Quick Facts About The Wall Heath Tavern
The Wall Heath Tavern has received mostly positive feedback from customers. One customer praised the steak night special, stating that the steak was delicious and melted in their mouth. They also had no complaints about the service, cleanliness, or anything else for that matter. They even mentioned that the chef was fantastic and they look forward to coming again. This comment highlights the strength of the food and the quality of the service at The Wall Heath Tavern.
Another customer expressed their desire for a lunchtime menu, specifically mentioning the need for options like hot meat baguettes or cobs and lite bites. They believe that the absence of a lunchtime menu is causing the tavern to miss out on potential trade. They also mentioned that the tavern used to be busy all day long when they had daytime specials, which were popular among the elderly population in Wall Heath. This comment points out a weakness of the tavern - the lack of a diverse menu to cater to different customer preferences and needs.
One customer praised the new decor and the welcoming new staff at the tavern. They enjoyed the food they had and had a positive experience overall. This indicates that the tavern has made improvements in terms of its atmosphere and customer service.
However, one customer had a negative experience and stated that they would not be returning to the tavern. They mentioned that the vegetables were undercooked and the Yorkshire pudding was flat. Additionally, they spilled their drink when trying to move a table, and when they asked for help, they were only given blue tissue and not asked if they were okay or offered any apologies. This comment highlights weaknesses in terms of food quality and customer service.
On a positive note, another customer enjoyed their visit for their mom's birthday. They praised the helpful and polite staff, the great selection of drinks, and the outstanding food. This customer highly recommends the tavern, indicating its strength in terms of excellent customer service and food quality.
Another customer mentioned the pleasant atmosphere, garden in the back, and ample parking. They had eaten at the tavern twice and both meals were very good. This comment suggests that the tavern has a welcoming and comfortable ambiance and consistently delivers good food.
However, another customer had a disappointing experience during Sunday lunch. Despite making a reservation, they found that their table was not properly prepared with cutlery or salt and peppers. They also had to ask for cutlery when their food arrived and wait around 30 minutes for their table to be cleared at the end of the meal. They observed the staff laughing and joking in the kitchen, which affected their overall impression of the service. This comment highlights weaknesses in terms of organization and attention to detail by the front of house staff.
In summary, The Wall Heath Tavern has strengths in terms of its delicious food, friendly staff, and pleasant atmosphere. However, there are weaknesses in regards to the lack of a lunchtime menu, inconsistent food quality, and some instances of poor customer service. Improvements can be made in terms of menu diversity, attention to detail, and ensuring efficient and attentive service from the staff. Overall, the tavern has potential but needs to address these weaknesses to fully satisfy its customers.
Best TL Reviews
Oh my goodness, we booked for the Wednesday steak night special, and definitely weren't disappointed .
The steak was absolutely divine, melted in our mouths. Chips, sides and sauce were beautiful. And we have no complaints about the service, front of house, cleanliness or anything for that matter.
Such a fantastic and lovely chef, we look forward to coming again.
Please bring back a lunch time menu!! Something like hot meat baguettes or cobs and lite bites are seriously needed to cater for those who don’t want a full meal in the day time. You are missing out on a lot of trade because of this. It used to buzz years back all day long as the menu options were right. Daytime specials used to work really well and the oldies loved it. (Plenty of em in Wall Heath!)
The food we have actually had has been very good.
New decor good. New staff have been welcoming.
In my opinion- I wont be returning, as the veg was very aldente the yorkie so flat :/ I had just bought a pint of coke, went to pull the table towards the sofa I was sitting on and as the table was 'stuck' to the floor , wen it did move my drink went all over me! We were handed a roll of blue tissue and left to get on with it. Not asked what happened, if I was ok or any apologies. I wont be returning, which is a shame as I had high hopes for the place when I walked in. :(
Very nice pub with lovely bar staff and great log burner fire to keep you warm in the winter
Great food and service. Good beer selection.
Great afternoon out for my moms birthday. The staff were very helpful and polite, great selection of ales & Gin and the food was outstanding. Highly recommended ++
Looking forward to the chef starting towards the end of this month. Nice atmosphere, garden in back, parking. Have eaten twice there now, both meals were very good
Visited yesterday for Sunday Lunch and the 2 starts is NOT a reflection of the food,
After making a reservation a week before we walked in to find the table had a reservation note on it along with menus.
There was no cutlery or salt and peppers on any tables. We Asked to move as we don’t like eating at high table and sitting on stools.
I ordered at the bar and the food came before anything we had to ask for cutlery, This shouldn't happen, I've worked in this industry and in every establishment I have worked in the tables are/should always be laid up for your booking guests,
On finishing our meals we waited around 30 mins for our table to be cleared, the pub wasn't busy and all we could hear was laughing and joking coming from the kitchen and to top this a waitress came by and removed the menu's from the table and ignored the empty plates, I had to ask for them to be removed in the end
On reflection the food was delicious, Chef is doing a great job, Please take this criticism on board and work on the basics, This isnt the first time we have been for food and this isnt the first time this has happened, The front of house staff could do better
Place Pictures
The Wall Heath Tavern Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Karaoke
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Live music
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Live performances
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Quiz night
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Dancing
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Food
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Free water refills
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Happy-hour drinks
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Happy-hour food
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Spirits
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Wine
Dining options
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Outside food allowed
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Seating
Amenities
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
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LGBTQ+ friendly
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 10:45 PM |
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| Tuesday | 02:00 AM - 10:45 PM |
| Wednesday | 02:00 AM - 10:45 PM |
| Thursday | 02:00 AM - 10:45 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:45 PM |
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