Quick Facts About Tip Top Nails
Tip Top Nails has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that the salon took good care of them and made them feel comfortable during the service. This indicates that the salon staff prioritize customer satisfaction and aim to create a pleasant environment for their clients. Additionally, another customer mentioned that they always leave the salon happy with their set of nails. This suggests that the salon consistently provides high-quality work and meets customers' expectations. Furthermore, the comment mentioned that the salon doesn't make customers wait for a long time, unlike other salons. This indicates that the salon values punctuality and respects customers' time, which is a positive aspect for busy individuals who want efficient service.
Another strength mentioned in the comments is the positive experience with a specific nail technician named Tracy. The customer expressed their satisfaction with Tracy's work and stated that their nails always look good after she does them. This indicates that the salon has skilled technicians who can deliver excellent results and build a strong customer base through their expertise. Furthermore, a customer mentioned that all the people working at the salon are incredible, suggesting that the salon has a friendly and professional staff who create a welcoming atmosphere for customers.
Moving on to the weaknesses, several negative comments were made about the quality of the service provided at Tip Top Nails. One customer had a bad experience where their nails were left bumpy, not filed properly, and messy. This suggests that attention to detail may be lacking in the salon's services, leading to subpar results. Another customer mentioned that they paid $90 for a service that they deemed unworthy of such a price. This indicates that the salon's pricing may be considered high in comparison to the quality of work provided, leading to dissatisfaction among customers.
Additionally, a customer mentioned that the salon does not know how to do nails well, stating that they paid $30 for a subpar job. This suggests that the salon may have inconsistent nail technicians who lack the necessary skills and expertise to deliver satisfactory results. Another negative comment mentioned that the customer had to wait for 20 minutes even though they had made an appointment. This indicates a lack of organization and efficiency in managing appointments, resulting in a negative customer experience.
Furthermore, a customer expressed their disappointment with the salon after receiving a full set of nails for their senior prom. They mentioned that the technician did not follow the picture they showed and rushed the process, resulting in uneven nails. This indicates poor communication and attention from the technician, leading to an unsatisfactory outcome for the customer.
In conclusion, Tip Top Nails has strengths in terms of customer care, punctuality, skilled technicians like Tracy, and a friendly staff. However, the salon has weaknesses in terms of inconsistent service quality, lack of attention to detail, high pricing compared to the service provided, appointment management issues, and poor communication from technicians. These weaknesses need to be addressed in order for the salon to improve and regain customer satisfaction.
Best TL Reviews
i came in on Wednesday with 5 broken nails & wanting a fill in. She ended up taking 1 off so i was charged for 6 ‘broken’ nails. I showed her 2 designs and told her that if one of them was too hard, she could go with either option that was easier for her. She did my nails in quite a hurry leaving my nails bumpy, not filed all the way through and messy. I didn’t realize how bad they were until i started showing everyone. The girl didn’t know how much to charge so ‘her boss’ said to charge $90. im sorry but i think that’s completely absurd.. not only did she break one of my nails off but if i wanted to pay $90 i would have gotten a brand new set and have went to my go to spot in perth amboy. These nails aren’t worth the $90 i was charged and i most definitely won’t ever go here again.
They took good care of me. Made me feel comfortable in getting my sorely need feet and hands taken care of. Over 20yrs of long hours in tactical boots takes its toll.
Love this salon! I have been going for a few years now. It’s the only salon I’ve been to that takes you at the actual time of your appointment & doesn’t make you wait forever. I always leave happy with my set. Nice environment & nail techs are very nice! They always do quick, clean, & consistent work. 10/10 recommend coming here, especially for acrylic tips
I love this salon. Tracy always does my nails and they always look so good and always keep me happy thank you ????
worst nails ever dont even bother to go there you only gonna wasted your money. i just moved to keyport and i wanted to try it since it was close to my house but they dont know how to do nails just ended up paying 30 dollars for a really nasty job.
Today was the 2nd time I have come here for service. I made my appointment over a week ago. I was kept waiting for 20 minutes. My fill was definitely not what I had hoped for. I had my pinkie cuticle nicked twice and it was definitely painful. The excess acrylic was not removed. It was a very bad experience and I was charged 43.00 for a simple fill. I definitely will not return.
My favorite place ever. All the people that work there are incredible. Best nail salon!
I've been to this place once before and I got a pedicure and a gel manicure and it was okay for the price. I mean the gel did start peeling off after a day, but that could've been my fault. I decided to get a full set for my senior prom, and it was the worst decision ever. I showed the lady a picture, and she said she would follow it, but she did not do that. When I asked her about the picture she just said she was following the picture. She also rushed the whole process because she had another client which in turn made my nails come out very uneven. I was disappointed because I have heard great things about this place. To say the least I will never be coming back.
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Tip Top Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 09:15 AM - 07:30 PM |
| Wednesday | 09:15 AM - 07:30 PM |
| Thursday | 09:15 AM - 07:30 PM |
| Friday | 09:15 AM - 07:30 PM |
| Saturday | 09:15 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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