Quick Facts About T-Nails
Strengths:
1. Customer satisfaction: Many customers mention their positive experiences at T-Nails place, expressing their satisfaction with the service they received. They mention that the staff is attentive to their needs, fixes any issues, and ensures they are happy with the results. This shows that customer satisfaction is a priority for T-Nails place.
2. Affordable prices: Multiple comments mention that the prices at T-Nails place are reasonable and worth the visit. This can be a significant strength as customers are always looking for good quality services at affordable prices.
3. Friendly staff: Customers appreciate the friendly and welcoming atmosphere at T-Nails place. They mention that the staff is friendly and professional, providing a pleasant experience during their visit. This can contribute to customer loyalty and positive word-of-mouth.
4. Clean salon: Several comments highlight the cleanliness of the salon. This is important in maintaining a professional and hygienic environment, ensuring customer comfort and safety.
5. Skilled nail technicians: Customers share positive experiences with specific nail technicians at T-Nails place. They mention that these technicians are skilled and take their time to ensure the best results. Having skilled nail technicians can contribute to the overall reputation and quality of services provided.
Weaknesses:
1. Inconsistent quality: While many customers express satisfaction with their experiences at T-Nails place, a few comments mention issues with the quality of service. One customer mentions that their nails turned out horrendous and that the nail technician made their nails worse even after expressing dissatisfaction. This inconsistency in quality can be a weakness, as it may deter potential customers and damage the salon's reputation.
2. Nail shape and thickness issues: Some customers complain about issues with the shape and thickness of their nails. One customer mentions that their nails were shapeless and the full set was too thick. This shows a lack of attention to detail and may indicate a lack of expertise or training in nail shaping and filing.
3. Decor and ambiance: A couple of comments mention that the decor of the salon is shabby and run down. While this may not directly impact the quality of services provided, it can affect the overall customer experience and perception of the salon.
4. Lack of mention about additional services: While customers mention the quality of manicures, pedicures, and gel nails, there is no mention of other services such as waxing or massages. This may indicate that T-Nails place may not have a diverse range of services or that these services may not be as well-known or appreciated by customers.
In conclusion, T-Nails place has strengths in terms of customer satisfaction, affordable prices, a friendly staff, a clean salon, and skilled nail technicians. However, there are weaknesses concerning inconsistent quality, issues with nail shape and thickness, decor and ambiance, and a potential lack of focus on additional services. Addressing these weaknesses can help T-Nails place improve the overall customer experience and reputation.
Best TL Reviews
I actually like this place but today was NOT good. Nails look horrendous. I have to figure something out to fix it. I mentioned several time the shape isn’t good but he just made it worse! Right thumb shine came off shortly after, they are bumpy and awful looking. The only nice thing is the color! I’m just sad ????
Response:
Are you willing to refund my $40?
Tina & Bill are the best. I’ve been coming here for 2 years and No issues. If you have a problem they’re right there to fix the issue and make you happy!
Customer satisfaction is their priority!
Love them! Have gone twice now. The decor is a little shabby and run down, but it's so hard to find an amazing nail tech, that it doesn't matter. Kiu (pronounced "Q") has been the person doing my nails and I plan to continue going back. Plus the prices are great and she's super fast.
Had a really good experience here today. Tina did a really good job on my manicure and pedicure. Are usually leave nail salons feeling disappointed and always finding something wrong but this was not the experience this time. She did a good job to make sure I liked everything before continuing on and fix any corrections I asked for. My nails look completely straight and not a single one is crooked and she made them The perfect thickness without making them too thick or too thin. My toes also look amazing and she also did a really good job with the upper lip wax. Definitely would recommend them to anybody and I will be coming back the prices were extremely reasonable as well. Thank you Tina!!!
Got a pedicure walked in the door and was seated right away, price is good friendly staff and do good work , I would highly recommend going here was well worth it, if
I did not have a good experience here. I asked for my nails to be oval like I have many different times at nail salon. What a got was horrible Shapeless nails. The full set they put on is so thick and they didnt even file it down correctly. It got 2 stars only because the set was cheap. Thankful it was only $30 because I definitely can't get these filled, the shape is far beyond anyone's fixing.
Lovely experience. Salon is clean and everyone was very friendly. The hand massage was a wonderful relaxing touch. My new favorite place to get gel nails.
I found this nice spot while searching for new nail / spa on google. I have visited three times now and I have been pleased each time with the attention and service i have received. When you make your appointment ask for Kevin. He is professional and takes his time with his work. This place is unassuming but it clean and the staff are friendly.
Place Pictures
T-Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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