The Deli

+44 1494 871099

4A The Grn, Chalfont Saint Giles HP8 4QF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Deli

The Deli place receives mostly positive comments, highlighting its strengths in areas such as homemade pastries, broad menu options, excellent food quality, and friendly staff. However, there are a few weaknesses mentioned, including rude staff, average coffee, limited hot meal availability, and the possibility of staff shortages. To provide a comprehensive analysis, we will further explore these strengths and weaknesses in detail.

One of the main strengths of The Deli place is the variety and quality of its homemade pastries, including sausage rolls, pies, and other baked goods. This is consistently praised by customers who appreciate the delicious and homemade taste of these items. The fact that the deli offers take away services further adds to its convenience and versatility for customers.

The broad menu options are also highlighted as a strength of The Deli place. Customers appreciate having a range of choices when it comes to both sandwiches and hot food made to order. This ensures that there is something for everyone, accommodating different dietary preferences and restrictions. The food quality is consistently praised as being excellent, indicating that the deli uses fresh ingredients to produce tasty and satisfying meals.

Many customers also appreciate the option of food gifting and Christmas hampers at The Deli place. This suggests that the deli offers unique and appealing items that can be given as gifts, providing a convenient solution for customers during special occasions. The positive feedback regarding the Christmas hampers indicates that they are particularly good, potentially making The Deli place a go-to destination for holiday gifts.

The comment about the deli being always busy further supports the notion that The Deli place is a popular establishment. This can indicate that the food and service provided are consistently good, attracting a loyal customer base. The helpfulness of the staff is also mentioned positively, further enhancing the overall customer experience.

Another strength identified by customers is the enjoyable ambiance of The Deli place. Comments about it being a nice independent place to enjoy good food and having a wonderful deli shop suggests that the atmosphere is inviting and contributes to a positive dining experience.

However, there are a few weaknesses mentioned by customers as well. One significant weakness is the poor customer service exhibited by some staff members. The comment about rude staff indicates a lack of professionalism and a negative customer interaction. This can be off-putting for customers and may deter them from returning to the deli in the future.

The average quality of the coffee is another weakness mentioned by a customer. While it is not specified what exactly makes the coffee average, this feedback suggests that the deli may not excel in the area of coffee offerings compared to other establishments in the area. This can be a drawback, especially for those who prioritize high-quality coffee in their dining experience.

A specific incident of staff enforcing a strict policy regarding takeaway cups and seating is mentioned as another weakness. The customer describes feeling unwelcome due to the staff member's response and highlights the availability of empty tables at the time. This indicates a lack of flexibility and customer-centric approach in handling such situations, potentially leading to customer dissatisfaction and negative word-of-mouth.

The comment about limited hot meal availability after 1 pm highlights a potential operational weakness of The Deli place. It suggests that the deli may face either staff shortages or limitations in the kitchen's capacity to prepare hot meals. This can be disappointing for customers who visit the deli during lunchtime or later in the afternoon, expecting a wider range of meal options.

In summary, The Deli place has several strengths, including delicious homemade pastries, a broad menu with excellent food quality, unique food gifting options, and a welcoming ambiance. However, it also has some weaknesses, such as occasional rude staff behavior, average coffee quality, limited hot meal availability, and possible staff shortages. Addressing these weaknesses and building upon the strengths can help The Deli place enhance its reputation and customer satisfaction.

Best TL Reviews

Great little deli with homemade sausage rolls, pie and other pastries. Sandwiches and hot food made to order. Take away available or sit in. Recommend!!

Great for either take out or eat in food. The menu is broad and food quality is always excellent. There are lovely options for food gifting and Christmas hampers are particularly good. Always busy and staff are helpful

Lovely Tuna sandwich and cake today. Made a cold walking day very pleasant

Just popped in for a very good coffee, excellent service.

It's nice to find an independent place to enjoy good food. The deli shop is wonderful.

Rude staff, average coffee. After purchasing a coffee (in a takeaway cup as it stays warmer this way), I went to sit at a table to check two emails prior to a meeting. I was quite abruptly told by a member of staff that as I had my coffee in a takeaway cup, I was not allowed to sit in the cafe to drink it. I explained that I would be less than 5 minutes but was told a hard NO. There were two other people in the cafe at this time and six free tables. Ridiculous! Won’t be visiting again. There are plenty of other lovely establishments in the area and with better coffee. Such a shame that a small independent cafe is so rude to its customers.

Nice little café with real tea leaves in the tea pot. A little disappointed that no hot meals after 1 pm. Maybe staff shortages?

Lovely brunch, friendly staff

Good place to eat. Tasty food. I ordered egg and bacon sandwiches (banquets). Very friendly people.