Trockel, Ulmann & Freunde

+44 1223 460923

13 Pembroke St, Cambridge CB2 3QY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Trockel, Ulmann & Freunde

Strengths:

1. Excellent customer service: Many comments mention the friendly and helpful staff, with the owner even remembering customers' names and asking about their day/studies. This personal touch enhances the overall customer experience and makes customers feel valued.

2. Delicious food: Numerous comments praise the quality and taste of the food, with specific mentions of the baguette sandwiches, ham sandwiches, chocolate orange cake, coconut cake, and specials like tomato, goat cheese, and pesto. Customers appreciate the flavor and variety offered by the café.

3. Cozy atmosphere: Despite its small size, the café is described as being cozy and warm. This creates a pleasant ambiance for customers to relax, unwind, and enjoy their food and beverages.

4. Good value for lunch specials: Some comments mention that the lunch portions are big and offer great value. This appeals to customers looking for a satisfying and reasonably priced meal.

5. Friendly and welcoming environment: Many customers appreciate the warm and welcoming atmosphere of the café. It is described as a lovely place to meet for coffee and the staff is commended for their friendliness.

6. Covid-safe measures: The café is praised for being clean and for implementing safety measures during the Covid-19 pandemic. This adds a sense of security for customers concerned about their health and wellbeing.

Weaknesses:

1. Location may deter some customers: A comment mentions that the café is located a bit out of the way for tourists. This may limit the café's customer base and result in fewer walk-in customers.

2. Pricey food: One customer notes that the food is expensive for what it is, suggesting that the pricing may be a bit high. This could deter price-conscious customers from eating at the café.

3. Limited seating: The café is described as quite small, with around ten seats. This could be a disadvantage during busy periods when customers may struggle to find a seat.

4. Limited menu options: While customers generally praise the food, there are only mentions of toasted ciabatta, quiches, soups, and paninis. This suggests that the café may have a limited menu, which could be a turn-off for customers seeking more variety.

In conclusion, Trockel, Ulmann & Freunde place has several strengths, including excellent customer service, delicious food, a cozy atmosphere, good value for lunch specials, a friendly and welcoming environment, and Covid-safe measures. However, it also has some weaknesses, such as its location that may deter tourists, the pricey food, limited seating, and limited menu options. Overall, the strengths outweigh the weaknesses, making it a recommended café for those looking for a pleasant and enjoyable dining experience.

Best TL Reviews

This is hands down the best cafe in Cambridge. Its down Pembroke street a bit, so out of the way for a lot of tourists and it's absolutely incredible. I studied at Pembroke College for a bit and would stop by Trockel for a coffee and a sandwich between reading and to destress a bit. I would probably go once or twice a week to eat and study for a few hours. The owner is the sweetest person I have ever met and after stopping in twice she remembered my name and would ask about my day/studies. The chai lattes are creamy and incredible, the ham sandwiches are surprisingly delicious for being so simple, and she made a chocolate orange cake that I would eat on particularly stressful days that was awesome. From the outside it looks like it would smell smoked fish but its actually the coziest cafe in Cambridge! So worth a stop in

this is a lovely little place, the baguette sandwich I had was lovely, as was the coconut cake. the service was fabulous, couldn't of asked for better

I had a great lunch here! It's warm and friendly! Today’s special soup was tasty, and the beef panini was fantastic????

Lovely place to meet for coffee,staff are absolutely lovely. I will say the food is really expensive for what it is so I wouldn't recommend eating here, everything is twice the price it should be. Maybe if they introduced portion sizes for the specials it would be more affordable but I'm definitely not eating here again

Yummy food and great service quite small but nice. August

Cosy little place, run by a lovely lady, serving lunch: toasted ciabatta, quiches, soups, and some hot beverage.

The shop is singlehandedly run by a lovely lady who prepared delicious tomato, goat cheese and pesto for me. Coffee was alright.

The shop not big, with around ten seats, is clean and feels covid - safe.

Free wifi available.

Great little cafe. Fabulously friendly staff and good prices. Super coffee too. Do yourself a favour and take a walk off the main street to this place.

Lovely little café with super-friendly and helpful staff; good coffee and great cakes. The portions for lunch looked big and great value.