Quick Facts About Look Within Studios hair
Strengths:
1. Positive customer experiences: Several customers have mentioned that they are happy with the results of their haircuts and colorings at Look Within Studios. They appreciate the professionalism and expertise of Melissa and her team.
2. Trustworthy stylist: Many customers mentioned that Melissa is the only stylist they trust with their hair. This shows that she has built a strong reputation for her skills and reliability.
3. Good customer service: Customers appreciate the friendly and helpful nature of the staff at Look Within Studios. They feel listened to and their requests are taken seriously.
4. Beautiful results: Multiple customers have mentioned that they love how their hair looks after visiting the salon. This signifies that the stylists at Look Within Studios have a good understanding of their clients' preferences and are able to deliver satisfactory results.
5. Positive atmosphere: Customers enjoy the vibes in the salon and feel comfortable during their visits. The positive environment adds to the overall experience of getting their hair done.
Weaknesses:
1. Inconsistent quality: One customer had a negative experience with uneven coloring, missed roots, and tinsel that fell out quickly. This suggests that there may be inconsistencies in the quality of services provided at Look Within Studios.
2. Lack of cleanliness: A customer mentioned that the shampoo bowl was not cleaned between clients and tattoos were being done near the hair stations. This raises concerns about the salon's hygiene practices, which could be a potential health hazard.
3. Delayed refund: In the case of the dissatisfied customer, it took multiple reminders and texts to receive a partial refund. This indicates a lack of promptness and professionalism in handling customer complaints and refunds.
4. Time management: The same customer mentioned that she had to sit for a long time during her haircut and was not given an opportunity to check if the cut was even. This suggests that there may be issues with time management and attention to detail during services.
5. Lack of communication: The dissatisfied customer felt that the stylist made excuses and didn't effectively communicate during her appointment. This indicates a need for better communication skills and customer interaction.
Overall, Look Within Studios has strengths in terms of positive customer experiences, trustworthy stylists, good customer service, beautiful results, and a positive atmosphere. However, there are weaknesses in terms of inconsistency in quality, lack of cleanliness, delayed refunds, time management issues, and a lack of effective communication. Addressing these weaknesses would be important for the salon to improve its overall performance and maintain a good reputation in the long run.
Best TL Reviews
If you want a professional job done and to get what you pay for I DO NOT recommend Melissa Subia the owner of A Look Within Studios. I came in last Fri 3/10 for a root bleach, vivid colors,haircut and tinsel. Some parts of my hair the bleach didn't even get put on my roots,I had many spots where the color didn't cover the bleach,the tinsel fell out in 15mins of leaving,the tinsel was longer than my hair,my haircut was completely uneven she kept me sitting and never had me look down during my cut. She let me leave with color all over my face,head,neck and ears. The color wasnt even completely washed out. It was AWFUL and once I noticed I cried. She made excuses and offered to fix it which I refused because I was not comfortable returning nor did I have time or want to use my gas or pay a sitter again. I asked for a refund and she finally sends me $80 of the $200 after I had to continuously text her telling her I have not received the refund. This is absolutely unacceptable and unprofessional. Not to mention the filthy shampoo bowl that was never cleaned between clients,tattoos being done next to shampoo bowls and hair stations. That's infection central. I believe she knew what she was doing when she did what she did and honestly I do feel scammed. I feel like she thought I was a naive white girl that wouldn't catch all this. ????
Melissa and her team are the best. I absolutely love my hair cut and coloring! Every time I go it gets better! Everyone is really nice, professional and they listen to exactly what you want. Best experience in a salon I've ever had and I can't wait to come back!
Melissa has been doing my hair for many hairs and I'm never disappointed. Love the vibes in the shop! She's great with all of her clients . :)
I've known Melissa for years now, she's the only one I trust with my hair. She's amazing at what she does and I highly recommend her to anyone who wants to have fabulous hair! ❤️
It’s was first time getting my hair dyed and looking at the final results, it looked amazing. I honestly recommend coming here if you want your hair done right
Melissa is the absolute best ! I have only been going to her when I do ANYTHING to my hair , she is so sweet , great customer service , knowledgeable and my hair always comes out so pretty ! Catch compliments when people see my hair and I refer her always????
Melissa does an awesome job doing my hair. Love the color she does.☺☺
The owner Melissa outdid herself!!
Got my hair looking from night to day!! Such a beautiful job and she has such a good vibe. . I recommend this place 100%
Look Within Studios hair Info
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Amenities
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Today
Opening Hours
Monday | Closed |
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Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
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