The Cafe Basildon will be on my Catering trailer again

+44 7563 648345

Courtauld Rd, Burnt Mills Industrial Estate, Basildon SS13 1RZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Cafe Basildon will be on my Catering trailer again

The Cafe Basildon is a catering trailer located in Basildon, England. Based on the comments provided, there are several strengths and weaknesses that can be identified.

Strengths: 1. Gem of a place: The comment suggests that The Cafe Basildon is a hidden gem, implying that it offers something unique or special. 2. Friendly staff: The staff at The Cafe Basildon are described as lovely and friendly, making customers feel welcome and appreciated. 3. New menu: The cafe is sporting a new menu, which indicates that they are constantly innovating and adapting to meet customer preferences. 4. Secure parking: The parking area is described as having security staff and dogs to ensure the safety of customers' vehicles. 5. Helpful security staff: The security staff are not only helpful in terms of ensuring the safety of the parking area but are also knowledgeable about the surrounding area and can assist with directions and safety advice.

Weaknesses: 1. Teething problems: The comment mentions that The Cafe Basildon has experienced a few teething problems since reopening after lockdown. This implies that there may be some operational issues that need to be addressed. 2. Dogs barking: One comment mentions that dogs were barking at the cafe, which may raise concerns for customers who are sensitive to noise or have allergies or fears related to dogs. 3. Dirty and run-down appearance: The cafe is described as being a bit dirty and in need of some upkeep, which may create a negative impression for potential customers. 4. High price for instant coffee: One customer mentions that they were charged £2 for an instant coffee, which seems quite expensive. This could be considered a weakness as customers may feel that they are not getting good value for money. 5. Poor customer service: Another comment describes an incident where the customer received the wrong order and the staff argued instead of apologizing and rectifying the mistake. This suggests that the customer service at The Cafe Basildon may not always meet expectations.

In conclusion, The Cafe Basildon has several strengths, such as its friendly staff, new menu, and secure parking. However, there are also some weaknesses, including teething problems, barking dogs, a dirty appearance, high prices for certain items, and occasional poor customer service. These areas need to be addressed in order to ensure a positive and satisfactory experience for customers.

Best TL Reviews

Visited this gem of a place today after finding out the log cabin has been closed. We not from round here but we definitely will be back and recommend to friends etc, a few little teething problems but to be fair they have only been open for the first time since lockdown so it’s understandable and also sporting a new menu. So to summarise bloody lovely and friendly staff and made the four of us very welcome,thanks again

Mały parking o utwardzonej nawierzchni, oświetlony, strzeżony przez kolesia i dwa rotwailery w cenie (21 £) prysznic. W tej okolicy nie ma nic lepszego.

Parking dla tirów niby jakąś kafejka ale raczej niezbyt godna polecenia. Psy szczekaja. Trochę brudne i zapisz żonę miejsce

£2 for an instant coffee.

Update to response, this was over a year ago. I am not a lier i would have been charged £2.00. Maybe you have changed your price since or i was simply over charged on the day. Not to worry I will not be returning.

Went to this Cafe for a take away this morning waited ages for my food got it back to work and my order was wrong. Went back explained that it was wrong and is all the girl wanted to do was to argue that she got it right. showing me what she had on the receipt not my fault she cant tell the difference between a egg and a sausage, finally managed to get it sorted out no sorry an poor customer service, Food was disappointing People make mistakes in life but its the way they sort them out makes the difference

Parking ???? dla ciężarówek ???? ???? dostępny. Możliwa telefoniczna ???? rezerwacja miejsca postojowego. Parking zaliczam do bardziej bezpiecznych, cena 20 GBP ????, prysznic ????, toalety ????, z baru nie korzystałem.

Great food cooked the way you like it, always helpful staff and cooks. Lorry park is secure and helpful security staff on hand to ensure you know your way around the area and to keep your load safe

Można zjeść śniadanie i napić się kawy. Miła obsługa. Prysznic płatny. Bezpłatny dla kierowców z opłaconym parkingiem po godzinach zamknięcia kawiarni.