Quick Facts About The Royal Bengal
The Royal Bengal Place has several strengths and weaknesses based on the comments provided.
One of the main strengths of the restaurant is the outstanding curry. Many customers praised the quality and taste of the food, with one comment mentioning that it was one of the best curries they have ever had. This indicates that the restaurant is skilled in preparing flavorful and delicious dishes.
The staff also received positive feedback, with multiple comments mentioning their excellent service and friendliness. Customers felt well looked after and appreciated the accommodating nature of the staff. This indicates that the restaurant values good customer service and prioritizes the satisfaction of their guests.
The atmosphere of the restaurant was also mentioned as a positive aspect. One comment described it as a "nice" place, which suggests that the ambiance and decor contribute to an enjoyable dining experience.
Another strength of The Royal Bengal Place is its value for money. Several customers mentioned that the prices were amazing and better than other nearby Indian restaurants. This indicates that the restaurant offers affordable options without compromising on quality.
Despite these strengths, there are also some weaknesses that need to be addressed.
One of the main weaknesses mentioned in the comments is the inconsistent service. While some customers praised the staff, others had negative experiences. One comment stated that they had to wait for 25 minutes before being served water and felt ignored by the waiters. This indicates a lack of efficiency and attentiveness on the part of the staff.
Another weakness mentioned was the undercooked roti and bland vegetable dish. These comments suggest that there may be some inconsistencies in the quality of the food. It is important for the restaurant to ensure that all dishes are prepared properly and seasoned appropriately to maintain a high level of customer satisfaction.
One customer also mentioned that the peshwari naan was overcooked around the edges, indicating a lack of attention to detail in the preparation of some dishes. Consistency in the quality and presentation of the food is crucial for a successful restaurant.
Lastly, the customer service was described as "bad" and the overall experience as overpriced. This negative feedback indicates that improvements need to be made in terms of customer service and the value provided for the price.
In conclusion, The Royal Bengal Place has several strengths such as outstanding curry, friendly staff, a nice atmosphere, and affordable prices. However, there are also weaknesses that need to be addressed, including inconsistent service, undercooked and bland dishes, and some negative customer experiences. By addressing these weaknesses and maintaining their strengths, the restaurant has the potential to provide a consistently excellent dining experience.
Best TL Reviews
What an outstanding curry!
As a lad who grew up near Bradford, surrounded by arguably some of the best curries around, so very picky indeed when it comes to Indian food, this was my first curry after moving down to Kettering a few months back. I genuinely couldn’t be happier, and it’s just round the corner from my house!
Staff were excellent, very accommodating and again, the food was amazing. Can taste the fresh ingredients and these chaps know what they’re doing and we had a cracking meal after a day at the races! And my personal favourite, was the Kulfi - really tasting a good palette cleanser.
Good work boys, I’ll certainly be back and be joining you regularly! Thanks for a really good end to my day!
We went Saturday night and apart from a shaky start and a look that said “someone hasn’t booked you in” we were seated, watered and fed, absolutely fantastic food the Thali was incredible 100% recommend this dish with an upgraded Nan ????????
First visit in over 10 years I'm ashamed to say and haven't I been missing out! Absolutely wonderful food,lovely friendly staff and amazing prices! Will definitely be going again very soon,much better than another Indian not so far away!
Beautiful food, nice atmosphere and staff can't do enough.
Amazing food, the curry was absolutely delicious, one of the best I've ever had. Nice place, with friendly staff also.
Very busy for Monday. Group of 11 well looked after. Great to see Jimmy's special still there ????
Took my Son and a friend .They had 4 cobras I had sparkly water for Drinks .My Son had a Fal with keema Rice .My friend had garlic Chicken Curry with Keema Rice .I had chicken saag and pilau rice .We had 4 poppadums at the beginning of the meal .I ordered x3 side onion bhajee and a keema Naan ( which turned out to be a plane Naan but didnt say anything) and a peshwari Naan .The food was ok although the peshwari Naan was a little too well done around the edges.I asked for the bill .
Just a little quiz for anyone reading this who may be a regular or might be a connoisseur on what Ive told you we had should cost ? I will update you on the total bill after I hope to get some feedback .If its helpful we went on a Sunday early evening.Table for 3 Many Thanks .
Visited 2/3months ago. Had been standing 5mins in the doorway in a small restaurant and then had to wait 25mins yes 25mins till I was served water. It was on a hot day and I was not offered any drink for 25mins i really should have walked out was seriously ignored I had to put a banner please serve me I am also a paying customer. I had got a taxi there so I waited patiently for the waiters to pull themselves stop chatting away from the customers who were already eating having banter etc. regulars come first here. Curry was ok the roti was undercooked raw flour smell so not eaten. Veg dish was just normal bland no seasoning. Overpriced for what was provided and bad most of all customer service
Place Pictures
The Royal Bengal Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 05:30 AM - 11:00 PM |
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| Tuesday | 05:30 AM - 11:00 PM |
| Wednesday | 05:30 AM - 11:00 PM |
| Thursday | 05:30 AM - 11:00 PM |
| Friday | 05:30 AM - 11:00 PM |
| Saturday | 05:30 AM - 11:00 PM |
| Sunday | 05:30 AM - 11:00 PM |
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