SUNSHINE HAIR BRAIDING

+1 256-434-3335

3400 Blue Spring Rd NW Unit: CA 8, Huntsville, AL 35810 United States of America

Open Today: -

Quick Facts About SUNSHINE HAIR BRAIDING

Sunshine Hair Braiding has received both positive and negative feedback from customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.

Starting with the strengths, many customers praised the professionalism and friendliness of the staff at Sunshine Hair Braiding. They were described as punctual, with one customer even mentioning that their braider arrived early and had already prepared the hair, allowing for a speedy service. The staff's ability to work quickly and efficiently was also commended, with one customer mentioning that two experienced braiders worked on their head simultaneously, making the process go much faster. This highlights the salon's commitment to providing a timely and efficient service, which can be a major advantage for customers who want to minimize the time spent getting their hair braided.

Customers also appreciated the quality of the braiding work done at Sunshine Hair Braiding. One customer specifically mentioned the clean and precise parting of their braids, while another mentioned being happy with the overall result of their hair braiding. This suggests that the salon has skilled braiders who are able to achieve desired results, providing customers with the hairstyles they want.

Affordability was also mentioned as a strength. With one customer mentioning good prices, it indicates that the salon offers competitive pricing, which can be attractive to customers looking for quality braiding services at a reasonable cost. A good pricing strategy can help attract more customers and encourage repeat business.

The positive comments also mentioned the atmosphere of Sunshine Hair Braiding. They described it as nice, friendly, and welcoming. Customers mentioned feeling comfortable and even bringing their whole family to the salon. A pleasant atmosphere can enhance the overall customer experience and contribute to customer satisfaction, making them more likely to return and recommend the salon to others.

Moving on to the weaknesses identified in the comments, one major issue mentioned by multiple customers is the lack of responsiveness from the salon. One customer mentioned that it took four days to make an appointment because nobody was responding to their calls or texts. This lack of communication resulted in frustration and ultimately led the customer to find another braider. Additionally, one customer mentioned that they arrived for an appointment and nobody was there, and the braider did not respond to their calls. This type of unprofessional behavior can greatly impact customer satisfaction and is something that Sunshine Hair Braiding should address.

Another weakness identified is inconsistent pricing. Some customers mentioned that the price quoted to them increased each time they visited the salon, despite requesting the same service. This inconsistency can create confusion and mistrust among customers. To maintain customer loyalty, it is important for the salon to have clear and consistent pricing policies.

One customer mentioned a negative experience in which their braids started coming out after only one week, and they were dissatisfied with the overall result. They also mentioned issues with the braiders being slow and unprofessional during the process. This negative experience highlights the importance of maintaining a high level of quality and professionalism consistently.

In conclusion, Sunshine Hair Braiding has several strengths, including professional and friendly staff, punctuality, skilled braiding work, affordability, and a welcoming atmosphere. However, the salon also has weaknesses that need to be addressed, specifically improving communication and responsiveness, maintaining consistent pricing, and ensuring high-quality and professional service at all times. By addressing these weaknesses, the salon can continue to build on its strengths and improve the overall customer experience.

Best TL Reviews

Great place for braids. I just moved to Huntsville so I do not know anyone & needed my hair done so I found Sunshine Braiding & I am very satisfied with my hair. Sit time was between 4-5 hours vs sitting for 8-9 hours. I will definitely be back. Thank you!

Sunshine Hairbraiders are very professional, friendly, and punctual! I scheduled an appointment at 7am and my hairbraider was not only at the shop ahead of time, but had already prepared the hair to allow for speedy service.

Two experienced braiders worked on my head at the same time which made things go very quickly! Very good prices,;convenient location. ????

I got medium knotless braids and the parting is so clean and precise, love love their work ❤️

I tired my best not to write another review but I’ve only had my hair up one week and four braids have came out & I paid 200$ for small box braids when I wanted knotless ! I was there 8 hours when it supposed to been 4 hours due to the fact it’s two people in my head ! I missed worked bc they honestly took there time like I’m a family member ! Saying she was going to hurry but eating fruit and talking with her “sisters” . She then told me she seen my review and that people die everyday I should have just talked to her but I had already taken it down due to the fact I was giving her a second chance by coming back After my hair was done I was in tears bc I was so upset I just cashed app her the money and left and her sister ran outside saying I didn’t pay like it really couldn’t get no worse till she blamed it on me for not having common sense to bring cash but you asked over the phone for a cash app deposit she’s most definitely very rude ! They will give you no information over the phone like if you’re late you’ll have to pay your deposit again but if she’s working on someone head when you schedule an appointment it’s no discount you just have to wait which I did wait an full hour just to be told my hair was too short and had to return that following Monday! Over the phone she didn’t say anything about cash only but there is a really small sign that’s falling behind the tv that say cash only LORD KNOWS I WANT MY MONEY BACK BUT JUST DO ME A FAVOR AND GO ELSE WHERE THIS WAS THE WORSE IVE EVER BEEN TO IN LIFE

Fallon, is a Godsend when it comes to braiding hair! I always leave happy! The atmosphere is very nice and everyone is super friendly! They’re willing to work with you setting up appointments to make sure that you get the best possible hair experience. I’m never disappointed when I leave here! If you want excellent service and a friendly atmosphere then this is the place for you. We come as a family, both girls and boys and they take care of everything! Go ahead and book an appointment and thank me later! ????????????

It took 4 days to make an appointment because no one was responding to my text or answering when I called. I finally got an appointment at 3:30 on the fourth day. I was running a few minutes behind and text to let her know since I was stuck in traffic, no response. I get to the shop at 3:40 and no one was there at all. I called her and no answer. 20 minutes I sat in front of the shop trying to get in touch with her and it just went straight to voicemail. I left and found another Braider that was willing to do my hair that same day. Then the price. I went to this shop once before (6 weeks prior) and it was $180. This appointment, same style, was going to be $200. She told me it’s because they changed the shop minimum which is fine, but my mom and sister scheduled an appointment AFTER the no show situation and it was $180 for them. How does that work when we were all getting the same service? At this point you’re just doing bad business, which is sad because I really liked my braids but I won’t be returning.

* pictures were after having the braids for a month*

I absolutely lovey braids! Kimberly did such an amazing job! She was very sweet and professional! I can’t wait to come back and get my hair braided again!

They do a fine job but every time I go, the price they quote is higher and higher for the same service...

I absolutely love my hair! This was my first time getting my hair braided in a shop and the experience was great. The young lady that did my hair made sure I was comfortable the entire time. She only stopped for a a quick lunch break and she got right back to it. The shop was clean and all of the staff was super friendly. I will definitely be back!