwave) and no problem at all when asked for more cream. Good selection of sandwiches with deep fillings.
Building and interior tired but could not fault the Cream Tea.
We first went to the restaurant here and loved the food and atmosphere so much that we came back to get married here! The grounds are amazing and the food is worth more than its 2 AA rosettes. The staff are impeccable and trained to the highest standard. The hotel and rooms are extremely luxurious - we felt like royalty.
I'd live here if I could!
Eight of us met to celebrate two 70th birthdays.
The staff were friendly and fun and looked after us so well, even giving us our own private room for breakfast.
Nice touch in being taken to the room to sign in rather than hang around at reception.
Lovely grounds to walk around, good baths / showers, comfy beds, superb rooms and good food.
Thank you to all at Ston Easton who made it so special.
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