The Salon

+1 305-573-6139

2415 Biscayne Blvd, Miami, FL 33137 United States of America

Open Today: Closed

Quick Facts About The Salon

The Salon place has received mostly positive feedback from customers, highlighting various strengths of the salon. However, there are also a few negative comments that point out certain weaknesses. Let's analyze these comments in more detail to understand the strengths and weaknesses of The Salon place.

Starting with the positive feedback, customers have praised the hairstylists and their skills. Lisi, Isabella, and Ellie have all been mentioned as amazing and talented hairstylists, each with their own specializations such as cuts, blowouts, color, and extensions. This indicates that The Salon place has a strong team of hairstylists who are skilled in various services, allowing customers to have a positive experience and achieve their desired looks.

Another strength of The Salon place is its fresh and clean environment. Multiple customers have mentioned that the salon is well-maintained and has a pleasant atmosphere. This indicates that the salon pays attention to cleanliness and creates an inviting ambiance for customers.

Furthermore, the friendly and service-minded staff of The Salon place is another strength pointed out by customers. They have praised the helpful and attentive nature of the staff, especially mentioning the professionalism and kindness of Claudia, the receptionist. This indicates that the salon values customer service and strives to create a positive experience for each customer.

Affordable prices have also been highlighted as a strength of The Salon place. Customers have mentioned that they received good quality services for reasonable prices. This suggests that the salon offers competitive pricing and strives to provide value for money.

Now, let's move on to the weaknesses highlighted in the comments. One customer expressed disappointment with the new management of the salon. They mentioned that all the staff were fired without notice when the salon was purchased, except for one hairdresser that they loved. This indicates poor management and lack of communication with the staff, which can negatively impact the salon's reputation and employee morale.

Additionally, this customer mentioned an increase in prices without any valid reason, leading them to believe that other salons in the area offer better prices. This suggests that The Salon place may need to reevaluate its pricing strategy to remain competitive and retain customers.

Another weakness pointed out in a comment was the unpleasant experience with the person answering the phone. The customer mentioned that the person was not knowledgeable about prices and treatments, took a long time to provide basic information, and was not nice. This indicates a lack of customer service skills and professionalism from the staff member answering the phone.

In conclusion, The Salon place has several strengths such as skilled hairstylists, a fresh and clean environment, friendly and service-minded staff, and affordable prices. However, it also has weaknesses including poor management and communication, a potential issue with pricing, and a negative phone interaction. The salon should focus on addressing these weaknesses to improve its overall customer experience and maintain its positive reputation.

Best TL Reviews

Lisi is such an amazing hairstylist! I came in for a cut and a blow out and it came out amazing, I will definitely be coming back. Very fresh and clean salon with friendly and service minded staff. 5/5 stars

Such an amazing location and salon!! Really love the overall atmosphere in there, and I recommend booking with Isabella. She gives you exactly what you want and better!

Just had my first appointment here and loved every bit of my experience at Bler. With Isabella as my amazing stylist .The service was great, the atmosphere was warm and welcoming, the ambience was very pretty and elegant.

I found Ellie years ago and have followed her for years. I come all the way from Parkland to see Ellie In Miami. She always has the best interest for me and my hair. Ellie is amazing at what she does from color and cut to extensions. I only let Ellie do my hair and i’m very picky since i’m a stylist as well. i will do my money piece at home and wait for her to have availability to fit me in her schedule. I highly recommend Ellie she’s super sweet and personable. I will forever see Ellie. Ellie deserve more than 5 stars ❤️❤️❤️

I am giving a 1 star because this used to be the Salon where I go at least once a week. They fired all the staff without telling them when they purchase the place, keeping 1 hair dresser that I love. They increase the prices for absolutely no reason…. Other best place around are cheaper an amazing. Very disappointed to pay 70$ for a weekly blowout. 20$ increase in abusive. Also all the other reviews here now are not actual people that went to the salon living in Jersey !

Person who is picking up the phone definitely should to be nicer, at least know prices/ treatments, took forever to receive basic information, she was not nice, definitely should not be working in contact with client. Was going to try out this salon but after phone call lost interest…

He visitado este salón desde hace varios meses y el servicio y las chicas que trabajan aquí todas son maravillosas! La sra claudia es una dama espectacular que consiente mi cabello y amo el lavado cada vez que voy! La recepcionista es una chica súper educada y atenta! Les agradezco los momentos de relax que me brindan en cada visita! Muchas gracias y nos vemos pronto!

I had an excellent experience on The Salon. I made an appointment for a haircut and highlights and I got the result that I expected and more. Great time, great service and good quality for affordable prices. Claudia was super nice and professional :) Definitely will come back