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The Western Inn

+44 1726 72797
The Western Inn, West Hill, Saint Austell PL25 5EY United Kingdom of Great Britain and Northern Ireland
Open Today: 12:00 PM - 12:00 AM

Quick Facts About The Western Inn

The Western Inn, based on the comments provided, has several strengths that make it an attractive place to visit. Firstly, the pub is praised for its welcoming and friendly atmosphere. Customers note that they were made to feel like locals and were treated with great hospitality by the staff and local people. This welcoming atmosphere is a significant strength as many people value friendly service and a sense of community when visiting a pub.
Additionally, several comments mention the pub's decor and ambiance. It is described as well-decorated and is commended for creating a good atmosphere. A well-decorated pub can enhance the overall experience for customers and contribute to a positive visit.
Another strength identified in the comments is the quality of the food. Customers praise the pub for serving good, home-cooked food. The rump steak is specifically mentioned as being cooked beautifully and being part of a menu that, although small, offers a good selection. Good food is an essential aspect of a pub, and positive reviews of the food can attract customers looking for a satisfying meal.
The Sunday lunch is also highly recommended, indicating that the pub offers a popular and well-prepared traditional roast. This can be a significant strength for attracting customers who enjoy a traditional pub experience and are looking for quality meals.
Moreover, the pub is described as being good for watching sports and for simply relaxing. This suggests that it provides entertainment options for customers, making it a versatile and enjoyable place to visit.
However, there are a couple of potential weaknesses mentioned in one of the comments. One customer expressed disappointment in the pub's handling of a situation where another patron was swearing and causing a disturbance. The lack of intervention by the staff and the observation that the pub was empty at the time indicate potential lapses in customer service or management. This can be seen as a weakness as it may deter families or individuals who prioritize a safe and family-friendly environment.
Furthermore, the comment indicates concern for the pub's long-term viability and community spirit. The individual predicts that the pub may eventually close due to a lack of community support and engagement. This suggests that the pub may face challenges in terms of attracting a consistent customer base and maintaining local relevance.
In conclusion, The Western Inn has several strengths that make it an appealing place to visit. It is praised for its welcoming and friendly atmosphere, well-decorated interior, and quality food. The pub also offers entertainment options and is described as a traditional local establishment. However, potential weaknesses include lapses in customer service and concerns about long-term sustainability. Overall, the positive comments outweigh the negative, implying that The Western Inn is a generally well-regarded pub.


Best TL Reviews

We went here to watch the women’s, football euros final and were welcomed like locals. It was a very friendly atmosphere! Very well decorated with friendly staff! Will have to visit next time we are down in Cornwall
So welcoming and friendly.. marley ( my dog) was made to fell so welcoming with the local people.. such a fantastic pub and landlords give you the best welcome ever.
Thank you for your hospitality.
We've travelled down to Cornwall from the East Mids and just wanted a good honest pub meal for dinner. After a bit of searching we came across the The Western Inn and it was right up our street. Phoned to book a table as during holiday season everywhere is busy!
When we arrived, staff were friendly and welcoming right from the off. Seated in the snug and we both chose the rump steak. The menu is small but it's not a problem as there is a good selection and it just shows the difference that a huge menu with 40 odd items as the food was beautiful. Everything was piping hot, good portions and as I said cooked beautifully.
If you are looking for a wholesome local pub this is where you want to be looking. Locals created a good atmosphere, staff were fab and food was brilliant.
Great pub, great food, great atmosphere. Always a warm welcome from Leah and Dave who run the pub and from all the friendly and helpful bar staff. Recently found this establishment on our move to St Austell, so impressed have made it my local.
Highly recommend the Sunday lunch!
Nice local pub good for sport and chill time
Great pub and a lovely roast dinner.
This pub is a must for anyone who enjoys a traditional local, quality beers, home cooked food and the friendliest staff you could wish for.
Very sad to hear people complaining and swearing at 6.30pm i shouldnt have my children out in the local pub. No wonder family's don't go out to their local pub no more. The staff didn't say anything. I would have threw him out!! Place was empty and never visited before. Just moved into the area and wanted to check out the pub. Won't be visiting again. No doubt this pub will close at some point in the future just like the rest!! Where's community spirit gone. Let's hope these people have no children or grandchildren of their own wanting to actually have a life!! I'm sad the staff didn't say anything either.

Place Pictures

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The Western Inn Info

Amenities

Service options
  • Outdoor seating
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Bar games
  • Live music
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Alcohol
  • Beer
  • Wine
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 12:00 PM - 12:00 AM
Tuesday 12:00 PM - 12:00 AM
Wednesday 12:00 PM - 12:00 AM
Thursday 12:00 PM - 12:00 AM
Friday 12:00 PM - 01:00 AM
Saturday 12:00 PM - 01:00 AM
Sunday 12:00 PM - 12:00 AM

How to go there

Location