T Nails Spa

+1 803-435-0440

210 Commerce Street, Manning, SC 29102 United States of America

Open Today: -

Quick Facts About T Nails Spa

T Nails Spa seems to have a mixed reputation based on the comments provided. Some customers had positive experiences and praised the quality of the services and the friendly staff. However, there were also complaints about long wait times, disrespectful staff, and subpar nail results.

One strength of T Nails Spa, as mentioned by multiple customers, is the friendliness of the staff. The first-time customer commented on the wonderful experience and the friendly atmosphere in the salon. This could be a major selling point, as people often want to feel welcome and comfortable when getting their nails done. Additionally, another customer specifically mentioned Chelsea doing a great job and being nice.

Efficiency and speed, when things are running smoothly, can be another strength of T Nails Spa. A customer mentioned that the service was fast, which is something many people appreciate when getting their nails done. This implies that the salon is well-staffed and efficient, allowing customers to get their services done quickly.

However, there are also weaknesses that need to be addressed. One significant concern is the long wait time mentioned by the customer who walked in at 12:25 and had to wait until 1:00 to be acknowledged. This indicates that there may be problems with managing customer flow and providing timely service. Long wait times can lead to frustration and dissatisfaction among customers, which could result in lost business.

Another significant weakness mentioned by a dissatisfied customer was the lack of attention to detail and poor quality of work. The customer described the nail technician being on Facetime the whole time and not giving proper attention to the nails. Additionally, the customer asked for a specific nail design, but the technician ignored the request, resulting in a messy and unsatisfactory outcome. This shows a lack of professionalism and skill on the part of the technician, which can lead to negative reviews and a loss of clientele.

Customer service and communication also appear to be weak points at T Nails Spa. A customer complained about the manager being rude and the interaction surrounding a disagreement over payment. This suggests a lack of effective communication and conflict resolution skills among the staff. Rude behavior and disputes over payment can leave a lasting negative impression on customers and deter them from returning in the future.

One specific incident mentioned by a customer involved a disagreement over the temperature of the water during a pedicure. The customer became upset and began yelling at the staff. While this customer's behavior may have been inappropriate, the fact that a disagreement escalated to this level indicates a possible weakness in the way the staff handles customers' concerns and conflicts. Proper customer service skills are crucial in maintaining a positive reputation and ensuring customer satisfaction.

In conclusion, T Nails Spa seems to have strengths in terms of friendly staff and delivering services quickly. However, the salon faces weaknesses in terms of long wait times, inconsistent quality of work, and customer service. Addressing these weaknesses would be crucial for improving customer satisfaction and building a strong reputation in the nail salon industry.

Best TL Reviews

This was my first time coming to t nails and I promise you it will not be my last time it was absolutely wonderful experience my nails look beautiful everyone in there is so friendly and they keep something going amongst them all the time it’s just great

I walked in at 12:25 and waited until 1:00 for someone to talk to me and tell me to sit somewhere. I sat in the chair for an additional 15 mins before a woman came out on her phone to do my nails. She proceeded to stay on facetime the whole time i got my nails done. I asked for a french tip on top of my acrylic nails and she ignored the fact that i said to clean them up. They look like trash!!! Not straight lines and white polish is smeared all over my nail. Not even a french tip at this point. Money hungry people who don’t care about your nails! All they want is your money!

My 1st time there. I don't know the name of the girl but she did a great job on my pedicure

Love my nails and color.. Fast and friendly.. I will be returning. Thank you so much.....

I am shocked that this woman is on here complaining about the water being cold and the manager being rude. I was sitting right next to her mother and (I assume) sister while they were getting their pedicures. The mother and sister both were getting gel and the mom was getting extra treatment with hot stones so it was taking a while. She was next behind her mom/sister Staff was telling new walk-ins that they were extremely busy and it would be a wait. They were working as fast as they could. She soaked her feet like 15 minutes then said she didn’t want it done. The lady asked her to move to another area so they could put someone new in the chair and she started yelling at the lady about her wait, etc. I heard them ask her twice if her water was ok before she got up The mom and sister got up, the mom didn’t want to pay because her toes weren’t polished. The manager told them they had to pay for what they had already received. The sister was apparently mortified because she was crying at this point. She continued her tirade out the door. I’ve been coming here since they opened and have never encountered anyone like this woman. I have always been extremely pleased. It’s not fair to a business for someone to treat staff like she did and then play the victim. Google needs to take down her petty review.

They're all are amazing and love my nails ????

It was a good place Chelsea did a great job she was nice and easy on my nails :)

Nails came out horribly next time I’m going to my main go to nails tech they never use to be like this