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The Brow Studio

+1 708-357-2769
1266 Winston Plaza, Melrose Park, IL 60160 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About The Brow Studio

The Brow Studio, as described through the comments, appears to have several strengths and weaknesses. Overall, many customers praise the studio for providing excellent eyebrow and eyelash services, with specific mention of Jasmine and her team. However, there are also a few negative comments regarding the service quality and hygiene practices. These strengths and weaknesses will be explored in more detail below.
One of the main strengths of The Brow Studio is the skill and expertise of Jasmine and her team. Multiple customers mention that they have been coming to her for many years and trust her wholeheartedly with their eyebrows and eyelashes. The compliments received on the eyebrows and lashes further reinforce their proficiency in their craft. This demonstrates that The Brow Studio is capable of consistently delivering high-quality results that leave customers satisfied and confident in their appearance.
Another strength mentioned is the friendliness and efficiency of the staff. Customers appreciated the accommodating and courteous nature of the team, proving that they prioritize customer service. The quick and precise work mentioned by some customers also shows their ability to provide services efficiently, which is especially appreciated by busy individuals.
The Brow Studio also offers a variety of services, such as threading and henna, which customers enjoy and find beneficial. This variety allows customers to choose the service that best suits their preferences and needs, thereby catering to a diverse range of clientele. Additionally, the loyalty program mentioned, where customers can earn a free service after a certain number of visits, provides added value and incentive for customers to return.
However, there are some weaknesses highlighted in the comments as well. One customer mentions a negative experience with eyebrow lamination, where poor hygiene practices and lack of proper tools were observed. This indicates a lapse in professional standards and raises concerns about the cleanliness and safety of the establishment. The comment also suggests that the staff may not be properly trained in certain services, further reinforcing the need for improvement in service quality.
Another negative comment addressed the issue of eyelash extensions not being properly done, resulting in them falling off quickly and causing irritation to the customer's eyes. This suggests a lack of skill and attention to detail, which can be concerning for potential customers. Additionally, the comment mentions that the service felt rushed, implying that the establishment may prioritize speed over quality, potentially affecting customer satisfaction.
While the majority of comments indicate positive experiences, the negative experiences mentioned in a couple of comments should not be overlooked. These negative experiences highlight the need for The Brow Studio to address issues concerning hygiene practices, cleanliness, staff training, and attention to detail.
In conclusion, The Brow Studio has several strengths including the skill and expertise of Jasmine and her team, friendly and efficient service, a variety of service offerings, and a loyalty program. However, there are also weaknesses related to hygiene practices, service quality, and attention to detail. To maintain and enhance their positive reputation, The Brow Studio should address the weaknesses mentioned and ensure consistent high-quality service for all customers.


Best TL Reviews

Jasmine and the girls here do such a great job with eyebrows and lashes! Jasmine has been threading my eyebrows for over 10 years and I only trust her and her team. They’re kind, courteous, and very accommodating. I receive compliments on my eyebrows all the time! You will not be disappointed!
The attention was not really bad, but the service was yes, I went for an eyebrow laminate, from the beginning it was bad since the person who did it to me did not even clean the area before starting, immediately, he put very little glue and did not do the eyebrow lift correctly, after that he applied what was necessary, when he applied the tint he did it wrong, I asked him to remove it but he didn't even have the necessary tools to remove it, since he used a Q-tip and he didn't even use a new eyebrow brush, nor disinfected, these negligence should not happen in a place with the corresponding permits, they charged me 80 dollars and they did not even remove the product properly, I think that they should protect themselves with a piece of paper that they make us sign, they should take a class to see the correct way in which the service is done, to do it as it should and have the necessary hygiene, I honestly would not recommend that this service be done in this place, on the other hand they remove the eyebrow well with thread, but they do not have the necessary hygiene to provide the services. They make you sign a paper not to take responsibility for the bad work they do, instead of learning to do a service with the necessary hygiene and with all the necessary products, or to clean the area and they take money and don't disinfect or wash their hands .
I love coming to the Eyebrow Studio. Jasmine does an awesome job threading my eyebrows. She does exactly how I like them and at times gives me great suggestions so that my eyebrows compliment my face.
Most recently I tried the henna and they give my eyebrows LIFE baby! I love them, very pleased with their service!
Check out their many services they offer. Don’t miss out on them. They will set you up to look ????
All the girls here are super friendly. They do a fine job and move quick on their skills. Perfect for a busy nurse like me! They definitely deserve ⭐️ ⭐️⭐️⭐️⭐️
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Jasmine is truly amazing! She is my go to for my eyebrows/eyelashes. I’ve never been disappointed with the services and I will continue coming here!!!
They did my eyelashes and they started to fall off when I made it to my car plus she put the eyelashes so close to my eyeballs that it touches ans irritates.she doesn't want me to use the fan for long after she finishes my eyelashes.rush job that's why I never tip.
Fresh out of the shop! This was my first time here (recommended by Elmwood Park citizens) and I am blown away by the way my eyebrows look! They helped me very quickly and made sure I was completely satisfied with my brows. They give you a card that when you come in 10 times for brows, you get the next one free! (Sorry for the bad angle on the photo)
Jasmine is phenomenal. I’ve been coming here for 5+ years now. Even moving far away I still make the trip. They manage to always make my eyebrows look perfect. Will always come back every time.
Soy cliente desde 2019. Me encanta el servicio que recibo. Las cejas son muy importantes para la mayoría y la precisión lo es todo. ¡Siento que cada vez que vengo aquí mis cejas salen como quiero! ¡Servicio rápido y de calidad! Lo recomiendo!

The Brow Studio Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location