Quick Facts About Wonder Cuts
Wonder Cuts is a hair salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the establishment, we will analyze the comments provided.
Starting with the strengths, several customers have praised the speed and efficiency of the salon. They have consistently mentioned that Wonder Cuts provides fast and friendly service, which is valued in a busy world where time is of the essence. Furthermore, the positive comments indicate that the stylist, Ms. Tanya, is preferred by customers due to her ability to understand and execute their desired haircuts. This highlights the skill and talent of the specific stylist, leading to customer satisfaction.
Another strength of Wonder Cuts is their willingness to address customer concerns and go the extra mile to rectify any issues. One customer had a bad experience with a haircut at another location, but when they called the store to get a corporate phone number, the manager not only provided them with the number but also offered to personally fix the customer's hair. This demonstrates good customer service and a commitment to ensuring customer satisfaction.
Additionally, some customers appreciate the affordability of Wonder Cuts. One customer specifically mentioned that for a twenty-dollar dry cut, they were pleased with the outcome and felt it was a great deal. Affordability is often an important factor for customers when selecting a hair salon, and this positive comment suggests that Wonder Cuts provides good value for money.
Moving on to the weaknesses, the most common issue mentioned in the comments is poor customer service. Multiple customers reported instances where the stylist had a bad attitude, displayed unprofessional behavior, or did not provide good service. One customer experienced physical discomfort during their haircut, with their hair being pulled and their face scratched. These instances of subpar customer service indicate a weakness in the overall experience at Wonder Cuts.
Furthermore, one customer mentioned that the salon had a problem with scheduling and attitude towards clients. They pointed out that the stylist refused to cut the hair of both of their children, and the stylist's attitude towards the mother was unprofessional. This indicates a lack of professionalism and lack of consideration for customer satisfaction, as the stylist should have known that the mother has the right to watch the haircut at all times.
Another weakness highlighted in the comments is the inconsistency in the quality of haircuts provided at Wonder Cuts. One customer mentioned that they had a bad haircut at the Laplace location, indicating that the quality of service may vary between different stylists or locations. Inconsistent service quality can be a major drawback for a salon and may result in a loss of customer trust and loyalty.
In conclusion, Wonder Cuts has several strengths, including efficient service, skilled stylists like Ms. Tanya, willingness to address and rectify customer concerns, and affordability. These factors contribute to positive customer experiences and satisfaction. However, there are also weaknesses, such as poor customer service, inconsistency in service quality, and unprofessional behavior from stylists. These weaknesses can have a negative impact on the overall customer experience. In order to improve, Wonder Cuts should prioritize customer service, professionalism, and consistency in the quality of their haircuts across all locations and stylists.
Best TL Reviews
I got a haircut from Lisa. She washed, cut, and dried my hair… this is how I left the store after she did my hair. I do not recommend her to anyone. During my haircut, she pulled my hair and scratched my face and had horrible customer service. I will never be coming back. I have never been this upset over a haircut before!
I had my hair shampooed, cut and styled 2 time's at Wonder Cuts and I won't go anywhere else. They are Awesome ????
my wife took my girls to have their hair cut for both of them and the stylist with an attitude told my wife that she could only cut the hair of only one of the girls and also told my wife that it was better than she will sit down to wait with a very ugly attitude and if she were an experienced stylist she should know that when you are going to cut a girl's hair the mother has the right to watch the cut at all times and another is the schedule if they close at 7 :00 pm They must receive clients until 7:00 pm and if they are going to have an attitude, close the business or hire true professionals and a good manager who knows how to deal with clients and more when it comes to children, my wife has been here for several years Going to the establishment and it will never come back, don't go to Wonder Cuts there, they treat customers very badly. In Williams there are several very good beauty salons and they don't need appointments and the treatment is very good, but don't go to Wonder Cuts. I guarantee they will treat you badly and the The manager does not care and another is that they are paid for the service, they are not going to ask for free services and if they are going to continue treating clients badly, close their beauty salon and if they do not want to serve Latinos in their beauty salon, put a sign in the door that does not accept Latinos 2 good for nothing ???????????????????????? 12/20/22. 8847 veterans blvd
The ladies over at Wonder Cuts always do a great job.
Explained what I wanted and she got it 89% right which for a twenty dollar dry cut you can't beat. Very pleased
Wonder cuts is consistently fast, friendly and professional with a warm atmosphere. Ms. Tanya is my preferred stylist and always goes above and beyond to give the customer what they want.
I had gotten my hair cut at the Wonder Cuts in Laplace. The haircut was bad. Feel free to read that review.
I called this store to get a corporate phone number. The manager answered the phone. I asked for the number and she asked if there was something she could help with. I explained why I wanted it. She gave me the number, apologized and then she did something I wasn't expecting. She personally offered to try and fix my hair. The lady in Laplace cut my hair too short to be able to achieve the style I wanted but now my hair does not look like it was hacked with a machete and it's cute. I love it! Even better, I finally have a hair stylist.
MS. Tonya is the best cutter I've come across I'm Nola. Been here 3 years and found Tonya in year 2.5. Wasted so much money... Wonder cuts value with her Talent is a win win.
Wonder Cuts Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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