Quick Facts About Sunrise Nails
Strengths:
1. Amazing pedicure massage: One customer appreciates the pedicure massage provided by Sunrise Nails. This suggests that the salon excels in providing relaxation and comfort during their services.
2. Experienced staff: The same customer notes that their nail technician was experienced and able to maintain a reasonable pace. This indicates that Sunrise Nails has skilled and knowledgeable staff members who can deliver high-quality service.
3. High-quality professional-looking nails: Another customer compares the quality of Sunrise Nails' nail services to a preferred salon located elsewhere. They mention that Nancy at Sunrise Nails provides clean and neat nails that look professional. This suggests that Sunrise Nails is capable of delivering aesthetically pleasing and professional results.
4. Pleasant surprises and personalized service: A customer expresses delight in the personalized service they received from Annie for their birthday. Annie surprised them with a whale design, and the customer was extremely satisfied with the outcome. This indicates that Sunrise Nails offers personalized service and can exceed customer expectations.
5. Polite and professional environment: According to one customer, Sunrise Nails maintains a clean and relaxing environment. The staff is polite, and the overall atmosphere is professional. This suggests that Sunrise Nails prioritizes customer comfort and satisfaction.
6. Timely services and lasting results: Another customer mentions that Sunrise Nails provides timely services, ensuring that nails and pedicures are done promptly. They also note that they had their eyelashes done and they lasted as long as expected. This implies that Sunrise Nails values efficiency and delivers results that meet customer expectations.
7. Positive word-of-mouth and customer loyalty: Multiple customers mention their loyalty to Sunrise Nails, with some referring family and friends to the salon. This indicates that Sunrise Nails has established a positive reputation and has a loyal customer base.
Weaknesses:
1. Inconsistent quality and rushed services: One customer complains about their experience with a newer staff member who provided a subpar job, particularly with the rushed French tip nails. They note that there were issues with hair under the gel and uneven nails. Additionally, they mentioned that multiple staff members came to inspect their nails without fully addressing their concerns. This suggests that Sunrise Nails may have inconsistencies in the quality of services provided by different staff members.
2. Unprofessional and unsatisfactory service: Another customer mentions a negative experience with the owner of Sunrise Nails, stating that their nails were left thick and poorly blended. They also mention that they were charged for a nail set that was done incorrectly, without prior notification. This indicates that the owner provided unprofessional service and failed to rectify their mistakes adequately.
3. Mold in previous visit: One customer mentions a negative experience at a different nail salon, resulting in mold in their nails. While they found satisfaction at Sunrise Nails, the mention of mold raises concerns about the salon's cleanliness and hygiene practices.
Overall, Sunrise Nails has several strengths, including skilled staff, high-quality results, personalized service, and a pleasant environment. However, they also have weaknesses in terms of inconsistent quality, rushed services, and occasional unprofessionalism. It is important for the salon to address these weaknesses and maintain a consistently high standard of service to ensure customer satisfaction and loyalty.
Best TL Reviews
Went here with my mom. they give a really amazing pedicure massage though, I will note that the lady that I had was more experienced and was able to keep a reasonable pace. so the lady that was massaging my mother might have been newer and was trying to keep up, doing a subpar job to get us out at the same time. said new lady also did my nails, i’ve never had a French tip so rushed. there is clearly hair under the gel in my nail. none of my nails are even, there are white marks everywhere, she didn’t even get the corners of my nails! Also every single one of the ladies that worked (mind you there is at least five in the store) they all came to look at my nails because I was having trouble communicating with the lady that I wasn’t happy and that there is stuff under it and all of them gave me a thumbs up. These nails are definitely cute just from a far. Very far
I'm extremely picky with my nails. I would travel an hour to get them done because I didn't know who can do great nails like Miley in Woodburn. Then I found Nancy. Her nails are what you call high quality professional looking nails. They are not bulky or look like caked on polish. They are flat, neat and clean. She loves what she does and that's why they look so damn good! Thank you Nancy!
Annie did my nails today for my birthday. She surprised me with the whale design and did an AMAZING job! I will DEFINITELY be back. THANK YOU ANNIE!!!
They are always polite and very professional clean relaxing environment. When I come they are ready and my nails and pedicures are done in a timely manner. I have also had my eyelashes done professionally by them, they lasted the full permanent time it was suppose to. I have became a faithful regular customer and never go to anyone else due to their excellent customer services they have provided to me and now family and friends also go to them.
Have been visiting Sunrise Nails for a few years now. Best place for a pedicure in Gresham.
Recommend the Jelli Pedi....wow!
This evening, my family had the pleasure of sitting with Nancy, Holly and Julie and each of us walked away VERY Happy!!!
Great service, great conversation and our feet are beautiful and soft!
Thank you Lady's!
I love this place!! So friendly and they do a fantastic job. My mom and I have been going here for over a year. My mom loves Tina and never has a complaint. I go to Vivian. I think she is fantastic. They shape the nails so well they aren’t thick or chunky. Not crooked and don’t make your natural nail feel smothered. I love love this place and will never go anywhere else!
Definitely not going back the owner did my nails left them thick and not well blended white tip ombre. She also tried to do a flower and was not able too it looked horrible so I just had her take it off. I went in the next day to fix my nails and I got charged at the end she did not tell me she was going to charged me this was a nail set done wrong I believe I shouldn't of had paid so unprofessional.
My daughter in law suggested me to go in I had gone to a previous nail salon resulted in mold in my nails and crooked nails and unshaped Nancy was so kind and so professional at what she does I was so happy and pleased with the outcome of my nails that I found my home for nail care and foot care she was a pleasure to work with I would recommend this establishment for anyone looking for good nail care to be done
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Sunrise Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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