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The Atomic Salon

+1 401-273-4323
555 Douglas Ave, Providence, RI 02908 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About The Atomic Salon

The Atomic Salon place, located on Douglas Ave, has received a mix of positive and negative comments regarding their services. In order to evaluate the strengths and weaknesses of this salon, we will analyze the comments provided.
Starting with the positive comments, one customer mentions that their stylist, Marqueta Metts, is gifted and skilled in hair design. This suggests that the salon employs talented and experienced stylists who are capable of providing high-quality services to their clients. Another customer also mentions that the salon is not just a barber shop, but also offers a range of services. This indicates that the salon provides versatility in terms of the services they offer, catering to a wide range of styling needs.
Furthermore, a customer claims that The Atomic Salon is the best salon in the state. This implies that the salon has a strong reputation and is known for providing excellent work. This positive reputation may serve as a strength for the salon, attracting more customers and building a loyal customer base.
On the other hand, some negative comments reflect weaknesses in the salon's service. One customer experienced a significant delay in receiving their retwist appointment, waiting for over an hour and a half after arriving. This suggests a possible issue with scheduling and time management within the salon. Timeliness and efficient service are important factors for customers, and a delay of this magnitude may result in dissatisfaction and discourage repeat visits.
Another negative comment mentions unprofessionalism from the staff at the salon downstairs. The customer states that they were denied service due to being four minutes late, despite it being for their son's graduation. This incident reflects poor customer service and an inflexible attitude towards clients. A salon should prioritize customer satisfaction and be understanding of unforeseen circumstances.
Additionally, there is a comment that questions the ability of the white owner of the salon to braid hair. This suggests a potential weakness in terms of the salon's diversity and the availability of a variety of hair services. In order to cater to a diverse customer base, the salon should ensure they have skilled stylists specializing in different techniques and hair types.
Overall, The Atomic Salon place has strengths such as talented stylists, versatility in services provided, and a positive reputation. However, weaknesses can be identified in terms of time management, customer service, and possibly limited diversity in stylist expertise. Addressing these weaknesses and emphasizing their strengths can help The Atomic Salon place improve their overall customer experience and maintain a positive reputation.


Best TL Reviews

I actually patronized "The Salon" in (same bldg) Atomic on Douglas Ave entrance. My stylist Marqueta Metts is truly gifted with those hands! She got my strands stretching and healthy. She is flexible, creative, and a master in hair design!
Not just a barber shop. You can also go The Salon in the front and get WHATEVER you need. I got a haircut today and I'm very pleased and will definitely return.
Best Salon in the state everyone is professional and does excellent work.
Made an appointment for a retwist at 11:30 got there 11:35 because I was getting money out the atm and ended up waiting a hour and 30 minutes just to go home cause they still wasn’t servicing me ????
Renee !! She does it all- my go to girl whenever/whatever look I'm going for- !
Such great personalities and attentive service each time we visit… skilled at what they do here, and they always make sure you’re satisfied with your cut before you leave !!! Always a great experience for my boys !!
The salon downstairs unprofessional .I was 4 mins late and both where told it for my sons graduation, the two women said no your late can’t take you or your son. Never again they are trashy all the way. Do not book because they will cancel you in the minute in the same day. And The white lady that owns the shop can’t braid.
Love love love this salon Renee slays everytime she does it all from color to braids and micro links she also has an eyelash tech who will leave your eyes poppn to finish off your look she is a beast at color and of course braids she has a 20 buck 2 braid special you cant beat her prices i def. Recommend this salon and remember RENEE

The Atomic Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday Closed

How to go there

Location