Superb Chinese Takeaway

+44 1709 895221

4 St Andrew's Square, Bolton upon Dearne, Rotherham S63 8BA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Superb Chinese Takeaway

Superb Chinese Takeaway has garnered a mix of positive and negative reviews, which can be used to evaluate its strengths and weaknesses. Let's delve into a thorough analysis of these comments to provide a comprehensive understanding of the establishment.

Starting with the strengths, one recurring theme is the personal service provided by the owners. Several customers mention that the staff knows them by name, which highlights a strong sense of customer care and attention to detail. This personal touch creates a welcoming and friendly atmosphere, fostering customer loyalty and trust. Additionally, one reviewer praises the promptness in food preparation and delivery, indicating efficient and reliable service.

Another strength of Superb Chinese Takeaway, as stated by multiple comments, is the quality of the food. The positive reviews consistently compliment the taste and deliciousness of the dishes, emphasizing its superb quality. Furthermore, some specific menu items are mentioned, such as the salt and pepper chips and the pancake rolls, which are regarded as exceptional by certain customers. This showcases the establishment's ability to prepare standout and memorable dishes.

Moreover, longevity is mentioned in one comment, with a customer stating that they have been using this takeaway since 2004. This indicates that Superb Chinese Takeaway has managed to maintain a loyal customer base over the years, which can be seen as a testament to the food and service provided.

However, there are notable weaknesses highlighted in the comments as well. One customer shares their disappointment in the decline in food quality compared to previous experiences. They mention that the house chop suey lacked flavor and was mainly a thick sauce, while the pancake rolls were nothing more than large spring rolls. Additionally, the extra curry sauce they purchased was deemed flavorless and turned into a congealed blob. This suggests inconsistency in food quality, which can negatively impact the overall dining experience.

Another weakness highlighted by a dissatisfied customer is the rude and unprofessional service they received. The individual expresses their dissatisfaction with the service, ranging from the rudeness and ignorance of the staff to the food being cold and lacking meat. They state that the special fried rice was dry and flavorless, leading them to discard the entire meal. This negative experience demonstrates a lack of professionalism and attentiveness on the part of the staff.

The negative reviews imply that there may be issues with consistency in both food quality and service. While some customers have positive experiences, others have had disappointing encounters, suggesting a lack of quality control or inconsistency in delivery.

In conclusion, Superb Chinese Takeaway's main strengths lie in its personal and attentive customer service, as well as the overall quality and taste of the food. These factors have contributed to the establishment building a loyal customer base. However, weaknesses are evident in the declining food quality, inconsistency in taste, and negative experiences with rude and unprofessional service. To improve, Superb Chinese Takeaway should focus on maintaining consistent food quality, addressing customer service issues, and ensuring that every customer has a positive experience.

Best TL Reviews

Not used this takeaway in year's but drove by and remembered how good the food was so I stopped and ordered but sadly the food isn't as good as it used to be. The house chop suey with vegetables was mainly a thick sauce and was flavourless, large pancake rolls were just large spring rolls , I bought extra curry sauce which had no flavour and turned into a congealed blob.

Fair to say next time I'll drive by and just remember how it used to be.

Wonderful personal service, knows customer’s names and the food is superb every time.

We have been using this take away since 2004 and at the minute the food is the best it's ever been. Clean, delicious and always happy service from the lovely lady on the phone who I really should ask her name after all these years! The best Chinese takeaway we've ever had!

the best salt and pepper chips in rotherham!

Delia’s food is always as the name of her business states. The promptness with which the food is prepared and delivered is second to none. Delia’s happy, obliging demeanour means that she’ll always have my vote for excellent customer service.

Absolutely gorgeous food. Lovely owners, wouldn't go anywhere else ????????????????????

Our favourite take away.

Quick good quality food.

Always a nice meal from here.

I've recently moved to the area so we thought that we would try the local Chinese takeaway, the nearest being superb but unlike the name was anything but, firstly the service was rude ignorant and unprofessional the food was cold devoid of meat the special fried rice was dry with about 5 pieces of meat and was very bland as for the rest of the meal it went straight in the bin..... 2 very unhappy customers who shall not be visiting this disgusting takeaway again..... And as for all the 5 and 4 stars you must all be fake, family or paid.... My next call will defo be the environmental food agency.