The Burger Hut

+44 1772 933200

53 Meadow St, Preston PR1 1TS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Burger Hut

The Burger Hut place has received a mix of positive and negative comments which can give us an overview of its strengths and weaknesses.

Starting with the strengths, one of the comments highlights that the restaurant has a modern and great-looking ambiance. This can be considered a strength as it helps create a pleasant dining atmosphere and makes a good first impression on customers. It also mentions that the spicy chicken option was made as requested and tasted fantastic, which indicates that the restaurant has good attention to detail and can deliver delicious food. Another positive aspect mentioned is that the quantity of chips and salad exceeded the customer's expectations. This suggests that the restaurant provides generous portions of sides, which can be seen as a strength.

Additionally, a customer who ordered through Uber Eats mentioned that the food was warm upon delivery and of high quality. This indicates that the restaurant takes care to ensure that the food remains fresh and retains its heat during transportation. The customer also praised the improvement in quality from previous purchases, which suggests that the restaurant is actively working on enhancing its offerings and listening to customer feedback. Additionally, quick service and friendly staff are mentioned as positives, indicating that the restaurant provides efficient and welcoming service.

On the other hand, there are a few weaknesses that need to be addressed. One customer mentioned that the food they ordered was cold and overpriced for the small portion size. This indicates a lack of consistency in food quality and portion control, which can lead to customer dissatisfaction. Another comment mentions poor customer service and a long wait time, indicating a need for improvement in terms of speed and service efficiency. Furthermore, a customer complained about burnt fillet in their burger meal and tough meat, highlighting a lack of consistency in food preparation and quality control.

In terms of cleanliness, one comment mentioned that the tables were not clean and the trash was overflowing onto the floor. This is a major weakness as it suggests a lack of hygiene standards and can greatly impact the overall dining experience.

In conclusion, The Burger Hut place has several strengths, including a modern ambiance, attention to detail in food preparation, generous portions, and friendly staff. However, there are some weaknesses that need to be addressed, such as inconsistency in food quality, problems with portion size and pricing, poor customer service, and issues with cleanliness. Improving these areas can greatly enhance the overall customer experience and reputation of the restaurant.

Best TL Reviews

Visited by a client recommendation and first impressions is its very modern and looks great. I order a spicy chicken option and it was made as requested and tasted fantastic. If I lived closer this would be a regular stop off for me, great food.

Bought 12 chicken wings meal through Uber eats today. It was of high and satisfactory quality. The food was really warm, just like how I love my food! And the amount of chips and salad was exceeding my expectations. This place has gone better recently from previous purchases. Keep up the good work on quality!

We ordered burger, wings donna, chips and Naan Food was cold and overpriced for small portion. 5.40 for this much of Donna and cold Naan customer service 4/10, Food 1/10 Wings were nice out of all them. No salad with the meal after paying that much

Really nice place, very quick service and friendly staff. Food was nice and cooked well, plenty of seating upstairs as well as public toilets and separate hand washing facilities. Mojitos and milkshakes are very good and everything is very reasonably priced too.

Ordered food 45 mins earlier and went there. They didn't even start cooking and because of them I was too much late for work. Even after I reach there in shop, they still took 30 more mins to give it.

Best burgers in town. Sumo fry burger and staff are top people give you more and make your visit welcoming

Bought burger meal today ,fillet was burn from top but meat wasn't tender at all , not happy

Horrible experience

Food was cold the chips were rock hard and thin. Got the food after 1hr even though there was just 1 customer. The tables weren't clean. The trash was full and was falling on the floor.